Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Nestled in the vibrant Triangle area of North Carolina, the Holiday Inn & Suites Raleigh-Cary offers a prime location between Raleigh and the esteemed Research Triangle Park. Conveniently situated off I-40 and I-440, our hotel provides easy access to the surrounding community. Guests can enjoy nearby attractions such as Crossroads Plaza Mall, which features a variety of shopping and dining options, as well as the Siemens Healthineers Training Center, Hitachi and WakeMed Cary Hospital. Major universities, including Duke, North Carolina State, and the University of North Carolina, are all within a 15-minute drive. For sports enthusiasts, PNC Arena, home of the Carolina Hurricanes NHL Hockey team, the USA Baseball National Training Complex, and Triangle Aquatic Center are just minutes away.
On-site, Café Sage offers a full-service restaurant and lounge, featuring a daily hot breakfast bar with enhanced safety measures and a selection of light dinner options served daily. If you're planning a group gathering or meeting, our inviting spaces boast over 1,500 square feet of flexible meeting space, complete with catering options to satisfy every palate. Whether you're here for business or leisure, Holiday Inn & Suites Raleigh-Cary is your ideal home base in the heart of North Carolina's thriving Triangle area.
Location
Holiday Inn & Suites Raleigh-Cary (I-40 @Walnut St) by IHG
5630 Dillard Drive, Cary, NC
27518, United States
Hours
Reviews
4.0
716 reviews
5 stars
362
4 stars
167
3 stars
90
2 stars
40
1 star
57
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness, helpfulness, and professionalism, with specific mentions of individuals who went above and beyond.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including reports of bugs, musty smells, and unclean rooms, which negatively impacted customer experiences.
Service Consistency
There were mixed reviews regarding service consistency, with some guests experiencing excellent service while others reported rude or unhelpful staff.
Breakfast Pricing
Customers expressed dissatisfaction with the breakfast pricing, noting that it was expensive compared to other hotels where breakfast is typically included.
Room Conditions
Feedback indicated that while some rooms were clean and comfortable, others were outdated, had maintenance issues, or unpleasant odors.
- MAMeg Arvin6 days ago3.0Room is a little oddly shaped & a bit dingy inside. There was a loud party downstairs and you could hear it three floors up, on the other side of the building. The desk worker was MIA for about 15mins upon arrival because of a personal need. Most staff we encountered seemed unbothered by guests but at minimum greeted us.
- TSTadikamalla SudeepDec 21, 20255.0I had a wonderful stay at this hotel. The staff was absolutely amazing very friendly, professional and always willing to help. The service was excellent and any requests or questions were handled quickly and efficiently. The team was extremely responsive and made sure my stay was comfortable from start to finish. I truly appreciated the hospitality and would definitely recommend this hotel to others.
- KRKylie RautmannDec 21, 20251.0Rude and incompetent front desk staff. Took forever to check in and the worker did not seem to know what she was doing. We arrive in the room and are greeted with an infestation of asian beetles (look like lady bugs but invasive and a pain to get rid of). We asked for another room but after going back and forth with desk staff and them having us text a video of the bugs to their manager, we decided to just cancel the reservation. When we asked for a refund the front desk worker looked at us like we were crazy and said "well are you leaving?", to which we said yes we will stay elsewhere. She said the reservation is canceled. So we left and stayed next door at the Hilton Garden Inn, MUCH nicer hotel and staff. I still have not received any word on a refund, so I called the hotel today and was met with another rude worker. I explained the situation and said I just wanted to check if a refund was in process and he said "I don't know, I wasn't here." Very unhelpful. Update 12/21/25: The hotel did NOT refund me even though I did NOT stay there and have email documentation showing that my reservation was CANCELED.
- TTTyler TrickeyDec 17, 20254.0Overall, I’d say my stay was pretty good. I give it a four out five due to the fact they want you to pay $13.99 per person for breakfast which is a bit outrageous due to the fact the breakfast is nothing fancy then your typical continental free breakfast that is served at every other Holiday Inn. The rooms were nice and spacious the bathroom was big and spacious as well for the prices of the rooms you would think breakfast would come with it instead of having to pay extra.
- CCConsuelaDec 1, 20255.0This is a perfect place for a staycation, the room was clean, spacious and they have blackout for the windows. Also the breakfast was the best I’ve had here in North Carolina at an Hotel. I would go back plus the customers service was amazing and friendly staff!
Frequently Asked Questions About Holiday Inn & Suites Raleigh-Cary (I-40 @Walnut St) by IHG
What are the check-in and check-out times at Holiday Inn & Suites Raleigh-Cary?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is parking available and accessible at the hotel?
Yes, free accessible parking is available for guests.
Does the hotel offer free Wi-Fi and digital guest room keys?
Yes, free Wi-Fi is available in public areas and digital guest room keys are provided.
Are pets allowed at Holiday Inn & Suites Raleigh-Cary?
No, pets including cats and dogs are not allowed at the hotel.
What fitness and recreational facilities are available on-site?
The hotel offers a free fitness center with elliptical machines and free weights, an indoor pool, and a hot tub.
Does the hotel provide housekeeping and room service?
Housekeeping is available daily and room service is offered to guests.
What dining options are available at the hotel?
Café Sage serves a daily hot breakfast bar with enhanced safety measures and offers light dinner options.
Are there any meeting or event spaces available?
Yes, there are 2 meeting rooms with over 1,500 square feet of flexible space and catering options.
How can guests reach the hotel and what nearby attractions can they visit?
Nestled between Raleigh and Research Triangle Park, the hotel is easily accessed off I-40 and I-440. Nearby attractions include Crossroads Plaza Mall, Siemens Healthineers Training Center, WakeMed Cary Hospital, and major universities like Duke, NC State, and UNC, all within a 15-minute drive.
What nearby hotels and venues are close to Holiday Inn & Suites Raleigh-Cary?
Nearby hotels include Hilton Garden Inn Raleigh-Cary and DoubleTree by Hilton Raleigh-Cary. For dining and nightlife, Park Bar and Grill and Starbucks are nearby spots to visit.