At the Best Western Plus Edison Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Edison Inn will stand out among other hotels in Garner,NC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Edison Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many customers praised the staff for being friendly, helpful, and accommodating.
Cleanliness Issues
Numerous reviews highlighted cleanliness problems, including mold, unpleasant odors, and unclean rooms.
Room Quality
Guests reported that rooms were outdated, uncomfortable, and in need of maintenance.
Breakfast Quality
Feedback on breakfast was mixed, with some guests enjoying it while others found it lacking.
Management Concerns
Several reviews mentioned poor management practices, including billing issues and inadequate responses to complaints.
SK
Stephanie Kyle
2 days ago
1.0
Cockroach infestation. We left after we spotted 5 roaches after being there 3hrs and they refused to give us a refund even though we didnt stay for the 3 days we had booked.... because of the cockroaches. We took photos and dead roaches that we had killed as evidence and they didnt care.
GW
gary waddell
Nov 22, 2025
5.0
Very friendly staff.
AO
Andrew Osterlund
Nov 9, 2025
3.0
Convenient, friendly staff, good value, old rooms, tricky location, no frills.
HP
harshad patel
Oct 9, 2025
5.0
clean room and good breakfast.
SR
S Rob
Aug 13, 2025
1.0
The staff was unfriendly. They didn't clean our room because they said they thought they smelled smoke. However, they allowed us to book and pay for an additional night!! They are the WORST. If that was true, I'm sure they wouldn't have allowed us to stay again! Since you dis allow us to stay another night , you should've cleaned the darn room!! They suck and that was my worst experience with a hotel.