The Hampton Inn & Suites Chapel Hill/Durham hotel, in North Carolina, is located on the west side of Interstate 40 and Highway 54, only eleven miles from the Raleigh/Durham International Airport. The Hampton Inn Chapel Hill/Durham hotel is conveniently located near Friday Center, the University of North Carolina, Duke University, the University of North Carolina Hospital and Duke Hospital. Guests of the Hampton Inn & Suites Chapel Hill/Durham, North Carolina have access to everything the Triangle has to offer in the way of educational, medical, business or leisure needs.
The staff received high praise for being friendly, helpful, and accommodating, with several specific mentions of individual employees who provided exceptional service.
Cleanliness
Many guests noted that the hotel and rooms were clean and well-maintained, although there were some reports of cleanliness issues in specific rooms.
Room Comfort
While some guests found the rooms comfortable and well-equipped, others reported issues with uncomfortable mattresses and outdated furnishings.
Breakfast Quality
Feedback on breakfast was mixed; some guests enjoyed it while others found it lacking in quality and variety.
Parking Charges
Several reviews expressed dissatisfaction with the unexpected parking fees, which were not clearly communicated during booking.
BM
Bianca Mulaney-Topkar
Nov 4, 2025
5.0
Fantastic stay with clean rooms, decent breakfast (including banana bread waffles), friendly staff. Danielle who checked me in was very kind. Quiet at night. Fyi there is no conditioner in the rooms and parking is paid though was given a parking voucher on arrival. Fitness room has a peloton bike
GC
Gary Calamari
Oct 31, 2025
5.0
Close to the hospital that I had an appointment for
KR
Kenneth Robinson
Oct 31, 2025
5.0
Very pleasant stay! Room was updated and clean, staff was friendly and helpful, rate was reasonable.
JJ
John
Oct 29, 2025
1.0
Trying to call for 2 days, cannot get through by phone. Their voice messages are full. No response. They lose my business. It is quite possible they are having phone issues. Regardless, I'm taking my business elsewhere
MC
Michael Calcagni
Oct 11, 2025
1.0
Complimentary Breakfast promised but not available because the “cook overslept”. No compensation was given - even though I told the woman at checkout that having early complimentary breakfast was a big reason for my stay (I had a morning interview closeby). She was also very condescending. Additionally, FYI the hotel will give you a 20$ miscellaneous charge at checkin. I was told I would receive the money back at checkout, but at checkout they said that is only if you pay in cash. The receipt they give you does not include that miscellaneous charge so you have to check your bank account for the next five business days until they hopefully refund your account.
Frequently Asked Questions About Hampton Inn & Suites Chapel Hill/Durham, Area
What are the check-in and check-out times at Hampton Inn & Suites Chapel Hill/Durham?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is breakfast included with the stay at Hampton Inn & Suites Chapel Hill/Durham?
Yes, breakfast is available for free and includes a buffet option.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas along with a public internet terminal.
Are pets allowed at the Hampton Inn & Suites Chapel Hill/Durham?
Yes, both cats and dogs are welcome at the hotel.
Is parking available and is there a fee?
Free self-parking is available for guests at the hotel.
What fitness facilities does the hotel offer?
The hotel has a fitness center available for free, including equipment like elliptical machines, free weights, treadmills, and weight machines.
Is Hampton Inn & Suites Chapel Hill/Durham accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, elevator access, and is mobility accessible.
Are there any services for luggage at the hotel?
Yes, baggage storage is available for guests' convenience.
What nearby educational institutions can guests visit while staying at this hotel?
Guests can easily visit the University of North Carolina, Chapel Hill near the hotel for education or leisure purposes.
Are there any nearby medical facilities guests can access from the hotel?
Yes, several medical facilities are nearby including UNC Children's Primary and Specialty Care at Carolina Pointe II, UNC Urgent Care, UNC Health Care System, and UNC Hospitals Carolina Pointe II Radiology.
What hotels are located near Hampton Inn & Suites Chapel Hill/Durham?
Nearby hotels include Hampton Inn & Suites and Atma Hotel Group, providing additional accommodation options for visitors.