Graduate by Hilton Chapel Hill

4.4
426 reviews

About

Hotel
Graduate by Hilton Chapel Hill immerses you in Tar Heel traditions and local history, with creative interiors that capture the spirit of Chapel Hill. Located downtown, just steps from UNC, it's the perfect base for exploring. Each guest room features designs inspired by campus icons like the Old Well, Rameses the Ram, and plenty of Carolina Blue.

Location

Graduate by Hilton Chapel Hill
311 West Franklin St., Chapel Hill, NC
27516, United States

Hours

Reviews

4.4
426 reviews
5 stars
282
4 stars
86
3 stars
24
2 stars
12
1 star
22

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent location near restaurants, bars, and the UNC campus.

Staff

Many reviews highlight the friendly and helpful staff, with specific mentions of individuals providing exceptional service.

Room Quality

Guests appreciate the unique decor and comfort of the rooms, though some mention issues with noise and outdated features.

Amenities

The hotel features a fun basketball court and a bar, but lacks basic amenities like coffee makers in rooms and has inconsistent service in the restaurant.

Cleanliness

While many guests found the hotel clean, there were reports of dirty bathrooms and maintenance issues in some rooms.
  • IG
    Isabella Grandic
    3 days ago
    3.0
    Good location in town. They randomly increased the price from what I booked online at the front desk. No breakfast included. I bought breakfast and that brioche bun was not fresh. The eggs were also not from a chicken! It wasn’t too expensive so can’t complain too hard. I thought it was a bit gimmicky, the decor. Maybe that’s just what a college town hotel is supposed to be?
  • DB
    Dr James Bevenour
    Nov 16, 2025
    1.0
    awful service dirty hotel small rooms and Cheyenne at the front door is extremely rude him her . Smells like marijuana
  • KC
    Kelly Cooke
    Nov 15, 2025
    5.0
    Beautiful hotel in a great location
  • CV
    Christina Valente
    Oct 25, 2025
    5.0
    Really nice experience at a fun hotel in great location. Would stay here again.
  • JG
    John Gabbert
    Oct 4, 2025
    1.0
    Absolutely horrible design with a playground in the middle of all rooms from floor 3 to 5. It is like a McDonalds playground. Horrible. All day and night.

Frequently Asked Questions About Graduate by Hilton Chapel Hill

What are the check-in and check-out times at Graduate by Hilton Chapel Hill?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Does Graduate by Hilton Chapel Hill allow pets?

Yes, pets are welcome with a fee of $75 per pet per stay, for up to two pets.