Holiday Inn Express Durham by IHG

Reviews

• MV

  Monica Vargas

  4 days ago
  5.0
  Las personas que trabajan hay son muy cordiales, la habitación que nos tocó estuvo limpia y muy confortable y hay variedad en el desayuno
• TD

  Tiara Davis

  Feb 12, 2026
  5.0
  Thank you for everything, had horrible experience going through third-party Expedia. This time around went directly through hotel and they didn’t disappoint. Everything was top-notch Vanessa at the check-in desk five star service.
• AA

  Austin Avocado

  Feb 2, 2026
  5.0
  This is a really great location, there’s a lot of restaurants nearby like kickback jacks, and grocery stores and it is very close to the job site where I am working last time. I had a room with my roommate. It was good and nice size room. The service was very good although we stayed for 13 days in total and the last two days I can tell that the room service people took a break one night because I’m sure they wanted to see how dirty we would get it but they took care of the room every day before that so I’m sure they just wanted to take a break before we actually left the day after, but they did a really great job and keep up the good work! The water fountain in the gym doesn’t work, which is very unfortunate but I think they’re having a lot of renovations done. At least they did have two gentlemen who were fixing up something with the ceiling and the lights in the buffet breakfast area, also the breakfast lady was very nice. Her name is Shirley and she did an excellent job every day and so did her friend from Washington state I couldn’t say more great things about them.! Also the one day my toilet got clogged the people who do maintenance did a very good job the very same day they had it fixed, so I was very thankful for that too!
• BB

  Brandy Baxter

  Jan 23, 2026
  1.0
  I don't normally leave reviews but I could not not leave one to warn others about this place. This entire stay (2 nights) has been the worst experience at ANY IHG hotel I've ever stayed at. 1st -The location is literally right off the exit off the interstate. You can hear most cars on the interstate from your room. 2nd- its EXTREMELY overpriced along with $50 incidental. .. also parking lot is so small. Here's the real problem.. nobody that works here except the lady who does breakfast is even remotely nice or happy to even be here. Check in here was pathetic really. They lock their doors at 7:00 p.m. for a reason! And I got here around 9pm. So for her to even let me in the door was a nightmare along with check-in. I'm sure she had her earbuds in her ear talking to somebody else while she was checking me in. I didn't catch her name cuz when I asked, she didn't hear me. They say they're pet friendly & they are. But just hope and pray that you don't have to take your dog outside to use the bathroom. Its a very small area that has grass where NOBODY has cleaned up behind their dog. There's also nowhere to put the bags If you pick up behind your dog, which I do. It is not a safe area whatsoever. And then lastly when doordash brought my food the lady who is here at night would not let the dasher in so he gave her my food and she sat it on the counter (didn't bother to let me know it was there!!) I guess she walked off because she wasnt there and never showed up when I went down to get my food. So she has no idea who even picked it up. Unfortunately I have to come back to this area for work but fortunately for me, I have choices where I can stay & I will never stay here again!
• TP

  Tracys Place

  Jan 9, 2026
  5.0
  It's nothing special really, it does have a nice pool that is great during the summer. Location for Durham is OK, there is a low income motel across the street, I wouldn't walk nowhere in Durham!

Frequently Asked Questions About Holiday Inn Express Durham by IHG