Service Issues
Many customers reported poor service, including unhelpful staff, long wait times, and issues with reservations.
Cleanliness Concerns
Numerous reviews highlighted cleanliness problems, including dirty rooms, spider webs, and pest issues.
High Prices
Guests frequently mentioned that the resort's prices were not justified by the quality of the accommodations and service.
Mixed Experiences
While some guests enjoyed their stay and praised the location and staff, many others expressed disappointment with their overall experience.
Renovation Needs
Several reviews noted that the resort appears outdated and in need of maintenance and renovations.