Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of individuals who provided exceptional service.
Breakfast Quality
Guests frequently enjoyed the breakfast offerings, describing them as good with a variety of options.
Room Issues
Some reviews highlighted issues with room conditions, including odors, cleanliness concerns, and maintenance problems.
Location
The hotel is conveniently located near restaurants and shopping, which was appreciated by many guests.
AM
Araya morreira
Dec 11, 2025
5.0
Rooms smell good workers nice and hot the best water taste like heaven
DC
D C
Nov 9, 2025
5.0
Everyone worked at front desk was super nice
SW
Sera Watthanasintham
Nov 1, 2025
5.0
During my recent business trip, I experienced a situation that made me feel uneasy about my room. When I brought it to the front desk’s attention, Coleman immediately took my concern seriously and went above and beyond to ensure I felt safe and comfortable.
His calm, respectful, and proactive approach truly stood out. It’s rare to encounter someone who genuinely listens and takes action with such integrity and care. I’m so grateful for how he handled the situation — Coleman is an excellent example of true hospitality.
KC
Kenneth clarke
Oct 10, 2025
5.0
Wonderful hotel and suites and the staff was great service and wonderful workers
BW
Becky Winegar
Sep 27, 2025
3.0
Just a bit in the old side - chipped paint in bathroom, etc. Breakfast was good, nothing fancy.
Frequently Asked Questions About Holiday Inn Express & Suites Conover (Hickory Area) by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Conover?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM at Holiday Inn Express & Suites Conover.
Does the hotel offer free breakfast?
Yes, Holiday Inn Express & Suites Conover provides a free buffet breakfast for guests.
Is parking available and accessible at the hotel?
Yes, free accessible parking is available for guests at the hotel.
Are pets allowed at Holiday Inn Express & Suites Conover?
No, pets including cats and dogs are not allowed at the hotel.
Does the hotel have fitness facilities?
Yes, there is a free fitness center available including elliptical machines and treadmills.
Is contactless check-in or checkout available?
Yes, Holiday Inn Express & Suites Conover offers contactless check-in and checkout for guest convenience and safety.
Does the hotel provide free Wi-Fi in public areas?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are there enhanced cleaning and sanitation measures at the hotel?
Yes, the hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, and provides hand sanitizer to guests.
What nearby dining options are available to guests?
Guests can enjoy nearby dining at The Untouchables for chicken wings and pizza, Sweet Taters for southern food, and Cerro Grande for Mexican cuisine with a salad bar.
Where can guests find convenient gas stations close to the hotel?
Nearby gas stations include Kangaroo Express, Circle K, Shell, and Food Mart offering fuel and convenience store services for travelers.