Certified by DoubleTree Suites by Hilton Hotel Raleigh - Durham • Mar 01, 2026
HotelDoubleTree
Welcome to DoubleTree Guest Suites Raleigh/Durham hotel, an all-suite, full-service hotel that offers value and comfort in a great location. Situated lakeside by the famed Research Triangle Park (RTP), our hotel is only ten minutes from Raleigh-Durham International Airport (RDU). With a mini-resort atmosphere, DoubleTree provides accommodations for both the leisure and corporate traveler with an array of services and amenities.
Features Include: Business center with complimentary services, exercise room, flexible meeting space for two to 130 attendees, scenic lakeview terrace for wedding ceremonies and receptions, team building exercises, company picnics and themed banquets, complimentary transportation to the airport, businesses, restaurants and shopping, Extensive recreational facilities include indoor/outdoor swimming pools, a lake with paddleboats, sand volleyball, basketball, fitness center, walking trails, and bicycle paths.
Location
Certified by DoubleTree Suites by Hilton Hotel Raleigh - Durham • Mar 01, 2026
DoubleTree Suites by Hilton Hotel Raleigh - Durham
Certified by DoubleTree Suites by Hilton Hotel Raleigh - Durham • Mar 01, 2026
Reviews
4.3
1,701 reviews
5 stars
928
4 stars
424
3 stars
137
2 stars
47
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the friendly and accommodating staff, particularly highlighting individuals like James and Doc for their exceptional service.
Room Quality
While some guests appreciated the spacious and clean rooms, others noted issues with outdated decor and maintenance concerns.
Amenities
The hotel offers a variety of amenities, including a pool and restaurant, but some guests found the restaurant service slow and the food overpriced.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including reports of vomit in hallways and insects in rooms.
Location
The hotel is well-located near a lake and walking trails, but some guests expressed concerns about safety and the need for a car to access nearby attractions.
AR
Anthony Rei
3 days ago
3.0
Another Hilton property in disrepair.
Fridge froze my food, the AC unit cycle valve clacked so loud it was like a ruler on a desk slap all night, Hallway carpet filthy and a tripping hazard throughout, cookie was burned and a brick and the wifi. Ugh. The wifi. Speed test was 5mb/sec. If you want to get anything done, this wifi is not for you. Nothing significant within walking distance so need a vehicle. The water was Hot! And room was clean and people were nice. I just left disappointed was all
MH
Michelle Hemphill
5 days ago
5.0
Spacious rooms! Thank you for including microwave and fridge. Cookie was delicious. This was a rainy day! The restaurant was convenient. The menu had several meal options. I devoured my Shrimp and Grits, well seasoned and better than most. The group enjoyed their food as well.
KB
Kierra Booker
Feb 22, 2026
1.0
I will not be staying at the double tree again. We booked the room for one night as we were just passing through and needed a place to sleep and get ready for the next day. We woke up around 3 to it being unbearably hot and stuffy, only to find that the power was out. We waited until 7 when it was supposed to turn back on but it didn’t, so we tried to push through and get dressed in the dark, only to find that there’s also no hot water. Upon calling the corporate office I was told that the hotel would only turn on the backup generator in the event of an emergency and that it didn’t matter if people had paid money to stay here. With all of that being said, we left very upset. Upon exiting our room there was a trail of vomit in the hallway that no one was even attempting to clean up. I 10 out of 10 do not recommend.
EB
Ellena Brown
Feb 12, 2026
5.0
Editing and updating my review. That was literally the QUICKEST response I’ve had from an establishment. And I don’t mean ok Google reviews, I’m talking real time action. By the time I walked downstairs to check for another room; they had already heard my issue and the manager was working on finding me a room. I returned a few hours later to see I had a new room assigned and it was what I needed. Thank you to Doc and the gentleman I met before I left (I am so sorry I didn’t catch his name) yall really turned my experience around. I was going to hate giving up a double tree, but that response and kindness changed my minds. Thank you so much!
LR
Libby Rens
Feb 11, 2026
3.0
-Scented sheets and towels off putting.
-A lot of light seeping in from the hallway - needed to block with couch cushions.
-Blinds/curtains don't close entirely - also blocked with couch cushions.
-Cold in room, heat took hours to kick in.
Used to be my go-to but will not stay here again.
Frequently Asked Questions About DoubleTree Suites by Hilton Hotel Raleigh - Durham
What types of rooms and accommodations does DoubleTree Suites by Hilton Hotel Raleigh - Durham offer?
DoubleTree Suites by Hilton offers all-suite accommodations designed for both leisure and corporate travelers, featuring comfortable living spaces and scenic lake views.
What are the check-in and check-out times at DoubleTree Suites by Hilton Hotel Raleigh - Durham?
Check-in is at 4:00 PM and check-out is at 11:00 AM.
Does the hotel provide any accessibility features?
Yes, the hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.
Are pets allowed at DoubleTree Suites by Hilton Hotel Raleigh - Durham?
No, pets including cats and dogs are not allowed at this hotel.
What dining options are available on the hotel premises?
The hotel has four restaurants, offers breakfast, a bar, and room service to provide a variety of dining options for guests.
Is parking available at the hotel?
Yes, self-parking is available for free near the hotel.
What recreational facilities are offered by the hotel?
The hotel features both indoor and outdoor pools, a fitness center available for free, kid-friendly activities, a sauna, walking trails, and bicycle paths with rentals available.
Does the hotel provide transportation services?
Yes, the hotel offers a local shuttle service and complimentary transportation to Raleigh-Durham International Airport, businesses, restaurants, and shopping areas nearby.
How can guests enjoy nearby dining and entertainment options?
Guests can visit Piney Point Grill and Seafood Bar, a nearby restaurant offering American and seafood dishes, and Insomniac Games, which is associated with arts, entertainment, shopping, and cinema options.
Are there educational or professional services close to the hotel for business travelers?
Yes, nearby professional and educational services include Parexel International for medical research, Pearson Professional Centers for educational services, and Cerner Clairvia for software development and IT services.
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