Home2 Suites by Hilton Durham University Medical Center

4.9
574 reviews

About

HotelExtended Stay Hotel
Our pet-friendly hotel is ideally located at the intersection of Highway I-85 & Cole Mill Rd. We’re just two miles from Duke University and Duke Medical Center, and six miles from North Carolina Central University. Downtown Durham attractions such as Durham Performing Arts Center (DPAC), Durham Bulls Athletic Park, restaurants, and bars are a short five-minute drive away. Enjoy free breakfast, WiFi, and a five-mile radius shuttle during your stay, as well as access to our fitness center, laundry facilities and indoor heated pool.

Location

Home2 Suites by Hilton Durham University Medical Center
1206 Cole Mill Road, Durham, NC
27705, United States

Hours

Reviews

4.9
574 reviews
5 stars
534
4 stars
29
3 stars
7
2 stars
3
1 star
1

What are people saying?

AI-generated from recent customer reviews

Staff Excellence

Numerous reviews praised the staff, particularly Terry, Priscilla, and Mimi, for their exceptional customer service and friendliness.

Cleanliness

Guests consistently noted that the hotel was clean and well-maintained, contributing to a pleasant stay.

Convenient Location

The hotel's proximity to Duke Hospital was highlighted as a significant advantage for guests visiting for medical appointments.

Breakfast Quality

Many customers enjoyed the breakfast offerings, describing them as varied and delicious.

Room Comfort

While some guests found the rooms small and firm, others appreciated the spaciousness and amenities provided.
  • MM
    Maggies Mom
    3 days ago
    5.0
    This is a nice hotel but the absolute BEST part is Priscilla at the front desk. We had a rough day and when I went to check in I was in tears and she made me laugh and was so beyond sweet. She made me feel like Hiltons #1 customer! Thank you Hilton (Hampton) for a nice room and for sharing the gift of Priscilla with us!
  • CW
    Chemely Walker
    4 days ago
    5.0
    What an amazing stay!!! Everything is set up for Christmas and the overall atmosphere is so fantastic. Priscilla was the absolute best host and really made us feel welcomed. Jonathan she is a true gem and made my stay that much better. We enjoy all of the staff truly. We've stayed here at least 4 times and will absolutely be back for all of our future stays!
  • PS
    Paulett Smith
    Nov 16, 2025
    5.0
    Great Hotel There were two people who are kind in assisted with my stay Davis and Priscilla. If you’re looking for a nice clean place inconvenient to a lot of restaurants in the facility this is the place. When I am in Durham, I will stay here. Thank you
  • SG
    Sly Guy
    Nov 11, 2025
    5.0
    Very clean and modern......nice breakfast and free parking. Staff very halpful everwhere. I normally dont leave feedback ihfo but i have to make an exception. Terry at the front desk was remarkable. Top Notch service, very helpful with any questions and thoroughly explained all amenities. Just do not see this type of service anymore...especially with a smile all the time. I have to tip my hat on this one. Thanks for a great stay
  • RT
    Regi Taylor
    Nov 10, 2025
    5.0
    This location was one of my best experiences in a hotel in a long time. The staff here completely exceeded my expectations, from the front desk check in, to the cleanliness and comfort of the room, the quality and attention of the breakfast staff, and ultimately to check out, the visit was outstanding. Priscilla and Briana checked often during the stay to be sure everything was acceptable. Congratulations to the General Manager for having a team of Rock Stars dedicated to delivering exceptional customer service. I highly recommend this business for your stay in the area!

Frequently Asked Questions About Home2 Suites by Hilton Durham University Medical Center

What are the check-in and check-out times at Home2 Suites by Hilton Durham University Medical Center?

Check-in time is 3:00 PM and check-out time is 12:00 PM at Home2 Suites by Hilton Durham University Medical Center.

Is Home2 Suites by Hilton Durham University Medical Center pet-friendly?

Yes, both cats and dogs are allowed, and pets are welcome at the hotel.