Business Details
About
Hotel
Welcome to Hilton Garden Inn Gastonia. Ideally located in the heart of Gastonia, our hotel places you within reach of everything the area has to offer. Enjoy a day out at Carowinds Amusement Park or cheer on the Carolina Panthers at the Bank of America Stadium and Spectrum Arena. Take in the beauty of Daniel Stowe Botanical Gardens, hike at Crowders Mountain State Park, or enjoy canoeing, whitewater rafting and more at the US National White Water Center.
After a busy day of exploring, relax in a contemporary guest room with comfortable bedding, free high-speed WiFi and a 50-inch HDTV. Rooms feature tea and coffee-making facilities, a mini-refrigerator and microwave. Relax with a movie or get work done at the desk with ergonomic chair.
Start the morning with a delicious cooked to order & buffet breakfast at the Garden Grille. Our full-service restaurant and bar is open daily for dinner, and we offer Evening Room Service so you can dine in the comfort of your guest room. While you’re with us, keep up your workout routine in our indoor swimming pool and extensive fitness center. Hosting an event? Look no further! Hilton Garden Inn Gastonia offers 5200 sq. ft. of flexible space for your meeting or special occasion.
Location
Hours
Reviews
4.3
737 reviews
5 stars
477
4 stars
128
3 stars
48
2 stars
22
1 star
62
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, helpful, and accommodating, with several specific mentions of individual employees who provided exceptional service.
Cleanliness
While many guests noted that the hotel was clean and well-maintained, there were also complaints about specific rooms needing deep cleaning and issues with stains on mattresses and carpets.
Location
The hotel is conveniently located near restaurants and shopping, making it a favorable choice for guests.
Room Comfort
Feedback on room comfort was mixed; some guests found the beds hard and uncomfortable, while others appreciated the spaciousness and modern decor.
Breakfast Charges
Many guests expressed dissatisfaction with the lack of complimentary breakfast, noting high charges for breakfast options that did not meet expectations.
- CLChristy LeeNov 15, 20255.0We were here for a fishing lure convention. Lobby was beautifully styled and had an upscale high-end end look. Everyone was very friendly.
- MBMike BolchNov 15, 20253.0Room is very nice. Hotel is nice except for the lack of parking for Handicapped folks. Breakfast is OK but very expensive for what is provided. I wish there were more Hotels in this area.
- CCChinnyNov 11, 20251.0This is probably the “best” hotel in an area filled with low quality hotels, so take that as you will. It needs serious renovations. The hotel is outdated and dingy. There was a bug in my room…under normal circumstances, I would never stay here.
- NANate AgbontaenNov 9, 20253.0Hilton in Gastonia is a good stay, however there are several issues. One is the price of breakfast and snacks. I didn't really like the price, but I do love how there's restaurants nearby to go and eat. Another issue is the disgusting insects. I was able to see several stink bugs and even some on my bed. Overall, the stay and experience was great, had a good time with family.
- SFScott FarrisNov 8, 20251.0I’ve been a loyal guest at this Hilton Garden Inn for years, but my recent experience has left me utterly disappointed. During my breakfast visit, the music was so loud that it was almost unbearable. I approached the waitress to inquire about the issue, and she informed me that they frequently receive complaints about the noise level. She had even complained herself to the management, but unfortunately, her efforts were futile. The next day, the situation persisted. I couldn’t help but overhear other guests complaining about the excessive noise. Feeling frustrated, I decided to seek help from the front desk. I politely explained the issue to the manager, emphasizing that the music should be used as background noise rather than dominating the dining experience. However, his response was utterly dismissive. He stared blankly at me and, after I finished speaking, simply walked away. In my opinion, his attitude was highly dismissive and unprofessional. Despite spending $1100.00 for my stay, I have made up my mind to never return to this establishment.
Frequently Asked Questions About Hilton Garden Inn Gastonia
What are the check-in and check-out times at Hilton Garden Inn Gastonia?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does Hilton Garden Inn Gastonia offer free WiFi to guests?
Yes, free WiFi is available in public areas and there are public internet terminals.
Are pets allowed at Hilton Garden Inn Gastonia?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at the hotel and is it free?
Yes, self-parking is available and it is free for guests.
Does the hotel have facilities for guests with mobility needs?
Yes, the hotel is mobility accessible and has accessible parking and elevators.
Are there dining options available on-site?
Yes, there is one restaurant and a bar, and room service is available.
Is Hilton Garden Inn Gastonia environmentally friendly?
Yes, the hotel holds eco-certifications including ISO14001, ISO50001, and Hilton LightStay, and follows programs like compostable food containers, energy conservation, and uses eco-friendly toiletries.
What fitness and recreational facilities does the hotel offer?
The hotel has an indoor swimming pool and a fitness center available for free.
What nearby places can guests visit that are close to Hilton Garden Inn Gastonia?
Guests can visit attractions like Carowinds Amusement Park, Bank of America Stadium, Spectrum Arena, Daniel Stowe Botanical Gardens, Crowders Mountain State Park, and the US National White Water Center.
If I want to grab a quick bite or a drink nearby, what options are available close to the hotel?
Nearby you can find Buffalo Wild Wings for casual dining and sports bar atmosphere, Olive Garden Italian Restaurant if you prefer Italian cuisine, Starbucks for coffee and snacks, and Chick-fil-A for fast food chicken.
Are there any local services or shops near Hilton Garden Inn Gastonia for convenience or entertainment?
Yes, there is a convenience store in the hotel, and nearby are PayMore Gastonia Electronic Buyers for electronics, Madvapes for e-cigarettes, The Peach Cobbler Factory for desserts, Chuck E. Cheese for family entertainment, and Toys"R"Us for toys and games.