Brand Certified
Tru by Hilton Raleigh Garner
4.3(350 reviews)
Certified by Tru by Hilton Raleigh Garner • Mar 01, 2026
Business Details
565 US Hwy 70, Garner, NC
27529, United States
Certified by Tru by Hilton Raleigh Garner • Mar 01, 2026
(919) 329-6090
Certified by Tru by Hilton Raleigh Garner • Mar 01, 2026
https://www.hilton.com/en/hotels/rdurgru-tru-raleigh-garner/
Certified by Tru by Hilton Raleigh Garner • Mar 01, 2026
About
Certified by Tru by Hilton Raleigh Garner • Mar 01, 2026
HotelTru by Hilton
Near the intersection of Interstate 40 and US Highway 70, our hotel is only 5 minutes from White Oak Crossing shopping center. We are a short drive to downtown Raleigh, PNC Arena, North Carolina Museum of Art, Coastal Credit Union Music Park, and the North Carolina State Fair grounds. Enjoy our 24-hour fitness center and heated indoor swimming pool.
Location
Certified by Tru by Hilton Raleigh Garner • Mar 01, 2026
Hours
Certified by Tru by Hilton Raleigh Garner • Mar 01, 2026
Reviews
4.3
350 reviews
5 stars
242
4 stars
45
3 stars
24
2 stars
21
1 star
18
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly and accommodating, with specific mentions of helpful individuals at the front desk.
Cleanliness Issues
While some guests noted clean rooms, several reviews highlighted issues with cleanliness, including mold, unpleasant odors, and unclean bedding.
Room Quality
Guests frequently commented on the small size of the rooms and lack of amenities such as microwaves and coffee pots, with some expressing dissatisfaction with the overall room condition.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it adequate while others criticized the limited options and quality.
Customer Service Problems
Several reviews pointed out poor customer service experiences, particularly with front desk staff, and issues with handling reservations and complaints.
- LGLuke Gulledge2 days ago5.0Linee was pleasant and accommodating from the start. The hotel had a “Diamond” box for a snack upon checkin and provided a courtesy call minutes after settling in our room.
- JMJustin MillerFeb 21, 20265.0Friendly staff and clean rooms.
- EBEva BarreraFeb 3, 20261.0The front desk lady was so rude and disrespectful within less than 2 minutes of us even being in the building glad that it was the wrong hotel! THANK GOD never want to stay there nor will I recommend this hotel to anyone.
- RTRachael TateFeb 3, 20265.0The rooms are clean. The customer service is excellent. They have a cool little store downstairs that you can buy most any kind of snacks. I liked it so much I signed up to the rewards program.
- APalex paniaguaJan 25, 20265.0I was overall content with my stay. The hotel and rooms were very clean. The staff was amazing very welcoming and so helpful. I highly recommend booking with Tru if in the Raleigh/Garner area.
Frequently Asked Questions About Tru by Hilton Raleigh Garner
What are the check-in and check-out times at Tru by Hilton Raleigh Garner?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Tru by Hilton Raleigh Garner allow pets?
Yes, pets are welcome at the hotel, including cats and dogs.
Is there free breakfast available at the hotel?
Yes, the hotel offers a free buffet breakfast for guests.
What accessibility features does the hotel provide?
The hotel provides accessible parking and accessible elevators, and is mobility accessible.
Are there any fitness facilities available for guests?
Yes, there is a free 24-hour fitness center available for guests.
Does the hotel have an indoor pool?
Yes, the hotel has one heated indoor swimming pool for guests to enjoy.
Is Wi-Fi available at Tru by Hilton Raleigh Garner?
Yes, Wi-Fi is available in public areas along with a public internet terminal.
What payment options are accepted at Tru by Hilton Raleigh Garner?
The hotel accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
What nearby shopping centers can guests visit near the hotel?
Guests can visit White Oak Crossing shopping center, which is only 5 minutes from the hotel.
Which entertainment venues are located near Tru by Hilton Raleigh Garner?
Nearby entertainment includes PNC Arena, North Carolina Museum of Art, and Coastal Credit Union Music Park, all a short drive away.
Are there any automotive services close to the hotel?
Yes, there are multiple nearby automotive services such as AutoZone, Sam's Xpress Car Wash, Professional Auto Repair, and Benchmark Auto Sales.
Brand Certified Facts from Tru by Hilton Raleigh Garner
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Certified March 01, 2026Yext Knowledge Graph
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