Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the 1st Holiday Inn Express & Suites in the heart of Charlotte's eclectic and historic South End area.
The Holiday Inn Express & Suites Charlotte- South End offers a terrific location that is seven miles from Charlotte Douglas International Airport (CLT) and puts you within walking distance to many South End's local business, dining, shopping, galleries, and breweries.
A short five-minute walk to the light rail station will lead you to all the uptown attractions such as: Bank of America Stadium, home of the NFL Carolina Panthers, NASCAR Hall of Fame, Spectrum Center, Discovery Place, Mint Museum & Charlotte Convention Center and companies such as: Dimensional Fund Advisors, BB&T, Duke Energy, & Wells Fargo Headquarters and many more are conveniently located by our hotel.
Our hotel offers spacious guest suites, some with balconies and others with city or park views, complimentary Wi-Fi throughout the hotel, 24-hour business and fitness center, 1,450 sq ft of meeting space and a board room with 350 sq ft for all your meeting needs. Join us each morning for our complimentary Express Start Breakfast Bar and be your READIEST!
We are highly dedicated to our guests and meeting their needs. Whether you're traveling for business or leisure come let us show you why Holiday Inn Express & Suites Charlotte - South End is the perfect fit for you.
Location
Holiday Inn Express & Suites Charlotte - South End by IHG
1617 South Tryon Street, Charlotte, NC
28203, United States
Hours
Reviews
4.3
349 reviews
5 stars
245
4 stars
43
3 stars
16
2 stars
14
1 star
31
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location, with many restaurants and attractions within walking distance.
Cleanliness
While many guests found the hotel clean and well-maintained, some reported issues with room cleanliness and odors.
Staff Service
Staff service received mixed reviews; some guests highlighted friendly and helpful staff, while others experienced poor customer service.
Parking Issues
Parking was frequently mentioned as a problem, with complaints about limited spaces and additional fees.
Breakfast Quality
The breakfast offerings were noted as varied and generally good, although some guests found it lacking in options.
- KKKyle K2 days ago1.0I go to Carolina Panthers games usually once a year and have never had a bad experience until this hotel. The parking situation was horrendous, it's tiny and said it was at full capacity then entire stay so we were never able to park at the hotel. The room also was not cleaned properly at all there was someone's snack trash on the floor right next to the bed. The AC barely worked in both my dad's room and mine, the microwave didn't work and the fridge didn't work in my dad's room. 2 seperate rooms side by side (211,213) and almost every aspect of each room was poor. Would never go here again
- CMChris M.CJan 2, 20263.0Best location if you love South End
- SBSheri BakerDec 27, 20254.0Really nice lobby, balcony seating and adequate fitness centre. Hotel is really clean and staff friendly. 24hr fresh brewed coffee machine and market with snacks and supplies. On site security
- MHMichelle HarrisDec 14, 20255.0The rooms were very spacious and clean. The location was great walking distance to restaurants, minutes away from the airport.
- MMMarkDec 9, 20254.0Nice overall, very professional and courteous service, except breakfast staff, which overall can use some upgrades. Location very nice, perfect for us. Parking was not too expensive. They use an outside vendor with smooth transaction.
Frequently Asked Questions About Holiday Inn Express & Suites Charlotte - South End by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Charlotte - South End?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does the hotel offer free breakfast to guests?
Yes, complimentary buffet breakfast is available for free at this hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and also offers accessible parking and elevator access.
Are pets allowed at Holiday Inn Express & Suites Charlotte - South End?
No, pets including cats and dogs are not allowed at the hotel.
Does the hotel provide amenities such as business center and fitness center?
Yes, the hotel features a 24-hour business center and a fitness center with free weights and treadmill.
What COVID-19 cleaning and safety measures are in place at the hotel?
Enhanced cleaning is performed with commercial-grade disinfectants, sanitizer is available, high-touch items are removed, and employees are trained in cleaning and hand washing. Contactless check-in and check-out are also offered.
Is there Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas and throughout the hotel.
Are kids allowed to stay at the hotel and are there any special provisions?
Yes, the hotel is kid-friendly and kids up to age 19 stay free when sharing a room.
What nearby public transit options can guests use to travel to city attractions?
Guests can walk about five minutes to the light rail station in South End, providing easy access to uptown Charlotte attractions like Bank of America Stadium, NASCAR Hall of Fame, and Spectrum Center.
What local dining and shopping options are near the hotel?
Nearby places include Tutti Gelato (ice cream and coffee shop), Leroy Fox (American and Southern restaurant), Southend Exchange (thrift and discount store), and 704 Shop (women's clothing store), offering guests a variety of dining and shopping experiences within walking distance.