Business Details
About
Hotel
You’ll find Millennium Hotel Durham minutes away from Duke University Hospital and Duke University – and an easy drive to charming downtown Durham, where you'll also discover gems such as Durham Bulls Stadium, Bennett Place, Carolina Theatre and Durham Performing Arts Centre. In addition to 316 suites and rooms, including many double queen rooms perfect for teams, our hotel has all the modern comforts you’d expect, such as the indoor pool, fitness centre and great on-site dining.
Location
Hours
Reviews
3.5
2,633 reviews
5 stars
959
4 stars
593
3 stars
330
2 stars
253
1 star
498
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, blood stains, and pest issues.
Customer Service
Customer service experiences varied widely, with some staff being praised for their kindness while others were reported as rude and unhelpful.
Misleading Fees
Guests frequently complained about unexpected charges, including resort fees and deposits that were not clearly communicated during booking.
Facility Condition
The hotel was described as outdated and in need of maintenance, with issues such as broken amenities and poor overall upkeep.
Location and Accessibility
The hotel's location near Duke Medical Center was appreciated, but the layout was often described as confusing.
- SJShuyi Jiang6 days ago5.0My stay here was a wonderful surprise! I have to give full marks. The location is unbeatable—it’s super close to Duke University, and the free shuttle bus makes commuting to campus incredibly convenient. It saved me so much time and hassle. The environment is also lovely; the rooms are cozy, clean, and the overall atmosphere is very comfortable. I especially want to praise Eda at the front desk. She has such a positive and welcoming attitude. She was efficient during check-in and very patient. When I realized I had left my luggage/item ("yila") behind, I contacted the hotel worried I might not get it back. However, Eda handled everything perfectly. She kept my item safe and intact, and I received it back completely. Additionally, their email communication was excellent—responses were always prompt and professional. I highly recommend this hotel to anyone visiting Duke. I will definitely choose to stay here again next time!
- TMTim Copeland (mtneer92)Jan 1, 20261.0Paid for hotel through Priceline. Was charged additional $100 by the hotel as a "refundable deposit", which I never got back. The hotel also charged me $23 for some type of tax... so, the total I paid for 1 night was close to $200. DO NOT STAY HERE!
- MBMelissa BrownDec 29, 20251.0I hated my stay at this hotel after paying for our reservation online they kept hitting my credit card took 300 dollars out of my account help it hostage. I was unable to use the pool and hot tub because everything broken and when you go to front desk they didn't even let you speak very rude and bad attitudes!!!!!
- CPCoach PoeDec 26, 20254.0My stay at the Hotel at this point has been fine, relaxing enough to meet my needs. Cleaning Staff no issues, they have been very consistent with scheduling and taking care of my needs. Front desk excellent service, especially with my moving schedule, business needs communication…. Overall my assessment of this Hotel has been excellent. This is obviously the feedback of my time being here for what 14 days.
- KMkenyatta millerDec 19, 20251.0I would not recommend this to any branch of the military service whatsoever or anybody and definitely not veterans. Me and my mom stay there Wednesday December 18th 2025. The young female that works the front desk she knows nothing about customer service she wasn't welcoming at all she told my mom that she didn't have any reservation and then proceeded to tell her that she doesn't have any reservations so my mom told her you need to call somebody after that was straightened out and my mom did have reservations she told my mom to sign for a room that she was not going to and then we had to correct that paperwork we also asked her about the coffee the coffee had not been made since that morning we also had to ask her where do we get ice my mom is an older lady she told her that she didn't want a room all the way down the hallway so that she didn't have to park so far from her room. The reception at the desk really doesn't listen at all I would recommend her class and customer service but I don't think it would do any good cuz she was just plainly rude
Frequently Asked Questions About Millennium Hotel Durham
What is the address of Millennium Hotel Durham?
The Millennium Hotel Durham is located at 2800 Campus Walk Avenue, Durham, NC 27705, USA.
What are the hotel’s operating hours?
The Millennium Hotel Durham is open 24 hours a day, 7 days a week.
How many rooms and suites does Millennium Hotel Durham offer?
The hotel offers 316 suites and rooms, including many double queen rooms ideal for teams.
What amenities are available at Millennium Hotel Durham?
Amenities include an indoor pool, fitness center, on-site dining, and modern comforts throughout the hotel.
Is Millennium Hotel Durham close to Duke University and Duke University Hospital?
Yes, it is located just minutes away from Duke University Hospital and Duke University.
What popular attractions are near Millennium Hotel Durham?
Nearby attractions include downtown Durham, Durham Bulls Stadium, Bennett Place, Carolina Theatre, and Durham Performing Arts Centre.
Are there any bars or restaurants close to the hotel?
Yes, the Varsity Lounge bar and Bel Gusto American restaurant are nearby for dining and nightlife options.
Can guests access health and medical services near the hotel?
Yes, nearby medical facilities include Ann Augustine, MD (sleep specialist) and Duke Sleep Disorders Center.
Is there dental care available near Millennium Hotel Durham?
Yes, Campus Walk Dental Care and LP Dental Group Dentistry are nearby for dental services including teeth whitening and cosmetic dentistry.
How can visitors combine their hotel stay with visiting local real estate professionals?
Numerous real estate agents and services such as JoEllen Mason BHHS YSU Realty, Dexter Smith Prudential York Simpson Underwood Realty, and Berkshire Hathaway HomeServices York Simpson Underwood Realty are nearby to assist guests interested in local property.