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Tru by Hilton Greensboro

4.3
(284 reviews)

Business Details

1706 S. 40 Drive, Greensboro, NC
27407, United States
(336) 763-6704
https://www.hilton.com/en/hotels/gsognru-tru-greensboro/

About

HotelTru by Hilton
We’re conveniently located west of I-40 at the Wendover Ave. exit, eight miles from GSO airport. Greensboro Coliseum Complex and Koury Convention Center are just half a mile away. Find world-class shopping only five miles away at Four Seasons Towne Center. Breakfast and WiFi are included in your stay as well as access to our fitness center and game area.

Location

Tru by Hilton Greensboro
1706 S. 40 Drive, Greensboro, NC
27407, United States

Hours

Reviews

4.3
284 reviews
5 stars
195
4 stars
38
3 stars
12
2 stars
14
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals who went above and beyond.

Cleanliness Issues

Several guests reported problems with room cleanliness, including hair and stains on bedding and bathrooms, indicating inconsistency in housekeeping standards.

Noise Complaints

Multiple reviews highlighted issues with noise disturbances from other guests and external sources, affecting the overall comfort of the stay.

Room Amenities

Guests expressed disappointment over the lack of certain amenities, such as microwaves and adequate storage space in rooms, which detracted from their experience.

Breakfast Quality

The breakfast offerings received positive feedback for variety and quality, contributing to a pleasant start to the day.
  • BB
    B Boyd
    Feb 22, 2026
    5.0
    We came with a U17 boys soccer team on 2/21 and were welcomed warmly by the afternoon and evening staff at Tru. We had a team dinner (40 people) and they kindly asked if there was anything we needed to make the experience enjoyable. They also had a college swim and dive team doing the same that night, which could be a bit overwhelming. This crew were just really courteous, kind and nice. We’ve stayed at a lot of hotels and this one’s customer service was just at another level.
  • AO
    Armen Ohanian
    Feb 21, 2026
    3.0
    We stayed in this hotel for 4 nights. Staff were good. Room was clean & breakfast was good. However, they forgot to clean our room one day & claimed they don't clean rooms everyday which was very weired 🤔 Never heard of this before. Also, I don't believe they replace bedroom & pillow sheets everyday. One of the pillows has blood stain on it. See attached picture.
  • MF
    Matt Ferri
    Feb 20, 2026
    2.0
    Rooms and hotel are clean. Front desk was polite. Between work and travel ball I’ve lived in hotels. This room had to be the loudest room I’ve ever stayed in, ever. Dumpster noise all night hotel workers dumping garbage all night then the truck came to take the trash, sound like a war zone. Running water from the plumbing in the walls from other rooms all night. Next door TV all night , other side neighbor baby making noise all night. And then all the hall traffic. Definitely not staying here again.
  • SG
    Shnee' Goines
    Feb 2, 2026
    5.0
    This hotel was really nice! The service was great, and the front desk staff were friendly and helpful. It’s in a great area and still looks brand new, even though the front desk said it’s been around a few years. Breakfast was good, with a big variety of items and I loved that they had hot coffee available 24/7, what else could you ask for? It felt fun and welcoming, I’d definitely stay here again when I’m in town.
  • CC
    Cierra
    Jan 31, 2026
    5.0
    I was very pleased with my stay. The staff was welcoming and friendly from check-in to check-out, which made the experience even better. The room was clean, comfortable, and well-maintained. Breakfast was good with a nice selection, and everything was fresh and organized. Overall, the hotel was clean, comfortable, and inviting. I would definitely stay here again and recommend it to others.

Frequently Asked Questions About Tru by Hilton Greensboro

What are the check-in and check-out times at Tru by Hilton Greensboro?

Check-in starts at 3:00 PM and check-out is by 11:00 AM.

Is Tru by Hilton Greensboro pet-friendly?

Yes, both cats and dogs are welcome at the hotel.

Brand Certified Facts from Tru by Hilton Greensboro

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Certified March 01, 2026Yext Knowledge Graph
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