Hampton Inn & Suites Chapel Hill/Durham, Area

4.3
660 reviews

About

HotelHampton Inn
The Hampton Inn & Suites Chapel Hill/Durham hotel, in North Carolina, is located on the west side of Interstate 40 and Highway 54, only eleven miles from the Raleigh/Durham International Airport. The Hampton Inn Chapel Hill/Durham hotel is conveniently located near Friday Center, the University of North Carolina, Duke University, the University of North Carolina Hospital and Duke Hospital. Guests of the Hampton Inn & Suites Chapel Hill/Durham, North Carolina have access to everything the Triangle has to offer in the way of educational, medical, business or leisure needs.

Location

Hampton Inn & Suites Chapel Hill/Durham, Area
6121 Farrington Road, Chapel Hill, NC
27517, United States

Hours

Reviews

4.3
660 reviews
5 stars
402
4 stars
148
3 stars
51
2 stars
24
1 star
35

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individual employees who provided exceptional service.

Cleanliness

Overall, guests noted that the hotel was clean and well-maintained, although some reported issues with cleanliness in specific rooms.

Parking Charges

Several reviews expressed dissatisfaction with the newly implemented parking fees, which were unexpected and considered excessive by many guests.

Breakfast Quality

Feedback on breakfast was mixed, with some guests disappointed by the quality and availability of food, while others enjoyed it.

Room Comfort

While many guests found the rooms comfortable, there were complaints about outdated furnishings and uncomfortable mattresses.
  • LJ
    Leigh Jackson
    Jan 2, 2026
    3.0
    Except for the large dead cockroach I discovered when I woke up, I found the Hampton Inn experience to be generally fine. Receptionists were friendly and helpful; breakfast was just fine; maids cleaned your room every other day or upon request. When I pointed out the roach, the maid helpfully kicked it into the hallway. I told the front desk about the roach, and the receptionist said someone would reach out. Didn't hear from anyone for the rest of my stay. Thankfully, I also didn't see anymore cockroaches. But when I checked out, I mentioned the cockroach again and the receptionist said they have had continuous problems with roaches. Still haven't heard from the manager, so I guess I'll just warn everyone to step lightly!
  • BM
    Bianca Mulaney-Topkar
    Nov 4, 2025
    5.0
    Fantastic stay with clean rooms, decent breakfast (including banana bread waffles), friendly staff. Danielle who checked me in was very kind. Quiet at night. Fyi there is no conditioner in the rooms and parking is paid though was given a parking voucher on arrival. Fitness room has a peloton bike
  • GC
    Gary Calamari
    Oct 31, 2025
    5.0
    Close to the hospital that I had an appointment for
  • KR
    Kenneth Robinson
    Oct 31, 2025
    5.0
    Very pleasant stay! Room was updated and clean, staff was friendly and helpful, rate was reasonable.
  • JJ
    John
    Oct 29, 2025
    1.0
    Trying to call for 2 days, cannot get through by phone. Their voice messages are full. No response. They lose my business. It is quite possible they are having phone issues. Regardless, I'm taking my business elsewhere

Frequently Asked Questions About Hampton Inn & Suites Chapel Hill/Durham, Area

What are the check-in and check-out times at Hampton Inn & Suites Chapel Hill/Durham?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Is breakfast included with the stay at Hampton Inn & Suites Chapel Hill/Durham?

Yes, breakfast is available for free and includes a buffet option.