HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Clayton / Garner Hotel's Located Minutes from RaleighJust 15 miles Southeast of Downtown Raleigh, the Holiday Inn Express® Clayton - SE Raleigh hotel offers a perfect suburban retreat for your next visit to Raleigh, Clayton or Garner. The hotel's location is right off I-40, making travel a breeze.Savvy executives choose this hotel for their Clayton / Garner, NC business trip. The hotel's amenities include a Business Center and Free Wi-Fi Access. A 300-sq-ft conference room is just the right space for your next meeting. And, the hotel is minutes from the area's top companies, including Amazon Distribution, Talecris Biotherapeutics, Caterpillar, and Novo Nordisk.Raleigh offers plenty of entertainment for this hotel's guests, and our Clayton / Garner, NC locale makes it easy to see it all. Coastal Credit Union Music Park at Walnut Creek hosts a number of exciting events and concerts throughout the year. In downtown, there are free attractions and exciting museums waiting for you, including NC Museum of Natural Sciences and NC Museum of History. While in town, be sure to make a trip to the NC State Capitol.Experience a carefree stay in Clayton / Garner, NC with the hotel's outstanding amenities. Escape the summer heat in the sparkling outdoor pool. Complimentary Grab and Go breakfast features all your favorites including cereal, yogurt, fruit, granola bars, coffee and juice. Make your reservations today!
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Customer Service
Feedback on customer service was mixed; while some staff were described as friendly and helpful, others received complaints for rudeness and poor responsiveness.
Breakfast Quality
The breakfast offerings received positive remarks for variety and quality, although some guests felt it did not meet their expectations.
Room Comfort
Guests generally found the rooms comfortable, though there were mentions of issues like noise and odors in some rooms.
Location
The hotel is conveniently located near restaurants and shopping, which was appreciated by many guests.
WU
Windy Ulrich
Dec 9, 2025
1.0
We stayed one night and I left one of my earbuds. AIRPODS! I called right away and they said they’d mail it to me the next week. Needless to say it’s been 6 weeks now and I still haven’t gotten it mailed to me! They won’t return my calls and how is it that I can’t even get the manager to call me! Very frustrating when someone guarantees something and fall short of doing so. Very poor customer service and management!
TL
Thom Landis
Dec 8, 2025
4.0
Exceptionally clean rooms in an easy access location just off the interstate. Very helpful staff & free hot breakfast
SW
Steven Walker
Dec 6, 2025
4.0
Cheap and convenient. Service friendly, breakfast on point. Clean.
AH
Andy Harvey
Oct 4, 2025
3.0
Hotel Review: Holiday Inn Express – Raleigh Area
I recently stayed at the Holiday Inn Express in the Raleigh area. Overall, my experience was decent, but there are a few things worth mentioning.
The rooms are a good size and comfortable, offering enough space to move around without feeling cramped. However, cleanliness could use some improvement. While it wasn’t terrible, there were a few areas that didn’t seem as thoroughly cleaned as they should be.
My biggest issue was with customer service. On more than one occasion, I found myself waiting 5 to 10 minutes at the front desk before anyone appeared to assist me. For a paid stay, that kind of delay feels unacceptable, especially when customer service should be a priority in hospitality.
On the positive side, the hotel is in a very convenient location, with several restaurants and retail stores nearby. Grabbing a quick bite or picking up last-minute items was easy and hassle-free.
Bottom line: I would recommend this hotel for its location and room comfort, but they definitely need to improve their customer service responsiveness.
BS
Becky S
Sep 23, 2025
5.0
The room was thoughtful, comfortable and clean. Great location and close to a lot and easy access. Breakfasts were really good, and the staff was friendly and helpful. It was hot so it was nice to cool off at the pool. After a week when I realized I left something in the safe, I was very impressed with Sky who answered my call. She located my jewelry bag, and mailed it directly to me. Thank you! We will be back.
Frequently Asked Questions About Holiday Inn Express Clayton (SE Raleigh) by IHG
What time can I check in and check out at Holiday Inn Express Clayton (SE Raleigh)?
Check-in time is from 3:00 PM, and check-out time is at 11:00 AM.
Is breakfast included during my stay at the hotel?
Yes, the hotel offers free breakfast with buffet options available.
Does the hotel provide free Wi-Fi and business services?
Yes, free Wi-Fi is available, and the hotel features a business center for guests.
Are pets allowed at Holiday Inn Express Clayton (SE Raleigh)?
No, pets are not allowed at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessibility features including accessible parking and is mobility accessible.
Is parking available and is there a fee?
Free parking is available to all guests.
What COVID-19 or sanitation measures does the hotel follow?
The hotel uses commercial-grade disinfectant, has enhanced cleaning in common areas and guest rooms, removes high-touch items, and provides sanitizer throughout the property.
What nearby restaurants can I visit around the hotel?
Nearby dining options include Cracker Barrel Old Country Store, Smithfield's Chicken 'N Bar-B-Q, Wendy's, Chinelos Mexican Cafe, and China King Chinese Restaurant.
Are there any nearby convenience stores or gas stations?
Yes, nearby Speedway and WilcoHess offer convenience store and gas station services close to the hotel.
What local attractions can I explore before or after my stay?
Guests can visit nearby attractions such as the Coastal Credit Union Music Park at Walnut Creek, NC Museum of Natural Sciences, and NC Museum of History in downtown Raleigh.