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The Holiday Inn Express & Suites Charlotte – Ballantyne welcomes you to our hotel conveniently located off I-485, minutes from Ballantyne Corporate Park, 20 minutes from Uptown Charlotte, and 20 miles from Charlotte Douglas International Airport. Situated across from the Novant Health Ballantyne Medical Center, we are also near companies such as Continental Tire, Dentsply Sirona, Red Ventures, Komet USA and more. We are near new projects CrossRidge Development, Lowes Foods and Costco. We offer corporate and construction crew rates; please call 704-541-9004 or email nharris@stepstonehospitality.com.
Start your day with our complimentary hot breakfast. Maintain your fitness routine in our 24-hour fitness center. Stay connected at our community table with wireless charging. Enjoy fast access to I-485, with attractions like Carowinds amusement park and SouthPark Mall nearby. We are 1 mile from the Golf Club at Ballantyne, 7 miles from Quail Hollow Golf Club (host of the 2025 PGA Championship), and 14 miles from the Sportsplex at Matthews. Spend time by our outdoor pool or visit the Ballantyne Bowl and The Amp. After a full day, unwind in your beautifully appointed room, with premium bath amenities and signature Simply Smart Bedding for a restful night.
Need more space? Our suites come have sofa beds. We are a pet-friendly hotel, so you can bring the whole family. Whether you're staying in Charlotte or just passing through, we can't wait to welcome you!
Location
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG
15139 Ballancroft Parkway, Charlotte, NC
28277, United States
Hours
Reviews
4.1
457 reviews
5 stars
286
4 stars
64
3 stars
24
2 stars
19
1 star
64
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most customers praised the hotel for its cleanliness, noting spotless rooms and well-maintained facilities.
Staff Performance
While many reviews highlighted friendly and helpful staff, there were notable complaints about poor customer service from specific employees.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking in quality and options.
Location
Guests appreciated the hotel's convenient location, with easy access to restaurants and shops.
Room Comfort
Feedback on room comfort was varied; while some found the beds comfortable, others reported issues with noise and mattress softness.
- LWLauren WoodardNov 16, 20251.0Truck got stolen overnight including another one and multiple trucks broken in to. Manager didn’t even blink when the police recovered it with broken window 20 mins away. No apology no nothing just we will forward insurance when e find it
- TTTimothy TaylorNov 12, 20253.0No elevators always broke
- RHRichard HongNov 10, 20254.0The location is excellent. The room was nice, especially for the price. I choose hotels for value and convenience, not luxury. The main disappointment was breakfast and corridor noise. As a value option in the area, they seem to have attracted some guests who are, shall we say, less disciplined in terms of behavior. Running, yelling, loud knocks (including one that might have been a child pranking guests by knocking and running). I've stayed at a number of HI Express hotels and this breakfast had fewer options. It was (powdered) eggs OR omelettes, not both. The yogurt was expired (today is 11/10 and the expiration date you see in the photo was six days ago). You had to dig all the way to the back to get current ones. Front desk staff was very polite. I would consider staying here again because the room was clean and the beds were comfortable. The drawbacks I mentioned would be factored into what I would be willing to pay. So I'll give it 4 stars (I wrestled with 3 - it's really 3.5 to me).
- DMDiane MorganNov 6, 20255.0Very Friendly place, deco n lobby was Awesome, It was Halloween time. Definitely, would stay there again. It feels like home. Staff was also Awesome So Kind.
- CSChristy SmithNov 3, 20255.0The male host was exceptional. Called ahead with questions and he was very friendly and helpful. He remembered me and that we had been to Carowinds that day and asked us about it! The cleaning crew was awesome because our room was spotless and immaculate. Beds were comfy with each sleeper getting 2 pillows with embroidery labeling soft and firm on each pillow case. The 24-7 coffee downstairs was so good with fresh ground beans for every cup. Thoroughly enjoyed our stay.
Frequently Asked Questions About Holiday Inn Express & Suites Charlotte - Ballantyne by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Charlotte - Ballantyne?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does the hotel offer free breakfast?
Yes, Holiday Inn Express & Suites Charlotte - Ballantyne offers a complimentary hot breakfast with buffet options.
Are pets allowed at this hotel?
Yes, this hotel is pet-friendly and welcomes pets.
Is there free WiFi available for guests?
Yes, free WiFi is available in public areas of the hotel.
Does the hotel have facilities for fitness enthusiasts?
Yes, the hotel has a fitness center available for free, including elliptical machines, treadmills, and free weights.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and also provides accessible parking and elevators for convenience.
What cleaning and safety measures are implemented at the hotel?
The hotel uses commercial-grade disinfectants, enhances cleaning in common areas and guest rooms, provides sanitizer, and practices safe food handling. They also offer contactless check-in and check-out.
Can I find any nearby dining options close to the hotel?
Yes, nearby dining options include McAlister's Deli and MOD Pizza, which provide convenient places for guests to enjoy meals outside the hotel.
Are there any recreational or entertainment venues near the hotel?
Yes, nearby you can visit the Ballantyne Bowl for bowling and The Amp for live entertainment.
What are some notable nearby attractions or points of interest for visitors?
Attractions near the hotel include Carowinds amusement park and SouthPark Mall. Golf enthusiasts can enjoy the Golf Club at Ballantyne just 1 mile away and Quail Hollow Golf Club, 7 miles from the hotel.