Business Details
About
Hotel
The Embassy Suites Greensboro hotel is located 10-minutes from Piedmont Triad International Airport, close to Downtown Greensboro, the Greensboro Coliseum, and Koury Convention Center. The Four Seasons Town Centre shopping mall and the Oak Hallow Square mall are both within 15 minutes. This full-service, all-suite hotel is minutes from Wet 'n Wild Emerald Point Water Park, the Guilford Courthouse Battlefield, Furnitureland South, Joel Coliseum, and Old Salem NC. College campuses nearby include Guilford College, The University of North Carolina, North Carolina A&T State University, High Point University, Wake Forest University, and Elon University. The hotel is also near the communities of Winston - Salem and High Point. Guests of the Embassy Suites Greensboro hotel stay in spacious two-room suites and receive a complimentary made-to-order breakfast and evening reception.
Location
Embassy Suites by Hilton Greensboro Airport
204 Centreport Drive, Greensboro, NC
27409, United States
Hours
Reviews
4.1
2,927 reviews
5 stars
1,584
4 stars
731
3 stars
273
2 stars
140
1 star
199
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly and accommodating, with specific mentions of employees like Veronica, Josie, and Al.
Room Cleanliness
Several reviews noted issues with cleanliness, including dirty carpets, mold, and unclean bathrooms, indicating a need for better housekeeping.
Breakfast Quality
The breakfast, particularly the made-to-order omelets by Veronica, received high praise, although some guests found the overall breakfast options lacking.
Room Condition
Guests reported that the rooms are outdated and in need of renovations, with issues like worn furniture and poor maintenance.
Parking Fees
Many customers expressed frustration over the $10 parking fee, feeling it was unreasonable given the hotel's location and parking availability.
- JJJustin Jackson1 day ago4.0Hotel could use some updates - it's clean, but definitely dated. That said, the staff makes up for it. Everyone we spoke with - housekeeping, breakfast attendants, even maintenance when my daughter dropped a necklace charm in the sink - was incredibly friendly and helpful.
- GGGuest3 days ago4.0I spent time at this hotel which was clean, with friendly service and a beautiful atrium with small waterfall display etc. I wanted to thank Mrs./Ms. Sandra for all her help kindness. i needed help with the snack situation, wifi questions and a few other things, she was kind, smiled and took care of business! Thank you ma'am.
- KBKevin Bohon4 days ago1.0Arrived at GSO airport around 9:30 pm. Tried calling the hotel for 20 minutes for shuttle. The phone rang endlessly with no answer, and at least 4 times it answered and immediately hung up. Finally had to get an Uber to get there to retrieve our vehicle parked there during our trip. Waited another 20 minutes in the lobby while worker at desk assisted one guest and several other workers milled about completely ignoring me. I finally left and went to the Courtyard Marriott for the night. Pitiful service.
- TETimothy EatonNov 15, 20254.0We checked in on 11.14 around 9p due to travel, but when we arrived to our room it needed to be cleaned. So the night time front desk (A) wasn’t so helpful, but night time first (b) Emmanuel was excellent but outside of his control the nighttime cleaning staff was pretty awful with their cleaning services. So at this time my son needed to get some rest to prepare for tomorrow, and night time front desk (b) put into the notes to clean the room in the morning at 7AM. We left at 7AM and returned at around 11am and guess what no services was done to our room. So to be fortunate night time service desk (b) was there. He spoke with his manager and they got the housekeeping manager and two staff members and did a cleaning that was needed the night before which was 10/10 this time. The house keeping manager Mr. Derrick and staff was nothing short of amazing. In addition I spoke with the night time desk manager (b) his manager and he wanted to make sure we received the cleaning that we needed and made sure we had a few additional accommodations added. Yes, this started out extremely bad, but due to Emmanuel, Derrick & Cleaning Staff, and the GM of this location made things turn out to be excellent.
- SSSteven SolomonOct 31, 20251.0This has to be one of the worse experiences at an Embassy Suites I've ever had. Arrived late Tuesday night to a room that felt like someone left the window open. I thought okay no biggie, I'll turn on the heat, laid down and dozed off woke up 4 hours later at like 430am and it's even colder than it was when I got there. Got up turned the heat up to 77, actual room temp was 62 at 630am. Got the usual how was your stay text after I checked out (mind you I told the front desk I wanted to file a formal complaint) and responded to the text with my complaint (this is after I had already emailed the manager) and was told by Kristyn they would respond to my email. Two days later, haven't heard anything. I think I'm going to follow up corporate because this is wild. I literally woke up with a sore throat and runny nose because of how cold it was smh. Didn't get offered a refund, discount or ANYTHING!
Frequently Asked Questions About Embassy Suites by Hilton Greensboro Airport
What type of accommodations does Embassy Suites by Hilton Greensboro Airport offer?
The hotel offers spacious two-room suites, perfect for guests looking for comfort and extra space.
Is breakfast included in the stay at Embassy Suites by Hilton Greensboro Airport?
Yes, guests receive a complimentary made-to-order breakfast during their stay.
What are the check-in and check-out times at this hotel?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Does the hotel offer parking facilities for guests?
Yes, self-parking is available for guests at the hotel.
Is Embassy Suites by Hilton Greensboro Airport pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Are there any fitness or recreational facilities available at the hotel?
Yes, the hotel features a free fitness center and one indoor pool for guests to use.
Does the hotel provide amenities for guests with mobility needs?
Yes, the hotel offers accessible parking and an accessible elevator, ensuring mobility accessibility for guests.
What nearby shopping options can guests visit during their stay?
Guests can visit the Walmart Supercenter, as well as the nearby Four Seasons Town Centre and Oak Hallow Square malls, all within 15 minutes of the hotel.
Are there any related hotels close to Embassy Suites by Hilton Greensboro Airport?
Yes, there are nearby hotels such as Homewood Suites by Hilton Greensboro and Homewood Suites by Hilton Greensboro - Airport, offering additional accommodation options.
What nearby attractions can guests explore before or after their visit to the hotel?
Guests can explore attractions like Wet 'n Wild Emerald Point Water Park, Greensboro Coliseum, Guilford Courthouse Battlefield, Furnitureland South, Joel Coliseum, and nearby college campuses including Guilford College and The University of North Carolina.