Business Details
About
HotelHilton
Located just two miles from Duke University and Duke University Hospital, the Hilton Durham near Duke University is the ideal home base for campus visits, medical appointments, and Blue Devil events. The hotel also offers convenient access to UNC Chapel Hill, NC State University, downtown Durham, and Research Triangle Park. Raleigh-Durham International Airport is 18 miles away.
Government guests will appreciate the proximity to Durham VA Medical Center 2 miles, US Army Research Office 12 miles, US Environmental Protection Agency 15 miles, and Butner Federal Correctional Complex 17 miles.
Amenities include complimentary wireless internet in all guest rooms and public areas, a free shuttle to Duke Hospital and nearby clinics, and on-site parking for a 5 dollar daily fee. Guests enjoy a 24-hour Hilton Fitness by Precor center, a seasonal outdoor pool, cloud printing, and workstations with power and USB ports. Bluestone Bar and Grille is open daily for breakfast, lunch, dinner, and room service. A 24-hour gift shop offers snacks, drinks, toiletries, and essentials.
The hotel features 196 guest rooms with 55 inch HDTVs, streaming options, dual-line phones with speakerphone and voicemail, and Hilton's Serenity Bed and Bath Collection.
With 12000 square feet of flexible event space and 3400 square feet of pre-function area, the hotel is ideal for meetings, reunions, and special events. Catering and audiovisual support are available.
Nearby attractions include Sarah P Duke Gardens, the Nasher Museum of Art, American Tobacco Campus, Durham Bulls Athletic Park, Brightleaf Square, the Durham Performing Arts Center, and Cameron Indoor Stadium. UNC Chapel Hill is 9 miles away. NC State and PNC Arena are 23 miles away.
Hilton. For the Stay.
Location
Hilton Durham near Duke University
3800 Hillsborough Road, Durham, NC
27705-2328, United States
Hours
Reviews
4.0
1,726 reviews
5 stars
868
4 stars
430
3 stars
166
2 stars
113
1 star
149
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Lynette and Sierra for their exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms, roaches, and maintenance issues, which detracted from the overall experience.
Amenities and Pricing
Guests expressed disappointment over the lack of complimentary breakfast and the high prices for breakfast and parking, which they felt were not justified.
Room Conditions
Feedback indicated that some rooms showed signs of age and wear, with issues like broken AC units and poor maintenance reported.
Mixed Experiences
While some guests had positive experiences, others reported significant issues, leading to a mixed overall impression of the hotel.
- RTRon TDec 26, 20253.0Modern building but rooms are very dated, with carpeting and forced air heating. Comfortable beds and great water pressure. But the heater was so loud, even ear plugs didn't help. And then charging $3 for a 16 oz bottle of water at a $150/night room is really price gouging.
- ATAra TadevosyanDec 24, 20251.0Door lock didn't work for original reservation, so they downgraded my room, told me will get money back for the cheaper room, the day of check out told me need a manager to help and not available, told me the same on the phone and manager will contact me, has been weeks with just being ignored.
- HFHardy FamilyDec 21, 20255.0Wow! Even though we checked in passed 10pm we were met with a warm smile and the kind of hospitality that leaves a lasting impression. The room was clean and happy day the A/C worked beautifully! Can't recommend enough!
- KJKermit JonesDec 19, 20254.0The Hilton near Duke University in Durham was a solid stay overall. The staff was very polite and genuinely helpful from check in through the rest of the visit, which always sets the tone in a good way. This would be a strong option for a conference or business stay given the layout and amenities. That said, the breakfast pricing is a little hard to swallow. At around $20, with the Diamond benefit covering only $15, once tax is added you are basically paying restaurant prices anyway. At that point, it is tempting to eat off property and get more variety for the money. The hotel itself is clearly showing some age, but it feels well maintained. When we had an issue with the AC, maintenance responded quickly and resolved it without any hassle. That goes a long way in my book. The gym was excellent and well equipped, which was a nice bonus. Overall, a comfortable and dependable Hilton with great staff, a strong gym, and good conference potential. Just be prepared for the breakfast math to feel a little off.
- BSBecky SDec 14, 20251.0We have been Diamond and Gold members for several years. While the staff was pleasant, their system didn't keep track of the $30/day stipend. The very nice lady at checkout had to manually add up the credits and unfortunately, we ended up being overcharged $1.63, even though we didn't go over the $30/day. Can I afford that? Of course. Should I have to check their accounting to make sure they don't overcharge me? No, never. They should have a system where the employees aren't manually doing that. Utterly ridiculous and leads to human error. The lobby was nice, but the rooms looked like the most recent renovation had been hurried. Where the carpet met the LVP, the carpet was torn, frayed, and looked super sloppy. The handle of the shower was falling off. The crown molding had gaps in between pieces and caulking that was literally hanging down. Just not what we've come to expect staying at Hiltons, especially with breakfast costing $21.45 per person. I would not stay here again.
Frequently Asked Questions About Hilton Durham near Duke University
What are the check-in and check-out times at Hilton Durham near Duke University?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
Does Hilton Durham near Duke University offer free Wi-Fi?
Yes, complimentary Wi-Fi is available in all guest rooms and public areas.
Is Hilton Durham near Duke University pet-friendly?
Yes, both cats and dogs are allowed at the hotel.
Are there any fitness facilities available at the hotel?
Yes, the hotel offers a free Hilton Fitness by Precor center for guests.
Does the hotel provide parking and is it free?
Yes, self-parking is available for free at the hotel.
What dining options are available at Hilton Durham near Duke University?
The hotel has three restaurants, including the Bluestone Bar and Grille that serves breakfast, lunch, dinner, and room service.
Is Hilton Durham near Duke University accessible for guests with mobility needs?
Yes, the hotel is mobility accessible, with accessible parking and an elevator available.
What nearby places of interest can guests visit near the hotel?
Guests can visit Duke University, Sarah P Duke Gardens, the Durham Bulls Athletic Park, and the Durham Performing Arts Center, all of which are conveniently close.
How can guests easily travel between the hotel and Duke University Hospital?
The hotel offers a free shuttle service to Duke University Hospital and nearby clinics, making transit convenient for guests.
Are there any nearby restaurants or lounges close to Hilton Durham near Duke University?
Yes, Bluestone Grille is a nearby restaurant and bar where guests can enjoy barbecue and drinks.