Holiday Inn Express & Suites Raleigh Durham Airport at Rtp by IHG

Reviews

• AH

  Allison Hunter

  Apr 12, 2026
  4.0
  This hotel is okay. Check in process was smooth sailing. The room was very muggy and outdated. There were not enough towels in th room, so once that was identified, I called the front desk, and they informed me that I had to come down and pickup the towels. Why are towels not brought to the room when requested? The concierge was nice and had them waiting for me when I came down and explained that he’s the only one there. The complimentary breakfast was really struggling. The juices were all out, no cinnamon rolls, the pancake maker wasn’t working, and multiple people were disappointed. For a one night stay, this works, but I would not recommend for longer than that. There are similar price points for better quality nearby.
• EW

  Ericka Wallace

  Mar 20, 2026
  5.0
  Checked in and Danielle was so warm and inviting! She had excellent customer service. The hotel is well kept. I did have some hair in the tub and I requested sanitizer spray and she provided t promptly even offered to come back up so I didn’t have to go back downstairs. I was going somewhere so I didn’t mind bringing it back. Whoever selected her did a great job! Keep up the excellent job! Based on this experience the next time I come back in town we will be staying here again.
• SW

  Skilyn W

  Feb 28, 2026
  3.0
  Rooms are always clean, breakfast is good, but 5 times my husband and I have stayed here and when we check in, we've asked for a 2pm late checkout. And 5 times, the next morning, housekeeping knocks on the door and asks if we have late checkout. And 5 times someone from the front desk either calls the room to verify late checkout or comes and actually knocks on the door to ask us face to face. And 5 times I've responded "yes, we asked last night for a late checkout." There's definitely some miscommunication issues from the night staff to the morning staff for this to have happened every time we've asked for a late checkout. I find myself dreading the next morning when I know we've asked the night before, waiting for the inevitable call or knock for someone to ask. We stay at this hotel quite often and this never used to happen until the last few months.
• CG

  chasity gauthier

  Feb 18, 2026
  5.0
  I needed a hotel close to my daughter and of course IHG was perfect again! I always get great service and clean rooms!
• KS

  Kristopher Simonian

  Feb 14, 2026
  4.0
  It was an ok place to stay. Room showed age. Breakfast was outstanding. People were very nice. A good staff. Location for me was just fine.

Frequently Asked Questions About Holiday Inn Express & Suites Raleigh Durham Airport at Rtp by IHG