Hilton Garden Inn Greensboro

4.2
906 reviews

About

Hotel
Welcome to Hilton Garden Inn Greensboro, a fresh and modern hotel whose location, at the intersection of I-40 and Wendover Avenue, puts guests within five miles of the First Horizon Coliseum, UNCG, Syngenta, and The Friendly Center Mall. The Piedmont Triad International Airport GSO and High Point are under 10 miles away. Guests will enjoy ample amenities like The Garden Grille Restaurant and Bar, indoor saltwater pool, laundry facilities, free WiFi, and free parking. Grab a drink at the bar and relax on the outdoor patio. The Garden Grille serves breakfast and dinner daily, and snacks and drinks are available in the market. The hotel gym features cardio equipment free weights, and a Peloton bike. The hotel also offers beautiful meeting space ideal for corporate events, social gatherings, and wedding celebrations. All guest rooms and suites feature a microwave, mini fridge, Keurig coffee maker, and 55 inch HDTV. Suites offer a separate living area with sleeper sofa. Pet-friendly rooms are available for a fee, allowing the entire family to stay and explore all that Greensboro, NC has to offer.

Location

Hilton Garden Inn Greensboro
4307 Big Tree Way, Greensboro, NC
27409, United States

Hours

Reviews

4.2
906 reviews
5 stars
526
4 stars
214
3 stars
74
2 stars
41
1 star
51

What are people saying?

AI-generated from recent customer reviews

Staff Excellence

Numerous reviews highlighted exceptional service from staff members, particularly Kelly, who was frequently mentioned for her friendliness and helpfulness.

Cleanliness

Guests consistently praised the cleanliness of the rooms and hotel facilities, noting that the property was well-kept and comfortable.

Breakfast Quality

While many enjoyed the breakfast offerings, some guests expressed disappointment that breakfast was not complimentary.

Customer Service

Overall, customer service was noted as a strong point, with staff being described as accommodating, friendly, and professional.

Location

The hotel is conveniently located near restaurants and shopping, making it a favorable choice for guests.
  • SJ
    Shadale Jacobs
    Nov 9, 2025
    3.0
    First off Hats off to Rio at the bar! Tasty drinks, great professionalism! Room was nice, a little stuffy and personally I did not like the smell of my pillows, which was a little unsettling. Location is near the highway and close to lots of food and shopping..minutes away from the Aquatic Center where our son had a swim meet this weekend..the morning kitchen crew customer service could have been better. Lastly please stop knocking on hotel room doors prior to checkout for housekeeping. We have paid until checkout time, use your system to determine who has checked out early.
  • RC
    Robin Crowl
    Oct 31, 2025
    5.0
    The room with two queen bed was immaculate and the bed and linens comfortable. The morning coffee tasted good. It was convenient to have a small restaurant and bar. The location was good for getting to the High Point Market event. There were no stops an other hotels on the shuttle. The staff was friendly and organized. Kelly at the front desk was a very helpful with any questions about the area and airport transportation. The hotel is perfect for a business trip. I plan to stay there for the next High Point Market trip.
  • EL
    Erin Loftin
    Oct 28, 2025
    5.0
    I stayed at the Hilton Garden Inn for High Point Market and it was great! Wonderful buffet breakfast, easy shuttle transportation, comfortable rooms and excellent service! Michael and Kelly were both very helpful answering questions and taking care of any needs I had while I was here for Market! Thank you!!
  • HZ
    Helen Zelig
    Oct 27, 2025
    5.0
    We checked in yesterday didnt receive housekeeping services today we went to the front desk to complain to someone because I was highly upset after working all day and I asked for my room to be clean and it wasn’t. However, Miss Kelly was nice enough to give me whatever it was I needed to make sure that I was comfortable for the night. I really appreciate the Hilton for having Kelly there. Although my room was not clean. Kelly did do everything in her best interest to make sure I got a good night sleep thank you so much, Kelly. Shes really a Gem she gets 10 stars
  • JJ
    Junko
    Oct 27, 2025
    5.0
    I have been here two years and I love Ms Kelly's attitude and the way she treats the guest and she's actually the first to give me an option to do a review the hotel is great clean and all the staff are amazing but Ms Kelly really stands out

Frequently Asked Questions About Hilton Garden Inn Greensboro

What are the check-in and check-out times at Hilton Garden Inn Greensboro?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does Hilton Garden Inn Greensboro offer free parking for guests?

Yes, the hotel provides free self-parking for guests.