Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
Welcome to the Holiday Inn Fayetteville W-Fort Bragg Area hotel. The proximity of our hotel affords the opportunity to explore the many historical attractions such as the Airborne and Special Operations Museum, Veteran Park and 82nd Airborne Division War Memorial. For the outdoor enthusiasts, go rock climbing with the Triangle Rock Club or go zip lining at ZipQuest Waterfall Treetop Adventure. For those who find enjoyment without the rush, visit the Carter Blueberry Farm, Auman Vineyards, Cape Fear River Trail, J. Bayard Clark Park and Nature Center. Fort Bragg has options for the young at heart. Take a trip to the Climbing Place, Monkey Joe’s and the Mazerick Park.During your stay, we invite you to enjoy our spacious rooms, outdoor pool and on site restaurant. Stay connected with family, friends and coworkers with free Wi-Fi and 24 hour Business Center. Our Audio/Video equipment and business center services ensure you have a successful meeting!The Holiday Inn Fayetteville W-Fort Bragg Areais central to all that you are looking for while visiting Fayetteville.
Location
Holiday Inn & Suites Fayetteville W-Fort Bragg Area by IHG
2501 Two Bale Lane, Fayetteville, NC
28304, United States
Hours
Reviews
4.2
416 reviews
5 stars
261
4 stars
68
3 stars
28
2 stars
16
1 star
43
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the hotel and rooms, noting they were spotless and well-maintained.
Staff Performance
While some staff members received positive feedback for their friendliness and helpfulness, others, particularly a front desk employee named Linda, were criticized for rudeness and poor customer service.
Breakfast Issues
Several reviews highlighted dissatisfaction with the breakfast service, including high prices, lack of complimentary options, and long wait times.
Noise and Maintenance
Guests reported issues with noise from adjacent rooms and inadequate maintenance, including problems with room cleaning and amenities.
Location and Amenities
The hotel is well-located near restaurants and shopping, but some guests expressed frustration with the lack of basic amenities and services, such as a functioning pool and gym equipment.
- LHLiz HoffmanNov 17, 20254.0This hotel is missing a few things like breakfast and drinkable coffee. They don’t use a hypoallergenic detergent which only matters if you have sensitive skin issues, for this reason I won’t be staying there again. the staff was nice and friendly though
- MLMontoria LaceyNov 14, 20255.0Just a nice quiet getaway,bar in the lobby nice area ,plenty of food restaurants nearby
- KJKeith JudgeNov 13, 20254.0This spot is nice but they nickel and dime you for everything. Just put out a breakfast buffet.
- DDdiziscurranNov 5, 20255.0Let's get straight to the point, stayed here on 11/2/25 room and hotel was very clean and extremely quiet. No bugs found and I did a very heavy search. Service dog was welcomed no questions asked. Staff was great very friendly. I opted to not get breakfast due to the extra charge and Chick-fil-A breakfast is cheaper. Plenty of space to walk the dog in a very large field out front. I 100% would stay here again.
- EBEdress BOct 13, 20254.0Recent visit (10/9-10/12)to this location. Upon arrival I was pleasantly pleased with the location and-esthetics! I am IHG member and a close friend who is also an IHG member for 20 yrs plus worked as an executive for IHG gifted me some points as a part of my birthday gift. She has had me as a guest in the past and the process has been easy and without issue. I provide my name and confirmation to Linda who was checking guest in. For some reason she did not see my name or the confirmation # provided. I politely asked if she could check under my friends name and she saw the reservation. I contacted my friend to verify that she had my name as a a guest and had her on speakerphone to speak with Linda. Visually, by this time, I could see that Linda was becoming agitated and inpatient. My friend asked if she could check in the notes and stated that she made sure to have my name as the guest. Linda wasn’t able to see my name. I noticed that she rolled her eyes and appeared frustrated at having to search! Friend stated that it was odd because she’s never experienced this and is aware of the process and policy. Linda rudely stated, “well every policy isn’t the same!” Her tone was rude, curt and condescending, stating that they’ve experienced fraud and etc. I asked her to get her manager! I spoke with the assistant Manager who was very friendly and patient. While speaking with her I could clearly see that Linda was speaking under her breath and also trying to talk over me as I explained the situation. She stated that IHG office will need to be contacted. My friend complied and contacted IHG. A member from corporate contacted the hotel and spoke with Linda and stated that they saw my name in the notes. Nonetheless, Linda would not check me in. She also didn’t inform me of the conversation with the IHG rep! I was only made aware that they contacted her because I was on hold with my friend. After some time the issue was resolved and I was checked in by the assistant manager. I did inform her that Linda was very rude and her tone and behavior was unnecessary. If she’s not willing to be patient and help resolve issues then maybe customer service isn’t where she needs to be. Linda is rude and need to get trained on conflict resolution or maybe retire!! She also never apologized for her rude! Everyone else that I’d encountered was very friendly, welcoming and professional! The hotel is clean and nice. Just don’t get checked in by Linda!
Frequently Asked Questions About Holiday Inn & Suites Fayetteville W-Fort Bragg Area by IHG
What are the check-in and check-out times at Holiday Inn & Suites Fayetteville W-Fort Bragg Area?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast available at the hotel?
Yes, breakfast is available during your stay.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at the Holiday Inn Fayetteville?
No, pets including cats and dogs are not allowed at this hotel.
Does the hotel have facilities for guests with mobility needs?
Yes, the hotel is mobility accessible and has an elevator.
Are there fitness facilities available at the hotel?
Yes, there is a free fitness center with equipment including elliptical machines, free weights, and treadmills.
Is parking available for guests at the hotel?
Yes, free parking is available for guests.
Can guests use electric vehicle charging stations at the hotel?
Yes, there is an electric charging station available onsite.
What nearby dining options are available close to the hotel?
Nearby dining options include IHOP for breakfast and brunch, Marco's Pizza, Wingstop for chicken wings, El Cazador Gillis Hill for Mexican cuisine, and Caffe OPA for Mediterranean fare.
What nearby recreational activities or attractions can guests explore around the hotel?
Guests can visit the Airborne and Special Operations Museum, Veteran Park, Triangle Rock Club for rock climbing, ZipQuest Waterfall Treetop Adventure for zip lining, and Carter Blueberry Farm for a relaxing outing.