Business Details
About
Hotel
Near the intersection of Interstate 40 and US Highway 70, our hotel is only 5 minutes from White Oak Crossing shopping center. We are a short drive to downtown Raleigh, PNC Arena, North Carolina Museum of Art, Coastal Credit Union Music Park, and the North Carolina State Fair grounds. Enjoy our 24-hour fitness center and heated indoor swimming pool.
Location
Hours
Reviews
4.4
328 reviews
5 stars
225
4 stars
44
3 stars
23
2 stars
21
1 star
15
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the hotel and rooms were clean, but there were multiple reports of issues with mold, unpleasant odors, and unclean sheets.
Staff Performance
The staff received high praise for being friendly and accommodating, with specific mentions of helpful individuals like Maria, Tina, and Jessica.
Breakfast Quality
The breakfast options were frequently criticized for being inadequate and unremarkable, with suggestions for improvement.
Room Issues
Several guests reported problems with room conditions, including unpleasant smells, mold, and insufficient towels.
Noise Levels
Guests mentioned noise disturbances from neighboring rooms and nearby train tracks, affecting their comfort.
- MWmarty watsonNov 12, 20254.0Nice hotel with some renos needed but overall clean and comfortable. Area has plenty to do and lots of good dining options. Far enough from road so not too loud.
- KTKristen TarragoNov 10, 20255.0Linée was so wonderful at the front desk, she helped make sure we had all the hotel information. From the lobby to the room, the whole building feels fresh, clean and new. Gave the location 4 stars simply because I’m not a local so not really sure how great this location is. I do know there is a strip mall right nearby with some popular food spots.
- KLkenny LamidiNov 8, 20254.0I was impressed by Asia's service at the reception she treated me with respect and love.Thank you for your hard work.
- ASAlan ShuraOct 18, 20255.0Simple and clean
- CKChris KerrSep 23, 20255.0This hotel was amazing really enjoyed the stay. I like how they have the little mini kitchen at the front desk.
Frequently Asked Questions About Tru by Hilton Raleigh Garner
What are the check-in and check-out times at Tru by Hilton Raleigh Garner?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Tru by Hilton Raleigh Garner allow pets?
Yes, pets are welcome at the hotel, including cats and dogs.
Is there free breakfast available at the hotel?
Yes, the hotel offers a free buffet breakfast for guests.
What accessibility features does the hotel provide?
The hotel provides accessible parking and accessible elevators, and is mobility accessible.
Are there any fitness facilities available for guests?
Yes, there is a free 24-hour fitness center available for guests.
Does the hotel have an indoor pool?
Yes, the hotel has one heated indoor swimming pool for guests to enjoy.
Is Wi-Fi available at Tru by Hilton Raleigh Garner?
Yes, Wi-Fi is available in public areas along with a public internet terminal.
What payment options are accepted at Tru by Hilton Raleigh Garner?
The hotel accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
What nearby shopping centers can guests visit near the hotel?
Guests can visit White Oak Crossing shopping center, which is only 5 minutes from the hotel.
Which entertainment venues are located near Tru by Hilton Raleigh Garner?
Nearby entertainment includes PNC Arena, North Carolina Museum of Art, and Coastal Credit Union Music Park, all a short drive away.
Are there any automotive services close to the hotel?
Yes, there are multiple nearby automotive services such as AutoZone, Sam's Xpress Car Wash, Professional Auto Repair, and Benchmark Auto Sales.