Holiday Inn Express Charlotte West - Gastonia by IHG

3.9
681 reviews
Enjoy a perfect location and stunning views while staying with us!

About

HotelWedding VenueBusiness Meeting Locations
Welcome to Holiday Inn Express Charlotte West – Gastonia, our renovated, pet-friendly hotel offering comfort, convenience, and Southern hospitality. Just off I-85 and Hwy 321, near downtown Charlotte, our hotel is your gateway to the area’s top attractions. Catch an NFL Carolina Panthers game at Bank of America Stadium or a baseball game at CaroMont Health Park. Enjoy thrilling rides at Carowinds Theme Park, or go whitewater rafting on the Catawba River. Tour Gaston College, picnic at Rankin Lake Park, and embark on an outdoor adventure at Crowders Mountain. Business travelers appreciate our proximity to companies like CaroMont Health, Wix Filtration, Dole Foods, and Daimler Trucks. Start your morning with our complimentary Express Start® Breakfast buffet. Get energized in our 24-hour Fitness Center, relax with a refreshing dip in our indoor pool, and stay productive in our 24-hour Business Center, with free Wi-Fi and complimentary parking. At the end of the day, relax on the outdoor patio and unwind in spacious guest rooms with premium bedding and thoughtful amenities, providing the perfect blend of comfort and convenience. We have everything you need to work, stay, and play in Gastonia!

Location

Holiday Inn Express Charlotte West - Gastonia by IHG
1911 Broadcast St, Gastonia, NC
28052, United States

Hours

Reviews

3.9
681 reviews
5 stars
327
4 stars
169
3 stars
72
2 stars
36
1 star
77

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, accommodating, and providing excellent service.

Cleanliness Issues

Several reviews highlighted cleanliness problems, particularly in bathrooms and common areas, with reports of dirty rooms and unkempt facilities.

Breakfast Quality

The breakfast received positive feedback for variety and taste, with specific mentions of staff members who contributed to a pleasant breakfast experience.

Renovation Concerns

Guests noted ongoing renovations that affected their stay, with some expressing dissatisfaction with the state of the hotel during this process.

Location Safety

Some customers expressed concerns about the safety of the hotel's location, mentioning issues like car break-ins and a general feeling of unease.
  • JD
    Jerardo Delgado
    Nov 17, 2025
    1.0
    Looks at the the photos… self explanatory 😡
  • JL
    Juan Luis Luna
    Nov 13, 2025
    1.0
    I found 3 of these in my pillow. They should be more careful.
  • LL
    Lavendula Lady
    Oct 25, 2025
    5.0
    On our way home, we were fortunate to find this hotel conveniently located off Route 85. The facility is gated and the parking lot is brightly lit. We were warmly greeted at 8pm at the front desk by Sunshine. We did not have reservations, but she made check in easy. The room was clean and comfortable. We were so happy to finally find a hotel stay with excellent air/heating units that worked well. The bed was very comfortable and we had a complimentary bottle of water in our room. This is a no smoking facility which is great for people who are sensitive to smoke smells. The only downside to the room was the bathroom. The hand soap dispenser was not filled, the tub and floor felt a little slippery like it could use a good scrubbing. Otherwise, towels were clean and plentyful. In the morning the staff at breakfast was bright, cheery and warm. Big shout out to Antony for an amazing breakfast. He was on top of everything. Big shout out to Sunshine who was bright and cheerful in the early morning hours. Big shout out to Demise who greeted us with his amazing smile and made checkout easy. I told him about the bathroom and he immediately addressed it. Best stay. Before arriving here, we spent our vacation at a conference center, paid double the price and this Holiday Inn Express outshined that location. We will definitely return again. Thank you Holiday Inn Express 🥰🤩❤️🩷🧡💚💙💜
  • PL
    Pikachu Love
    Oct 18, 2025
    5.0
    Great conversation with Sandra the front desk clerk and clean rooms
  • KH
    kathy harris
    Oct 8, 2025
    4.0
    Very clean. Breakfast was great. Desk clerks were very friendly and professional. Only issue I had was that there were gaps that you could see through in my door. Various eating places were available within walking distance. I would recommend this place to others.

Frequently Asked Questions About Holiday Inn Express Charlotte West - Gastonia by IHG

Does Holiday Inn Express Charlotte West-Gastonia offer recommendations for nearby restaurants?

Yes, Holiday Inn Express Charlotte West-Gastonia offers restaurant and attraction recommendations. Please see our Local Area page for more information.

Which airport is closest to Holiday Inn Express Charlotte West-Gastonia?

The closest airport to Holiday Inn Express Charlotte West-Gastonia is Charlotte Douglas International Airport (CLT).