IHG Army Hotels Moon Hall

Reviews

• CS

  Candice Schlotfeldt

  Feb 27, 2026
  5.0
  Obviously the rooms are dated and the new Candlewood Suites is opening across from Moon Hall and the Hall will be closing down. However, the staff was extremely friendly and the complimentary breakfast was the best hotel breakfast on our week long trip of paid hotel breakfasts. Room was clean & everything worked for us.
• NL

  Nikki Lew

  Feb 3, 2026
  3.0
  The building is old and is set to sunset soon anyway, however, it is a good place to stay if you are by yourself and witj another adult. There are no really suite for a family of 3 or more but it meets the need of a place to stay. They serve breakfast and the staff is professional and does a good job.
• DD

  Doctor_DoodL3s

  Jan 31, 2026
  4.0
  Decent hotel, the staff is great. They’ve fixed every issue I’ve had In a timely manner. Unfortunately the establishment is older and it’s starting to show in the rooms and with appliances. If corporate put as much effort/refurbishment into service as the staff I’ve dealt with do it would be way better.
• SS

  Skylar

  Jan 9, 2026
  1.0
  AC fan was stuck on, blowing ridiculous amounts of dust and who know's what throughout the room (pretty sure it gave me bronchitis or something, maybe rickets). Toilet runs constantly or won't flush at all. Fixed itself for a little while but it broke again. Floors and walls are stained, nothing has been replaced or upgraded in 10+ years. Service staff was helpful and accommodating. Although, I did have to call the front desk 5 times before they answered prior to my arrival. This hotel needs a Go-FundMe, let's make it happen.
• GG

  GatorJosh01

  Jan 8, 2026
  3.0
  ⭐️⭐️⭐️ 3-Star Review I’m currently staying at the IHG on Fort Bragg. Overall, it’s a mixed experience. The room itself is okay, but the hotel definitely feels dated. The bathroom is very old, and the shower does not drain well — water backs up during a shower and ends up covering your feet or even reaching your ankles by the time you’re done. The tile and fixtures look worn, and the old-school air conditioning and curtains add to the outdated feel. The carpet is also pretty old and somewhat ragged. Breakfast is fine, but nothing special — just the standard IHG breakfast, which gets the job done but doesn’t stand out. That said, the staff is outstanding. Everyone I’ve interacted with has been super friendly, helpful, and genuinely pleasant. They absolutely deserve the highest marks and are the best part of the stay. If the rooms and facilities were updated, this place would be much better. For now, I’d rate the hotel itself around a 2–3, but the staff alone earns full credit.

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