Holiday Inn Express & Suites Charlotte NE - University Area by IHG
4.2677 reviews
Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Conveniently located near shopping and restaurants, Holiday Inn Express & Suites Charlotte NE – University Area blends comfort with our prime location and friendly service to provide a memorable, home-away-from-home stay.
Less than two miles from the University of North Carolina at Charlotte, we are the ideal choice for visiting families and prospective students. Enjoy easy access to corporate hubs and local attractions like Bank of America Stadium, the Billy Graham Library, Discovery Place Science, and the Charlotte Convention Center.
Start your day with our complimentary Express Start® Breakfast buffet, stay energized in our 24-hour Fitness Center, and unwind with a swim in our heated indoor pool. Stay connected with free high-speed Wi-Fi and enjoy the ease of free on-site parking. After a long day, unwind with a restful night’s sleep in our clean, quiet guest rooms with plush bedding and thoughtful essentials. Our modern hotel offers everything you need for a comfortable and enjoyable stay in Charlotte, NC.
Location
Holiday Inn Express & Suites Charlotte NE - University Area by IHG
6020 University Pointe Boulevard, Charlotte, NC
28262, United States
Hours
Reviews
4.2
677 reviews
5 stars
428
4 stars
127
3 stars
34
2 stars
21
1 star
67
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and common areas, although some reported issues with specific rooms needing better cleaning.
Customer Service
Staff members received positive feedback for being friendly and accommodating, though there were instances of poor service reported.
Safety Concerns
Several reviews highlighted safety issues, particularly regarding vehicle break-ins in the parking lot.
Breakfast Quality
The breakfast offerings received mixed reviews, with some praising the variety and quality while others found it lacking.
Maintenance Issues
Multiple guests reported maintenance problems, including issues with plumbing, heating, and room conditions.
- KWKatherine WhiteDec 24, 20255.0Be aware - truck broken into (parked near entrance and decent lighting) early AM of 12/23. Several other trucks hit in the same parking lot. Still keeping it at 5 stars because hotel customer service and cleanliness was on point.
- RWRobert WyattDec 17, 20253.0Slow draining sink in bathroom, multiple outlets not working, and fire alarm went off for no reason in the middle of the night. Not a great experience. Staff was friendly though, which got you to 3 stars...
- NHnathan hensonDec 10, 20255.0Literally one of the places in charlotte to stay. The rooms are very clean and spacious. The staff are very welcoming and friendly. I’ve been up here multiple times for work. The breakfast is also pretty good compared to surrounding hotels which starts at 6:30. I’m very happy to be back here and will continue to always be Holiday Inn customer. Also, it is fairly close to a Walmart and a gas station if you need to pick up anything or fill up your tank while also being very close to I-85. Again, the staff are very pleasant so if you’re looking for a quality stay and quality service then you should stay here.
- DJDra'Quan JonesDec 10, 20251.0Worst hotel ever never again will i stay here poor customer service and several people items were stolen and the workers just laughed in our face saying we were lying. I would not recommend this hotel at all not to mention the breakfast was horrible.
- TRTracy RobinsonNov 29, 20255.0We had our family Thanksgiving here. It's clean and very spacious. We have a very large family. We use this facility for just about everything!
Frequently Asked Questions About Holiday Inn Express & Suites Charlotte NE - University Area by IHG
What time is check-in and check-out?
Check-in is at 3:00 PM, and check-out is at 11:00 AM. If you need an early check-in or late check-out, please contact our front desk, and we’ll do our best to accommodate your request based on availability.
Is breakfast included in my stay?
Yes, we offer a complimentary hot breakfast every morning for our guests. Enjoy a variety of options, including eggs, bacon, fresh fruit, pastries, and more, from 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends.
Do you have parking available?
Yes, we provide complimentary onsite parking for our guests. You’ll have easy access to your vehicle throughout your stay, with no extra fees or hassle.
Does Holiday Inn Express & Suites Charlotte NE – University Area feature a Fitness Center?
Yes, Holiday Inn Express & Suites Charlotte NE – University Area offers 24-hour access to our fully equipped Fitness Center.
Is the hotel pet-friendly?
Unfortunately, we do not allow pets at our property, with the exception of service animals. We apologize for any inconvenience and recommend nearby pet boarding facilities if needed.
Does Holiday Inn Express & Suites Charlotte NE – University Area offer laundry service?
Yes, Holiday Inn Express & Suites Charlotte NE – University Area offers access to self-service laundry facilities.
Does Holiday Inn Express & Suites Charlotte NE – University Area offer EV chargers?
No, Holiday Inn Express & Suites Charlotte NE – University Area does not offer access to EV charging stations.
Are the rooms and bathrooms at Holiday Inn Express & Suites Charlotte NE – University Area ADA-compliant?
Yes, Holiday Inn Express & Suites Charlotte NE – University Area offers guest rooms and bathrooms equipped with ADA-compliant accommodations.
Which airport is closest to Holiday Inn Express & Suites Charlotte NE – University Area?
Holiday Inn Express & Suites Charlotte NE – University Area offers proximity to Charlotte Douglas International Airport (CLT).
What time can I check in and check out at the hotel?
Check-in is at 3:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
Is breakfast included in the stay at Holiday Inn Express & Suites Charlotte NE – University Area?
Yes, a complimentary Express Start® Breakfast buffet is available every morning for guests.
Does the hotel provide free parking?
Yes, the hotel offers free on-site parking for guests with accessible parking available.
Are pets allowed at the hotel?
Pets are not allowed at the hotel, except for service animals.
What fitness and recreational amenities are available at the hotel?
Guests can enjoy a 24-hour fitness center with elliptical machines and free weights, as well as an indoor heated pool and a hot tub.
Does the hotel offer enhanced cleaning and safety measures?
Yes, the hotel uses commercial-grade disinfectants, has enhanced cleaning in guest rooms and common areas, provides sanitizer, and employees wear protective equipment with proper training.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, ADA-compliant guest rooms and bathrooms, and has elevators to assist guests.
What nearby shopping options are available around the hotel?
Guests can visit nearby shopping destinations like Marshalls, Old Navy, Shoe Carnival, and the Belgate Shopping Center for a variety of clothing and retail stores.
Are there beauty and wellness services near the hotel?
Yes, nearby options include Ulta Beauty for cosmetics and hair supplies, Ava Nails Spa for nail and beauty services, and Benefit Cosmetics BrowBar.
How can proximity to Charlotte Douglas International Airport benefit travelers staying at the hotel?
The hotel offers convenient access to Charlotte Douglas International Airport (CLT), making travel to and from the airport easy for guests.