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Best Western Butner Creedmoor Inn

3.8
(297 reviews)

Business Details

2578 W LYON STATION RD, Creedmoor, NC
27522, United States
(919) 575-5942
http://bestwestern.com

About

HotelBest Western
Located in Creedmoor,NC, the Best Western Butner Creedmoor Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Butner Creedmoor Inn
2578 W LYON STATION RD, Creedmoor, NC
27522, United States

Hours

Reviews

3.8
297 reviews
5 stars
136
4 stars
59
3 stars
39
2 stars
22
1 star
41

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted cleanliness problems, including dirty rooms, unmade beds, and unsanitary conditions in bathrooms.

Management Concerns

Customers frequently reported rude and unprofessional behavior from management, including mishandling of complaints and accusations against guests.

Comfort and Amenities

Guests consistently mentioned uncomfortable beds and inadequate breakfast options, with some noting issues with room amenities like air conditioning and TV functionality.

Positive Staff Interactions

Despite the negative experiences, several reviews praised the friendliness and helpfulness of the staff, indicating some positive customer service experiences.

Value for Money

Many customers felt the hotel was overpriced for the quality of accommodations and services provided.
  • AM
    Amanda M
    Jan 16, 2026
    3.0
    The hotel was satisfactory overall. The room appeared clean, with the exception of the bathtub jets and the showerhead. There was a noticeable abundance of security cameras throughout the property. The beds did not have mattress protectors; however, there were no signs of bedbugs, which was reassuring. The room’s heating system functioned very well. The location was very convenient for the purpose of my visit to the area.
  • MM
    Marty Mason
    Sep 29, 2025
    1.0
    This hotel was definitely not up to Best Western standards. I am sure Sam S. the GM will respond to this review…I can’t wait! I plan on speaking to the Regional Management of Best Western as well. My wife and I were traveling with our small camper from Atlanta and it was late and we just wanted a place to lay our head and take a shower in the morning. We checked in at 9:30 PM and were given Room 213…when we got to the room the door was slightly open…I knocked, and opened the door. The bed was unmade, lights on and there were towels on the sink…obviously someone was staying in this room or it was never cleaned. I went down to the desk and was then given Room 207. The room across the hall was blaring their TV, the front desk attendant who walked us to our room said he would call them and ask them to turn their TV down. We went into Room 207 and it was dirty! There was trash in the bathroom trash can, left from the previous guest, there was dirt and plastic wrappers on the floor and hair in the bathtub, sink and on the sink counter. All we wanted to do was sleep and take a hot shower. We asked for some sort of compensation/discount and the morning front desk attendant said - “No, we don’t do that, we offer you another room” I said - What’s the point, we have already been through two dirty rooms. BUYER BEWARE - DO NOT stay at this Best Western…not worth the $132.
  • BN
    Brian Newell
    Feb 14, 2020
    3.0
    They really need to extend their breakfast hours. Hardly anyone stays here. I'm not sure if it is due to the price and the limited breakfast hours or not. It is safer than the option across the street and the staff is super nice.
  • LB
    LaMel Brown
    Sep 18, 2017
    1.0
    Fell in tub. This in not a true best western room smells like smoke

Frequently Asked Questions About Best Western Butner Creedmoor Inn

Does Best Western Butner Creedmoor Inn offer free breakfast to guests?

Yes, the hotel provides free breakfast to all guests.

Is there a fitness center available at Best Western Butner Creedmoor Inn?

Yes, a fitness center is available for guest use at the hotel.

Brand Certified Facts from Best Western Butner Creedmoor Inn

This information is certified by Best Western Butner Creedmoor Inn and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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