Holiday Inn Charlotte-Airport Conf Ctr by IHG

4.0
1358 reviews
Holiday Inn Charlotte Airport Hotel in Charlotte, NC

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Welcome to Holiday Inn Charlotte Airport, located just 2 miles from Charlotte Douglas International Airport (CLT) with direct access to I-85, I-485 and I-77. Our 24-hour complimentary airport shuttle ensures easy travel to and from the terminal. Explore top Charlotte attractions like the Nascar Hall of Fame, Bojangles Coliseum, Spectrum Center, Sullenberger Aviation Museum, Billy Graham Library, Bank of America Stadium, home to the Carolina Panthers and Charlotte FC and the U.S. National Whitewater Center, all just minutes away. Enjoy free Wi-Fi, a 24-hour Fitness Center, seasonal outdoor pool, and on-site dining at The Hub Bar & Grill. Hosting a gathering? Our 5,000 sq. ft. of flexible meeting space is ideal for business events and social occasions.

Location

Holiday Inn Charlotte-Airport Conf Ctr by IHG
2707 Little Rock Rd, Charlotte, NC
28214, United States

Hours

Reviews

4.0
1,358 reviews
5 stars
641
4 stars
345
3 stars
187
2 stars
63
1 star
122

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly at the front desk and restaurant.

Room Conditions

Guests reported issues with room cleanliness, maintenance problems, and outdated facilities.

Service Delays

Several reviews mentioned slow service in the dining area and delays with the shuttle service.

Additional Fees

Customers expressed frustration over unexpected charges for parking and breakfast, which they felt should be included.

Overall Experience

While some guests had positive experiences, many others reported significant dissatisfaction with various aspects of their stay.
  • JW
    Joseph Ward
    5 days ago
    5.0
    Good location, incredible customer service! They are angels at the front desk, and will take care of you if things are not right, especially Sonya!
  • CM
    cj moore
    Dec 5, 2025
    2.0
    Service in the dinning area is bad. Waited 30 minutes for service and wan not even acknowledged by the bar tender.
  • PN
    Peter Nelson
    Dec 3, 2025
    3.0
    It is a hotel. I wouldn’t expect the front desk to go out of their way for you, but the water is hot and the food at the restaurant is decent. Regular shuttles to the airport and clean facilities.
  • KM
    Kenzie Mimzi
    Nov 30, 2025
    2.0
    Rooms are clean however, the bathtub overflows which is not great. I do like that they are using Dove products. You have to pay for parking which is quite ridiculous imo. Breakfast is not included; a bummer. There was only one receptionist when we checked in and her attitude was terrible. She clearly does not like her job. I’ve stayed in plenty of hotels to know this one by far has been the worst yet. My first and last time staying at this particular Holiday Inn.
  • MM
    Marsha Miller
    Nov 17, 2025
    4.0
    Service I gave 3 stars because after traveling for over 9 hours I got to the front desk and it only took a few minutes for someone to come to the desk but my issue was as soon as she came out of the office she got on her cell phone and was talking to another associate by the sound of it and asking her about her schedule and other stuff and tried to check me in at the same which I ended having to repeat things twice to get them correct. That phone call should have waited till after she checked me and the other person in. After all that it took 3 rooms to get one that had a working air unit and that wasn’t occupied the first room the air unit made a terrible noise and didn’t cool that room then they assigned another room which I heard a tv going in that room so I went back a third time and finally got a good room. I don’t exactly blame them for the room issues( now the one supposedly vacant but wasn’t I don’t know if she made a mistake and tried to act like someone was using the room that shouldn’t be or what). She was as nice enough to give me a breakfast voucher.

Frequently Asked Questions About Holiday Inn Charlotte-Airport Conf Ctr by IHG

What are the check-in and check-out times at Holiday Inn Charlotte-Airport Conf Ctr?

Check-in time is 3:00 PM and check-out time is 12:00 PM.

Does the hotel offer free airport shuttle service?

Yes, the hotel provides a complimentary 24-hour airport shuttle to and from Charlotte Douglas International Airport.