The Hampton Inn & Suites Chapel Hill/Durham hotel, in North Carolina, is located on the west side of Interstate 40 and Highway 54, only eleven miles from the Raleigh/Durham International Airport. The Hampton Inn Chapel Hill/Durham hotel is conveniently located near Friday Center, the University of North Carolina, Duke University, the University of North Carolina Hospital and Duke Hospital. Guests of the Hampton Inn & Suites Chapel Hill/Durham, North Carolina have access to everything the Triangle has to offer in the way of educational, medical, business or leisure needs.
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individual employees who provided exceptional service.
Cleanliness
Overall, guests noted that the hotel was clean and well-maintained, although some reported issues with cleanliness in specific rooms.
Parking Charges
Several reviews expressed dissatisfaction with the newly implemented parking fees, which were unexpected and considered excessive by many guests.
Breakfast Quality
Feedback on breakfast was mixed, with some guests disappointed by the quality and availability of food, while others enjoyed it.
Room Comfort
While many guests found the rooms comfortable, there were complaints about outdated furnishings and uncomfortable mattresses.
LJ
Leigh Jackson
Jan 2, 2026
3.0
Except for the large dead cockroach I discovered when I woke up, I found the Hampton Inn experience to be generally fine. Receptionists were friendly and helpful; breakfast was just fine; maids cleaned your room every other day or upon request. When I pointed out the roach, the maid helpfully kicked it into the hallway. I told the front desk about the roach, and the receptionist said someone would reach out. Didn't hear from anyone for the rest of my stay. Thankfully, I also didn't see anymore cockroaches. But when I checked out, I mentioned the cockroach again and the receptionist said they have had continuous problems with roaches. Still haven't heard from the manager, so I guess I'll just warn everyone to step lightly!
BM
Bianca Mulaney-Topkar
Nov 4, 2025
5.0
Fantastic stay with clean rooms, decent breakfast (including banana bread waffles), friendly staff. Danielle who checked me in was very kind. Quiet at night. Fyi there is no conditioner in the rooms and parking is paid though was given a parking voucher on arrival. Fitness room has a peloton bike
GC
Gary Calamari
Oct 31, 2025
5.0
Close to the hospital that I had an appointment for
KR
Kenneth Robinson
Oct 31, 2025
5.0
Very pleasant stay! Room was updated and clean, staff was friendly and helpful, rate was reasonable.
JJ
John
Oct 29, 2025
1.0
Trying to call for 2 days, cannot get through by phone. Their voice messages are full. No response. They lose my business. It is quite possible they are having phone issues. Regardless, I'm taking my business elsewhere
Frequently Asked Questions About Hampton Inn & Suites Chapel Hill/Durham, Area
What are the check-in and check-out times at Hampton Inn & Suites Chapel Hill/Durham?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is breakfast included with the stay at Hampton Inn & Suites Chapel Hill/Durham?
Yes, breakfast is available for free and includes a buffet option.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas along with a public internet terminal.
Are pets allowed at the Hampton Inn & Suites Chapel Hill/Durham?
Yes, both cats and dogs are welcome at the hotel.
Is parking available and is there a fee?
Free self-parking is available for guests at the hotel.
What fitness facilities does the hotel offer?
The hotel has a fitness center available for free, including equipment like elliptical machines, free weights, treadmills, and weight machines.
Is Hampton Inn & Suites Chapel Hill/Durham accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, elevator access, and is mobility accessible.
Are there any services for luggage at the hotel?
Yes, baggage storage is available for guests' convenience.
What nearby educational institutions can guests visit while staying at this hotel?
Guests can easily visit the University of North Carolina, Chapel Hill near the hotel for education or leisure purposes.
Are there any nearby medical facilities guests can access from the hotel?
Yes, several medical facilities are nearby including UNC Children's Primary and Specialty Care at Carolina Pointe II, UNC Urgent Care, UNC Health Care System, and UNC Hospitals Carolina Pointe II Radiology.
What hotels are located near Hampton Inn & Suites Chapel Hill/Durham?
Nearby hotels include Hampton Inn & Suites and Atma Hotel Group, providing additional accommodation options for visitors.