Business Details
About
Hotel
At the Best Western Plus Burlington you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Burlington will stand out among other hotels in Burlington,NC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Burlington will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Hours
Reviews
4.3
832 reviews
5 stars
506
4 stars
193
3 stars
68
2 stars
24
1 star
41
What are people saying?
AI-generated from recent customer reviews
Staff Service
The staff received numerous compliments for being friendly, helpful, and accommodating.
Cleanliness
Most guests noted that the rooms and facilities were clean, although some reported issues with specific items like towels and bathrooms.
Breakfast Quality
The breakfast was frequently praised for its variety and quality, though some guests raised concerns about food safety.
Room Conditions
While many found the rooms comfortable, several reviews mentioned that the rooms were dated and in need of updates.
Local Policy Issues
Multiple guests expressed frustration over the hotel's policy of not renting to locals within a 50-mile radius, which led to negative experiences.
- SPSusan Paulukonis2 days ago5.0We travel back and forth between Atlanta and DC with some regularity, and usually just pick whatever hotel is cheap and takes dogs, tolerating pet fees of $75 or more. No longer! This place is fantastic. Great rooms, clean, helpful staff, $10 (!) per night pet fee, right off the highway, and an amazing restaurant on site. This is our new stopover spot.
- EMEthan McDadeOct 27, 20251.0Currently staying at this Best Western in Burlington, NC for business, and it’s been one of the most disappointing experiences I’ve had. I booked a five-day stay (around $800), and the WiFi hasn’t worked since check-in. The front desk said there’s nothing they can do — unacceptable for a business traveler. Later that night, while checking on my laundry, the general manager confronted me in front of the entire lobby, questioning if I was even a guest. He demanded my room key and refused to return it until I said my room number out loud — humiliating and unprofessional. His reasoning was “many outside people come in and wonder around” For a brand that claims to value comfort and hospitality, this stay has been the opposite. I expect someone from corporate to reach out regarding this situation. Guests deserve respect, working amenities, and basic professionalism…. Not being called homeless
- PWPhillip WatersOct 20, 20255.0Very nice reasonably priced room.
- TCTrethan CopelandOct 2, 20255.0The rooms are a little dated but extremely clean and had everything I needed. Very comfortable and great location near several restaurants and shopping centers. The breakfast was great and the courtyard and pool area was very cool with great ambience. Every single worker there was extremely kind! Would highly recommend!
- CHCassidy HamiltonSep 22, 20255.0This is a nice hotel, the rooms have a nice color to them and I appreciate the extremely kind staff members.
Frequently Asked Questions About Best Western Plus Burlington
What amenities are available at Best Western Plus Burlington?
The hotel offers free Wi-Fi, spacious work desks, in-room mini fridges, an in-house fitness room, and superior customer service.
Is Wi-Fi available at Best Western Plus Burlington?
Yes, Wi-Fi is available for free in all guest rooms and public areas.
Does Best Western Plus Burlington have an on-site restaurant?
Yes, the hotel features an on-site restaurant for guests.
What are the check-in hours at Best Western Plus Burlington?
The hotel operates 24 hours a day, so you can check-in at any time.
What is the address and contact number for Best Western Plus Burlington?
The hotel is located at 770 Huffman Mill Rd, Burlington, NC 27215, USA. You can contact them at +1 336-584-0151.
Are there any special offers available at Best Western Plus Burlington?
Yes, if you stay 2 nights, you receive a $50 Best Western Gift Card as a special promotion.
What nearby restaurants can I visit when staying at Best Western Plus Burlington?
Nearby restaurants include Grill 584 (American steakhouse), Mellow Mushroom (pizza and bar), Rock-Ola Cafe (theme restaurant), Bojangles', Arby's, McDonald's, Applebee's Grill + Bar, Cracker Barrel Old Country Store, Yami Japanese House (sushi), and Biscuitville (breakfast and brunch).
Are there automotive services near Best Western Plus Burlington?
Yes, nearby automotive services include Strickland Brothers 10 Minute Oil Change, Flow Subaru of Burlington, Volvo Cars Burlington, Flow Volkswagen - Service, Lori Sells Cars, and Flow Automotive - Burlington.
Which nearby fast food options are available around Best Western Plus Burlington?
Nearby fast food restaurants include Bojangles', Arby's, McDonald's, KFC, and Biscuitville, offering chicken, burgers, sandwiches, and breakfast options.