Business Details
About
HotelBest Western
At the Best Western Plus Goldsboro you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Goldsboro will stand out among other hotels in Goldsboro,NC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Goldsboro will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Hours
Reviews
3.9
760 reviews
5 stars
364
4 stars
191
3 stars
84
2 stars
35
1 star
86
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including reports of bed bugs, cockroaches, mold, and dirty rooms.
Customer Service
While some staff members received praise for their friendliness and helpfulness, many customers reported rude and unprofessional behavior from management and front desk staff.
Room Conditions
Guests frequently mentioned outdated rooms, uncomfortable beds, and issues with amenities such as non-functioning TVs and elevators.
Reservation Problems
Several customers experienced issues with reservations being canceled or overbooked, leading to significant dissatisfaction.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests appreciating the variety while others found it lacking.
- KWKimberly Williams4 days ago1.0check in to the hotel and there were bugs in the room. Spoke with the staff states this hotel is bug infested
- CDchristy DeckerDec 30, 20251.0Very disappointed in this hotel. We went to visit our son for Christmas. He is in the military and was not able to come home. We have previously stayed at this hotel with no major issue. This time however we were charged for our room twice. Leaving us with little to no money to spend time with our son. We asked for a refund for one of the charges as we only have one reservation. We were told to wait for the general manager on Monday morning. I have called multiple times and have left my number with no return calls. I am starting a dispute today. We did not have any internet our whole stay as well and kept being told it would be repaired. The staff we spoke with during our stay, were friendly. It is not acceptable to steal money out of people's account and then just ghost them. Very disappointed and will never stay here or at any property that this general manger manages.
- APalberta perryNov 11, 20251.0I saw a Facebook post that showed bed bugs crawling everywhere
- MWMatthew WrightNov 10, 20251.0Heads up if you stay at the Best Western Plus in Goldsboro. Had an employee come into town to help me. The Best Western had availability- so we booked there. Upon pulling his sheets back, he noticed these little fellas running around. He called me and I told him not to unpack anything- GET OUT! He went to the front desk with one of them and showed them. He then told them he would stay elsewhere. Front desk lady saiid she would as well... ? I was able to get him a room at Home2 and the rest of the weekend was fine. Called Expedia and explained the situation to them. They called the hotel multiple times and was told the manager would call them back. They called a few more times- and finally got him on the phone. He refused the refund and told them that the "renter" should have just dealt with it.. well Mr. Manager- now you can deal with it.
- TTTTOct 9, 20251.0It seems the hotel lacked employees. Sheets were not changed. Lamp shade had mildew on them. Toilet would not flush. Room had musky smell, and the breakfast was nasty. There was no coffee.
Frequently Asked Questions About Best Western Plus Goldsboro
Does Best Western Plus Goldsboro offer free Wi-Fi for guests?
Yes, Best Western Plus Goldsboro provides free Wi-Fi access in all guest rooms.
What amenities are included in guest rooms at Best Western Plus Goldsboro?
Guest rooms include a spacious work desk, free internet access, and an in-room mini fridge for extended stays.
Is there a fitness facility available at Best Western Plus Goldsboro?
Yes, the hotel has an in-house fitness room for guests to maintain their workout routines.
What is the address and location of Best Western Plus Goldsboro?
Best Western Plus Goldsboro is located at 909 N Spence Ave, Goldsboro, NC 27534, United States.
What are the operating hours of Best Western Plus Goldsboro?
The hotel is open 24 hours every day, including weekends.
How can I contact Best Western Plus Goldsboro?
You can reach the hotel by phone at +1 919-751-1999 or by fax at +1 919-751-1506.
Does Best Western Plus Goldsboro have any special offers?
Yes, stay 2 nights and receive a $50 Best Western Gift Card as a special offer.
What nearby hotels are close to Best Western Plus Goldsboro?
Holiday Inn Express Goldsboro is located nearby and could be considered as an alternative accommodation option.
Are there any nearby places to consider visiting near Best Western Plus Goldsboro?
Guests might consider visiting Holiday Inn Express Goldsboro nearby, which is also categorized as a pentecostal church and travel location, offering diverse local attractions.
How can nearby hotels like Holiday Inn Express Goldsboro assist guests at Best Western Plus Goldsboro?
Nearby hotels such as Holiday Inn Express Goldsboro can provide additional lodging options if Best Western Plus Goldsboro is fully booked or if guests prefer different amenities or locations.