Homewood Suites by Hilton Raleigh/Cary

4.1
988 reviews

About

Extended Stay Hotel
The Homewood Suites Raleigh/Cary is a charming and modern hotel located just off the highway in Cary, a suburb of Raleigh, North Carolina. The hotel is designed to provide guests with a home away from home experience, featuring spacious and well-appointed suites that are ideal for extended stays, business travelers, or families visiting the area. Each suite at Homewood Suites Raleigh/Cary features separate living and sleeping areas, as well as a fully equipped kitchen with a full-size refrigerator, microwave, stove, dishwasher, and utensils, allowing guests to prepare their own meals and feel right at home. The suites are also equipped with modern amenities, such as free WiFi, a flat-screen TV, and a work desk. Guests of Homewood Suites Raleigh/Cary can take advantage of the hotel's many amenities, including a complimentary hot breakfast served daily, located in our inviting lobby. Fitness center, an outdoor pool and sport court. Additionally, the hotel offers an evening social on Wednesday nights, where guests may enjoy beer, wine, assorted soft drinks and light dinner, all complimentary. The hotel's convenient location in Cary puts guests in close proximity to shopping centers offering dining and entertainment, as well as several major corporations and business parks, this hidden gem makes it an ideal choice for business travelers or leisure stays.

Location

Homewood Suites by Hilton Raleigh/Cary
100 Macalyson Court, Cary, NC
27511, United States

Hours

Reviews

4.1
988 reviews
5 stars
527
4 stars
264
3 stars
77
2 stars
34
1 star
86

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, although some reported rude interactions.

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms and bathrooms, with some guests finding hair and other unsanitary conditions.

Room Condition

Guests frequently mentioned that the rooms are outdated and in need of renovation, with issues like worn furniture and unpleasant odors.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking in quality and freshness.

Customer Service

While some guests appreciated the responsiveness of management, others reported poor service and communication issues, particularly at the front desk.
  • SW
    Shih Han Wei
    Nov 14, 2025
    4.0
    Seeing that they are under renovation shows that the management team is very dedicated to the customer experience. The only drawback is that the dining table in the room is not stable.
  • LB
    Lew B
    Nov 2, 2025
    5.0
    Extremely pleasant experience. I appreciate the whole team for their excellent service.
  • YL
    Yvonne Lewis
    Nov 1, 2025
    5.0
    The room was more than I expected for the amount of money I paid for. Thanks Mel for checking my son and I in.
  • CB
    Cam Burrito
    Oct 30, 2025
    5.0
    Booked a few days here while we were in the area for a hockey game. Beautiful, wooded location. Within close driving distance of everything you could want or need, and a reasonable distance from the Lenovo center. The rooms were clean and cozy. The beds were very comfortable, though the peripheral furniture was in need of a refresh. The staff was friendly and accommodating. We happened to be there for the Wednesday social and it was a full meal, which was more than expected. Will definitely book again in the future.
  • CG
    Connie Gardner
    Oct 29, 2025
    3.0
    Hairs on the bathroom floor. Main door sticks and screeches when you open or close it. Rooms are very outdated and need freshening and maintenance. Front desk person acts like she doesn’t want to be bothered. The chairs at the high top tables in the lobby are too low. The table is almost at chin height. They were out of hot water to make tea in the lobby.

Frequently Asked Questions About Homewood Suites by Hilton Raleigh/Cary

What types of suites does Homewood Suites by Hilton Raleigh/Cary offer?

The hotel offers spacious suites with separate living and sleeping areas, each fully equipped with a kitchen including a full-size refrigerator, microwave, stove, dishwasher, and utensils.

Is breakfast included at Homewood Suites by Hilton Raleigh/Cary?

Yes, a complimentary hot breakfast is served daily in the hotel lobby.