Business Details
About
HotelWedding VenueConference Center
Candlewood Suites Durham-RTP located near Raleigh Durham International Airport (RDU) and I-40, is an optimal place for guests looking for a comfortable home away from home. Each apartment-style suite offers a full kitchen, free wired high-speed internet and Wi-Fi, cozy bedding, and plenty of space to stretch out and stay a while.
Stay entertained at nearby popular attractions including Raleigh Durham Airport, Research Triangle Park, Duke University, UNC, North Carolina State University, and North Carolina Museum of Life and Science.
Amenities at Candlewood Suites Durham-Rtp include a nicely equipped fitness center, laundry facilities, and a space to grill at the gazebo outdoors for a feel of home. Grab a snack any time of day at the Candlewood Cupboard, featuring meals, quick bites, and drinks. Should you need something extra, the Lending Locker is for borrowing anything you may need to make your stay more comfortable; from slow cookers to board games to umbrellas. The hotel is pet-friendly and has a dedicated outdoor space just for your furry friends.
When you stay at Candlewood Suites Durham-RTP, you’ll be right at home, whether you stay a night, a week, or longer.
Location
Candlewood Suites Durham-Rtp by IHG
1818 East NC Hwy 54, Durham, NC
27713, United States
Hours
Reviews
3.4
547 reviews
5 stars
194
4 stars
131
3 stars
61
2 stars
40
1 star
121
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, cockroaches, and unpleasant odors.
Staff Performance
While some guests praised friendly staff, many reported rude or unhelpful service, particularly from management.
Safety Concerns
Several customers expressed concerns about safety, citing incidents of vehicle break-ins and a lack of security measures.
Maintenance Problems
Guests frequently mentioned maintenance issues, such as broken appliances, poor water pressure, and outdated facilities.
Reservation Problems
Multiple reviews noted issues with reservations being canceled or overbooked, leading to significant inconvenience for guests.
- JRJudith RhiceNov 16, 20255.0They were just Great, Professional, Accommodating and the rooms and hotel were very clean.
- THThomas HelmickNov 15, 20255.0The 1 bed room and living room was amazing. Clean and comfortable had everything we could need for a weekly stay. Had to travel a little ways for work but lots of food options around.
- GPGary PetersOct 24, 20255.0Great location to move in and around Durham. Clean rooms. Mia is fantastic at the check in counter. Would recommend.
- JFJohn FraserOct 2, 20253.0Older hotel building but it appears to be recently renovated. Friendly staff and quick check-in.
- KMKelly MacdonellSep 28, 20255.0I recently stayed here while in town for work. I originally chose it because of the price but was pleasantly surprised. This place isn't fancy, but the room was clean, the bed was comfortable, it was quiet, and the shower had fantastic water pressure. I overnight in Raleigh every few months and will be staying here again for sure.
Frequently Asked Questions About Candlewood Suites Durham-Rtp by IHG
What are the check-in and check-out times at Candlewood Suites Durham-Rtp by IHG?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is Candlewood Suites Durham-Rtp pet-friendly?
Yes, both cats and dogs are allowed at the hotel, and there is a dedicated outdoor space for pets.
Does the hotel offer any fitness facilities?
Yes, the hotel has a fitness center with equipment including elliptical machines, free weights, and treadmills, available for free to guests.
Are there enhanced cleaning and safety measures in place at Candlewood Suites Durham-Rtp?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in guest rooms and common areas, removes high-touch items, offers sanitizer, and staff are trained in cleaning and hand washing. Contactless check-in and checkout are also available.
Is parking available and accessible at Candlewood Suites Durham-Rtp?
Yes, free accessible parking is available at the hotel.
What amenities and services does Candlewood Suites Durham-Rtp provide for long stays?
Each suite features a full kitchen, free wired high-speed internet and Wi-Fi, laundry facilities, a fitness center, a gazebo with a grill, the Candlewood Cupboard for snacks, and a Lending Locker to borrow items like slow cookers and board games.
Is the hotel suitable for families with children?
Yes, the hotel is kid-friendly and kids stay free up to age 19.
How can guests book a room or find exclusive hotel offers?
Guests can book rooms and find exclusive offers online at the hotel's website or via the IHG Hotels app, available on both Apple and Android devices.
What nearby attractions can guests visit when staying at Candlewood Suites Durham-Rtp?
Guests can easily visit Raleigh Durham International Airport, Research Triangle Park, Duke University, UNC, North Carolina State University, and the North Carolina Museum of Life and Science.
Are there nearby places for entertainment or relaxation near Candlewood Suites Durham-Rtp?
Yes, guests can explore nearby venues like Bull City Homebrew for hobby shopping, Exquisite Health & Beauty Wellness Spa for relaxation, and A.I. Event Center for events and concerts.