Candlewood Suites Greenville NC by IHG

Reviews

• OL

  Olivia Lowe

  3 days ago
  2.0
  Rooms are great, wifi isn't especially when they put you on the far end of the hotel. Be warned traveling through here as a woman, male staff members will make moves on you when your partner isn't around. I wouldn't recommend for the price.
• AG

  Ashanti Gary

  6 days ago
  1.0
  No star if I could, I would not recommend this hotel to anyone. I booked through booking.com and I did not receive a refund for one single night due to the $500 security deposit which is not told online! Everytime you call they will avoid you or swear their managers aren’t there. What hotel runs without a manager on duty? They owe me almost $200 for one night and still have not gave it to me. Better yet, still haven’t told booking.com that I didn’t stay there. From February at that.
• KN

  Keisha Nobles

  Apr 18, 2026
  1.0
  The front desk associate was very rude.
• JS

  Jaime Sheppard-Taft

  Apr 17, 2026
  1.0
  I was supposed to have a reservation for 2 rooms for today 4/17/26. I booked through Booking.com weeks and weeks ago. I called the property over a week ago to make sure the reservation was okay and to confirm. The only deposit I was told that I had to pay was a $50 per room for incidentals, which of course would be refunded. Okay, that's fine. Well, last night, 4/16/26 around 7pm, less than 24 hrs before my reservation, I get a call from Trey, who works the front desk. He informs me that because I live within 50 miles of the property, I would have to pay a $500 cash deposit to stay there. I have never heard of such a policy! This has been a complete inconvenience and staff atleast needs to be trained to inform guests of this ridiculous policy way before the night before their reservation.
• EO

  Elias Osorio

  Apr 16, 2026
  1.0
  Very disappointing stay at Candlewood Suites Greenville NC due to serious cleanliness issues. (04/15/26) had cockroaches in several areas, including the bathroom, kitchen, and on the walls, which forced me to request a room change. The issue was not limited to the room. While waiting for the elevator on the first floor, cockroaches were also visible on the walls, indicating a broader infestation problem throughout the property. This level of hygiene is unacceptable and does not reflect the standards expected from a hotel. The overall experience was uncomfortable and concerning.

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