Holiday Inn Charlotte-Airport Conf Ctr by IHG

4.0
1348 reviews
Holiday Inn Charlotte Airport Hotel in Charlotte, NC

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Welcome to Holiday Inn Charlotte Airport, located just 2 miles from Charlotte Douglas International Airport (CLT) with direct access to I-85, I-485 and I-77. Our 24-hour complimentary airport shuttle ensures easy travel to and from the terminal. Explore top Charlotte attractions like the Nascar Hall of Fame, Bojangles Coliseum, Spectrum Center, Sullenberger Aviation Museum, Billy Graham Library, Bank of America Stadium, home to the Carolina Panthers and Charlotte FC and the U.S. National Whitewater Center, all just minutes away. Enjoy free Wi-Fi, a 24-hour Fitness Center, seasonal outdoor pool, and on-site dining at The Hub Bar & Grill. Hosting a gathering? Our 5,000 sq. ft. of flexible meeting space is ideal for business events and social occasions.

Location

Holiday Inn Charlotte-Airport Conf Ctr by IHG
2707 Little Rock Rd, Charlotte, NC
28214, United States

Hours

Reviews

4.0
1,348 reviews
5 stars
636
4 stars
345
3 stars
185
2 stars
61
1 star
121

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, highlighting specific individuals who provided exceptional service.

Room Quality

While some guests found the rooms clean and comfortable, others reported issues such as outdated decor, noise, and cleanliness problems.

Parking Fees

Numerous reviews expressed dissatisfaction with the mandatory parking fees, which many felt were excessive and not clearly communicated.

Dining Experience

The restaurant received mixed reviews; while some enjoyed the food, others criticized the high prices and lack of complimentary breakfast.

Shuttle Service

The airport shuttle service was noted as convenient, but some guests experienced delays and inefficiencies.
  • MM
    Marsha Miller
    Nov 17, 2025
    4.0
    Service I gave 3 stars because after traveling for over 9 hours I got to the front desk and it only took a few minutes for someone to come to the desk but my issue was as soon as she came out of the office she got on her cell phone and was talking to another associate by the sound of it and asking her about her schedule and other stuff and tried to check me in at the same which I ended having to repeat things twice to get them correct. That phone call should have waited till after she checked me and the other person in. After all that it took 3 rooms to get one that had a working air unit and that wasn’t occupied the first room the air unit made a terrible noise and didn’t cool that room then they assigned another room which I heard a tv going in that room so I went back a third time and finally got a good room. I don’t exactly blame them for the room issues( now the one supposedly vacant but wasn’t I don’t know if she made a mistake and tried to act like someone was using the room that shouldn’t be or what). She was as nice enough to give me a breakfast voucher.
  • BM
    Brennan Murray
    Nov 9, 2025
    5.0
    I want to give a shoutout to Simone at the front desk, who couldn’t have been more pleasant and professional after a brutal travel day. She got us checked in right away while also working hard to help other guests whose flights were canceled. Really impressed!
  • AM
    Ahmed Mahgoub
    Oct 28, 2025
    4.0
    I stayed at the Holiday Inn Charlotte-Airport Conference Center for one night and really liked it. The location is perfect, very close to the airport, and the free shuttle made it easy to get there. The staff were kind and helpful. My room was clean, quiet, and comfortable. The bed was very nice, and everything worked well. The restaurant and lobby are nice places to relax, and there are good food options nearby too. Overall, it’s a very good hotel for travelers who want something comfortable and close to the airport. I would stay here again.
  • SP
    Steve Proctor
    Oct 27, 2025
    5.0
    Friendly staff. Restaurant was slow to get food
  • CC
    Christopher Clark
    Oct 18, 2025
    5.0
    I stayed one night before a flight. Service was really good. Sonya ensured I had everything I needed and provided top notch customer service.

Frequently Asked Questions About Holiday Inn Charlotte-Airport Conf Ctr by IHG

What are the check-in and check-out times at Holiday Inn Charlotte-Airport Conf Ctr?

Check-in time is 3:00 PM and check-out time is 12:00 PM.

Does the hotel offer free airport shuttle service?

Yes, the hotel provides a complimentary 24-hour airport shuttle to and from Charlotte Douglas International Airport.