Home2 Suites by Hilton Fayetteville North

4.4
173 reviews

About

HotelExtended Stay Hotel
Our all-suites hotel is off I-295, within three miles of Methodist University and Goodyear Tire & Rubber Co. Fort Bragg is only 20 minutes from us. The Airborne & Special Operations Museum, the Cape Fear Botanical Garden, and Segra Stadium are less than nine miles away. Enjoy complimentary breakfast, our indoor pool, and fitness center.

Location

Home2 Suites by Hilton Fayetteville North
6309 Ramsey Street, Fayetteville, NC
28311, United States

Reviews

4.4
173 reviews
5 stars
124
4 stars
25
3 stars
4
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty rooms, dishes, and bathrooms.

Staff Attitude

Customer experiences varied significantly; some praised staff for friendliness and helpfulness, while others reported rude or unprofessional behavior.

Breakfast Quality

Breakfast received mixed reviews, with some guests enjoying the variety while others criticized the quality and cleanliness of the food.

Room Comfort

Many guests appreciated the spacious and comfortable rooms, though some reported issues with noise and maintenance.

Management Response

Several customers expressed dissatisfaction with management's responsiveness to complaints and issues during their stay.
  • MB
    Mike Bacon
    Sep 24, 2025
    4.0
    I would have given it 5 stars if not for the dirty dishes in the dishwasher.
  • CL
    chelle lee
    Sep 22, 2025
    1.0
    This is the worst hotel stay I have ever had. Upon check in I presented a debit card to secure the room. The very next morning I went and charged my stay to my capital one credit card. The $450 charged to my debit card and only $192.10 has been refunded. He never indicated why the rest of the funds were never returned. He said I was repeating myself and hung up on me. Bank of America and capital one are now investigating. Newport hospitality group is the owner of this hotel. Please check you receipt upon check. I have a feeling that this is common practice with this group and I will be suing them for all the stress and energy that I have had during this nightmare. Please be careful when renting rooms from these people.
  • JA
    Jonathan Ammons
    Sep 10, 2025
    5.0
    What a wonderful experience. One of the cleanest facilities I have ever been to
  • NB
    Ne Brown
    Sep 6, 2025
    3.0
    There were 2 things about this establishment I did not care for. ..1 was the pocket bathroom door. Very difficult to open and close. The second was the attitude of the lady handling the breakfast. Maybe she was having a bad day, none the less, her attitude and tone of voice when asked a question needs some fine tuning. Other than that the stay was wonderful. Staff friendly and rhe location was easy to find.
  • GM
    Grace Mary
    Sep 3, 2025
    1.0
    Won’t Be Coming Back I’ve stayed at Home2Suites Hotel three times now, and on another stay here I had a bad experience with the same front desk employee named Diamond. She was extremely rude, unprofessional, and even openly mocking me during my recent stay. I remembered her from my visit six months ago because of how poorly she treated me then — and nothing has changed. The lady standing behind me also commented on how rude diamond was. Diamond has no people skills and should not be working at the front desk. I think the manager, Crystal, should seriously reconsider having her in that role. After being treated like that again, I will not be coming back. There are better places to stay where guests are treated with respect.

Frequently Asked Questions About Home2 Suites by Hilton Fayetteville North

What time can I check in and check out at Home2 Suites by Hilton Fayetteville North?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Is breakfast included during my stay at this hotel?

Yes, complimentary breakfast is available for free.