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Best Western Plus Goldsboro

3.9
(768 reviews)

Business Details

909 N Spence Ave, Goldsboro, NC
27534, United States
(919) 751-1999
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Goldsboro you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Goldsboro will stand out among other hotels in Goldsboro,NC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Goldsboro will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Goldsboro
909 N Spence Ave, Goldsboro, NC
27534, United States

Hours

Reviews

3.9
768 reviews
5 stars
368
4 stars
191
3 stars
84
2 stars
36
1 star
89

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted problems with cleanliness, including reports of bugs, mold, and dirty rooms.

Customer Service

While some staff members received praise for their friendliness and helpfulness, many customers reported rude or unprofessional behavior from management.

Reservation Problems

Several guests experienced issues with reservations being canceled or double-charged, leading to frustration and dissatisfaction.

Facilities Maintenance

Guests reported multiple maintenance issues, including broken elevators, malfunctioning TVs, and inadequate housekeeping services.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests appreciating the variety while others found it lacking.
  • MB
    Melissa Blake
    1 day ago
    1.0
    This hotels is the most horrible place to stay the general manager is very rude and disrespectful and kept our depoist all over the sheets had a stain on it which was already ther. The were mildew on the lamp shade toilet wouldn't flush right andshower was dirty
  • CG
    Christopher Gallagher
    4 days ago
    1.0
    The room had mold carpet was wet near air conditioner moldy tortillas under my bed toilet leaking noisy neighbors and dusfunctional drains service was nice breakfest was nice tv didnt work tho Overall worst hotell ive been at i wanted to sleep in my car after what i saw 0/10 would not recomend
  • S2
    Starr 2897
    5 days ago
    1.0
    This was unfortunately my worst hotel experience to date. Just a few hours after checking in, I had to switch rooms due to a malfunctioning toilet and television. I requested two adjoining first-floor rooms for myself and two elderly relatives in their 80s. Unfortunately, the hotel was booked with a large group of guests who were quite loud and disruptive, and the strong odors of marijuana and alcohol were pervasive throughout the hallways and common areas. This created an uncomfortable and unsafe atmosphere, leaving me concerned about the security of my relatives and my vehicle in the parking lot. The room rate was prepaid via credit card, with no option for a refund until checkout, and there's also a $100 incident fee per room, which feels excessive. I do want to note that Shanese at the front desk was very helpful in facilitating the room change, and the other clerk I interacted with was polite and accommodating. That said, the overall property has clearly declined significantly, and it no longer feels like a safe or welcoming place to stay—especially for vulnerable guests. I would not recommend it in its current state.
  • SR
    Sarah Rivas
    Feb 22, 2026
    5.0
    We got into our room the ac wasn't working. But lady name Jackie help us out got our room switched out. The next room was nice and cold thank you Jackie for your help and working with the customers your the best. See you next time
  • NN
    NightFreeze
    Feb 19, 2026
    2.0
    King suite with whirlpool for 230$ with security deposit. (121 + 100 dep + tax) Pros: The suite has a very large tub(im 6’2 and i had atleast 12-18 inches of extra length) - Can fit two people side by side -Suite was clean and very spacious with a split room between the living area and bedroom. - Bed was very comfy Cons: -Jets didn’t work in the tub(essentially false advertisement) -Phone didn’t work -Lamps cannot be turned off except to unscrew the bulb

Frequently Asked Questions About Best Western Plus Goldsboro

Does Best Western Plus Goldsboro offer free Wi-Fi for guests?

Yes, Best Western Plus Goldsboro provides free Wi-Fi access in all guest rooms.

What amenities are included in guest rooms at Best Western Plus Goldsboro?

Guest rooms include a spacious work desk, free internet access, and an in-room mini fridge for extended stays.

Brand Certified Facts from Best Western Plus Goldsboro

This information is certified by Best Western Plus Goldsboro and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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