Business Details
About
HotelBest Western
Located in Gastonia,NC, the Best Western Gastonia is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.8
1,081 reviews
5 stars
486
4 stars
248
3 stars
127
2 stars
82
1 star
138
What are people saying?
AI-generated from recent customer reviews
Breakfast Quality
Customers consistently praised the breakfast, particularly highlighting the service provided by staff member Cheek.
Customer Service
Many reviews noted exceptional customer service from staff members like Naimish, Opal, and Kim, contributing positively to the overall experience.
Cleanliness Issues
Several guests reported cleanliness problems in their rooms, including dirty linens and unclean bathrooms, which detracted from their stay.
Room Comfort
Feedback on room comfort was mixed, with some guests finding beds uncomfortable and others noting issues with room maintenance.
Location and Value
The hotel is well-located near restaurants and shopping, with many guests finding it affordable, although some felt the quality did not match the price.
- DBdantez blount1 day ago5.0Great customer service, breakfast was always good. Bonus it’s a 30 second walk to both Waffle House and Cracker Barrel! Room was clean WiFi is good enjoyed my stay.
- DBDebra Baxter4 days ago5.0⭐️⭐️⭐️⭐️⭐️ I had a wonderful stay at Best Western. Everything about the room was great — clean, comfortable, and well taken care of. The staff were incredibly nice, welcoming, and always available whenever I needed anything. It was also a very quiet stay, so I wasn’t interrupted by random noise, which made it even more relaxing. From check-in to check-out, the experience was smooth and pleasant. I truly felt taken care of during my stay and would absolutely recommend this hotel to anyone looking for comfort and great customer service. I will definitely be staying here again!
- JIJay IrwinJan 4, 20265.0Kim does an excellent job in the breakfast area.
- DGDawn GessnerDec 24, 20255.0Bed not very comfortable. Breakfast was amazing. Miss Cheek food was very good and you were very professional. Nice to talk to you.
- ACAllin CarterDec 19, 20255.0I had an amazing stay at this hotel. The customer service was amazing Amanda was very helpful. I will most definitely be returning..
Frequently Asked Questions About Best Western Gastonia
Does Best Western Gastonia offer free breakfast to guests?
Yes, Best Western Gastonia provides free breakfast to all guests.
Is smoking allowed inside Best Western Gastonia?
No, Best Western Gastonia is a smoke-free property.
Is there free Wi-Fi available at Best Western Gastonia?
Yes, guests can enjoy free internet access throughout the hotel.
What are the check-in hours at Best Western Gastonia?
Best Western Gastonia is open 24 hours every day of the week.
Where is Best Western Gastonia located?
It is located at 360 BEST WESTERN CT, Gastonia, NC 28054, US.
How can I contact Best Western Gastonia by phone?
You can reach Best Western Gastonia by calling +1 704-868-2000.
Are there any nearby hotels to Best Western Gastonia where I could dine or stay?
Yes, Holiday Inn Express in Mt Holly, NC is a nearby hotel which also offers dining options including a Chinese restaurant.
What nearby dining options are available near Best Western Gastonia?
Texas Roadhouse, a popular American steakhouse restaurant, is located nearby for guests looking to enjoy a meal outside the hotel.
Can I easily find transportation options around Best Western Gastonia?
While specific transit stations are not listed, the hotel’s central location in Gastonia makes it accessible and convenient for travelers to explore local transit and amenities.
Does Best Western Gastonia offer any special promotions for guests?
Yes, guests who stay 2 nights can receive a $50 Best Western Gift Card as part of the special offer.