HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Welcome to Holiday Inn Charlotte Airport, located just 2 miles from Charlotte Douglas International Airport (CLT) with direct access to I-85, I-485 and I-77. Our 24-hour complimentary airport shuttle ensures easy travel to and from the terminal.
Explore top Charlotte attractions like the Nascar Hall of Fame, Bojangles Coliseum, Spectrum Center, Sullenberger Aviation Museum, Billy Graham Library, Bank of America Stadium, home to the Carolina Panthers and Charlotte FC and the U.S. National Whitewater Center, all just minutes away.
Enjoy free Wi-Fi, a 24-hour Fitness Center, seasonal outdoor pool, and on-site dining at The Hub Bar & Grill. Hosting a gathering? Our 5,000 sq. ft. of flexible meeting space is ideal for business events and social occasions.
Many customers praised the friendly and helpful staff, particularly at the front desk and restaurant.
Room Conditions
Guests reported issues with room cleanliness, maintenance problems, and outdated facilities.
Service Delays
Several reviews mentioned slow service in the dining area and delays with the shuttle service.
Additional Fees
Customers expressed frustration over unexpected charges for parking and breakfast, which they felt should be included.
Overall Experience
While some guests had positive experiences, many others reported significant dissatisfaction with various aspects of their stay.
JW
Joseph Ward
5 days ago
5.0
Good location, incredible customer service! They are angels at the front desk, and will take care of you if things are not right, especially Sonya!
CM
cj moore
Dec 5, 2025
2.0
Service in the dinning area is bad. Waited 30 minutes for service and wan not even acknowledged by the bar tender.
PN
Peter Nelson
Dec 3, 2025
3.0
It is a hotel.
I wouldn’t expect the front desk to go out of their way for you, but the water is hot and the food at the restaurant is decent. Regular shuttles to the airport and clean facilities.
KM
Kenzie Mimzi
Nov 30, 2025
2.0
Rooms are clean however, the bathtub overflows which is not great. I do like that they are using Dove products. You have to pay for parking which is quite ridiculous imo. Breakfast is not included; a bummer. There was only one receptionist when we checked in and her attitude was terrible. She clearly does not like her job. I’ve stayed in plenty of hotels to know this one by far has been the worst yet. My first and last time staying at this particular Holiday Inn.
MM
Marsha Miller
Nov 17, 2025
4.0
Service I gave 3 stars because after traveling for over 9 hours I got to the front desk and it only took a few minutes for someone to come to the desk but my issue was as soon as she came out of the office she got on her cell phone and was talking to another associate by the sound of it and asking her about her schedule and other stuff and tried to check me in at the same which I ended having to repeat things twice to get them correct. That phone call should have waited till after she checked me and the other person in. After all that it took 3 rooms to get one that had a working air unit and that wasn’t occupied the first room the air unit made a terrible noise and didn’t cool that room then they assigned another room which I heard a tv going in that room so I went back a third time and finally got a good room. I don’t exactly blame them for the room issues( now the one supposedly vacant but wasn’t I don’t know if she made a mistake and tried to act like someone was using the room that shouldn’t be or what). She was as nice enough to give me a breakfast voucher.
Frequently Asked Questions About Holiday Inn Charlotte-Airport Conf Ctr by IHG
What are the check-in and check-out times at Holiday Inn Charlotte-Airport Conf Ctr?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Does the hotel offer free airport shuttle service?
Yes, the hotel provides a complimentary 24-hour airport shuttle to and from Charlotte Douglas International Airport.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed on the property.
Is free Wi-Fi available for guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Does Holiday Inn Charlotte-Airport Conf Ctr have a fitness center?
Yes, the hotel offers a free 24-hour fitness center equipped with elliptical machines, treadmills, and free weights.
What dining options are available at the hotel?
The hotel has one restaurant and a bar called The Hub Bar & Grill offering on-site dining and drinks.
Are there meeting or conference facilities at the hotel?
Yes, the hotel features 5,000 sq. ft. of flexible meeting space including seven meeting rooms for business events and social occasions.
Is parking available for guests?
Yes, parking facilities are available at the hotel.
What nearby hotels are close to Holiday Inn Charlotte-Airport Conf Ctr?
Nearby hotels include Home2 Suites by Hilton Charlotte Airport, Hampton Inn & Suites Charlotte-Airport, Courtyard By Marriott, and Wingate By Wyndham Charlotte Airport, offering additional accommodation options near Charlotte Douglas International Airport.
How can nearby transit options help guests reach the hotel?
The hotel is close to Charlotte Douglas International Airport and offers a free airport shuttle service. Nearby parking and shuttle providers like Charlotte Park 'N Go facilitate easy access to the hotel for travelers.