Business Details
About
Extended Stay HotelHomewood Suites
This Homewood Suites by Hilton Durham-Chapel Hill/I-40 hotel in Durham, North Carolina is an all-suite property located in the Durham Chapel Hill area. This lovely Homewood Suites hotel is the perfect place to call home. Our friendly staff and management team are eagerly waiting to offer you exceptional North Carolina service and atmosphere during all hours. Our complimentary Suite Start breakfast each morning will help your day get started. To help you relax in the evenings, the Homewood Suites Durham Chapel Hill hotel in Durham, North Carolina offers a complimentary Welcome Home Reception with a light dinner and beverages, including beer and wine. In addition to the staff, the suites themselves will make you feel right at home with each suite offering a full kitchen, separate living room and bedroom. The hotel also offers a fitness center and a beautiful outdoor pool and patio area with two grills. The Homewood Suites Durham Chapel Hill hotel in Durham North Carolina is only minutes away from the new ''Streets at Southpoint Mall'', UNC Chapel Hill and Duke University. From the Homewood Suites Durham Chapel Hill hotel...Welcome Home! Make Yourself At Home!
Location
Homewood Suites by Hilton Durham-Chapel Hill / I-40
3600 Mt. Moriah Road, Durham, NC
27707, United States
Hours
Reviews
4.2
615 reviews
5 stars
348
4 stars
153
3 stars
50
2 stars
23
1 star
41
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including reports of cockroaches, dirty carpets, and unsanitary conditions in rooms and common areas.
Staff Performance
While many guests praised the staff for their friendliness and helpfulness, there were also complaints about unprofessional behavior and lack of responsiveness.
Maintenance and Upkeep
Numerous guests noted that the hotel is outdated and in disrepair, with issues such as broken appliances, stained carpets, and general wear and tear.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others criticized the quality and cleanliness of the breakfast area.
Location and Safety
The hotel is conveniently located near restaurants and shopping, but some guests expressed concerns about safety in the surrounding area.
- WLWalt Lasley3 days ago1.0My group has been staying here for years during our reunion that takes place over a weekend in April. For reasons that can't be explained or make any sense, there are no weekends (arrive Friday, depart Sunday) available in April. For reasons they can't explain, there ARE weekends in other months including March and May. So this year we will stay nearby at Staybridge and hope that in future years the management can be more accommodating - were they made to wear 'dunce' hats when in grammar school as 2 nights are better than ZERO?
- KJKenneth JonesJan 2, 20261.0If I could this hotel zero stars, I would. We literally checked into room 129 and checked right out. Upon turning on the lights roaches were crawling on the wall and on the bathroom sink. There was also a loud noise coming from the ceiling. Homewood Suites is the only Hilton Brand that I have ever experienced roaches in. Once in GA now here in Chapel Hill. This area is very upscale and this was a horrid surprise. I will not make Homewood Suites a hotel choice going forward. The receptionist was nice. She tried to give us another room but roaches travel and that was not an option. Please make this right for future customers.
- CJChristie JohnsonDec 26, 20255.0The room was very nice, very clean. I want to say that Imani at the front desk was awesome! She made sure that my discounts were correct and she was extremely friendly and helpful. The location is very easy to get to. This was our second time and the first was great as well. We will be back!
- CWCaroline WagnerNov 29, 20251.0As a long-time Hilton customer, I am very disappointed in my stay here. The staff work hard, but the hotel is in disrepair. Moreover, our rooms were infested with cockroaches. We had to move to new rooms, but, even then, one room still had roaches. Throughout the hotel, furniture is nicked, broken, and dirty. Upholstery is stained and worn. Carpets are stained and dirty. I am sorry to say this is a hotel to avoid.
- DBDavid BryantNov 1, 20255.0Great rooms staff and location I highly recommend to family and friends.
Frequently Asked Questions About Homewood Suites by Hilton Durham-Chapel Hill / I-40
What types of suites and amenities does Homewood Suites by Hilton Durham-Chapel Hill / I-40 offer?
The hotel offers all-suite accommodations, each with a full kitchen, separate living room and bedroom, free Wi-Fi, and access to a fitness center and an outdoor pool with two grills.
Is breakfast included during my stay at Homewood Suites by Hilton Durham-Chapel Hill?
Yes, the hotel provides a complimentary Suite Start breakfast each morning.
Are pets allowed at Homewood Suites by Hilton Durham-Chapel Hill / I-40?
Yes, both cats and dogs are welcome at this pet-friendly hotel.
Does the hotel offer free parking and is it accessible?
Yes, free self-parking is available and accessible parking spots are provided.
What are the check-in and check-out times at Homewood Suites by Hilton Durham-Chapel Hill?
Check-in time is at 3:00 PM and check-out is at 12:00 PM.
Does Homewood Suites by Hilton Durham-Chapel Hill provide a shuttle service to the airport?
No, the hotel does not offer airport shuttle or airport transfer services.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and features accessible parking and elevators.
Are there any nearby restaurants where guests can dine around Homewood Suites Durham-Chapel Hill?
Yes, nearby restaurants include Kanki Japanese House of Steaks & Sushi, Bob Evans, Outback Steakhouse, Applebee's, Blaze Pizza, Sister Liu's Kitchen, and Pomegranate Kitchen, offering a variety of cuisines from sushi to American and Middle Eastern dishes.
What shopping options are available close to the hotel?
Nearby shopping includes The Home Depot for home improvement, Havertys furniture store, Habitat ReStore thrift store, and retail stores like Ashley Furniture and the AT&T Store.
Which nearby attractions or institutions might guests want to visit during their stay?
Guests can explore the Chapel Hill/Durham area, visit Duke University College of Medicine, or shop and relax at Streets at Southpoint Mall, just minutes from the hotel.