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Location
Holiday Inn Express & Suites Conover (Hickory Area) by IHG
104 10th Street, NW, Conover, NC
28613, United States
Hours
Reviews
4.4
469 reviews
5 stars
291
4 stars
115
3 stars
28
2 stars
9
1 star
26
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received mixed reviews; while some guests highlighted friendly and helpful service, others reported poor customer service experiences.
Breakfast Quality
The breakfast was frequently mentioned positively, with many guests enjoying the variety and quality of food offered.
Room Issues
Several reviews pointed out issues with room conditions, including cleanliness problems, noise from beds, and maintenance issues like clogged drains.
Location
Guests appreciated the hotel's convenient location, with easy access to nearby restaurants and shopping.
- DCD CNov 9, 20255.0Everyone worked at front desk was super nice
- SWSera WatthanasinthamNov 1, 20255.0During my recent business trip, I experienced a situation that made me feel uneasy about my room. When I brought it to the front desk’s attention, Coleman immediately took my concern seriously and went above and beyond to ensure I felt safe and comfortable. His calm, respectful, and proactive approach truly stood out. It’s rare to encounter someone who genuinely listens and takes action with such integrity and care. I’m so grateful for how he handled the situation — Coleman is an excellent example of true hospitality.
- KCKenneth clarkeOct 10, 20255.0Wonderful hotel and suites and the staff was great service and wonderful workers
- BWBecky WinegarSep 27, 20253.0Just a bit in the old side - chipped paint in bathroom, etc. Breakfast was good, nothing fancy.
- WVWayne VanSchoickSep 10, 20255.0We enjoyed our stay and friendly staff
Frequently Asked Questions About Holiday Inn Express & Suites Conover (Hickory Area) by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Conover?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM at Holiday Inn Express & Suites Conover.
Does the hotel offer free breakfast?
Yes, Holiday Inn Express & Suites Conover provides a free buffet breakfast for guests.
Is parking available and accessible at the hotel?
Yes, free accessible parking is available for guests at the hotel.
Are pets allowed at Holiday Inn Express & Suites Conover?
No, pets including cats and dogs are not allowed at the hotel.
Does the hotel have fitness facilities?
Yes, there is a free fitness center available including elliptical machines and treadmills.
Is contactless check-in or checkout available?
Yes, Holiday Inn Express & Suites Conover offers contactless check-in and checkout for guest convenience and safety.
Does the hotel provide free Wi-Fi in public areas?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are there enhanced cleaning and sanitation measures at the hotel?
Yes, the hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, and provides hand sanitizer to guests.
What nearby dining options are available to guests?
Guests can enjoy nearby dining at The Untouchables for chicken wings and pizza, Sweet Taters for southern food, and Cerro Grande for Mexican cuisine with a salad bar.
Where can guests find convenient gas stations close to the hotel?
Nearby gas stations include Kangaroo Express, Circle K, Shell, and Food Mart offering fuel and convenience store services for travelers.