Holiday Inn Express & Suites Brevard – City Center by IHG

4.5
213 reviews
Hotel Exterior

About

HotelConference CenterHoliday Inn Express
Welcome to the newest hotel in Brevard, NC-Holiday Inn Express Brevard-City Center! When you are searching for a convenient hotel within Brevard, NC and the Blue Ridge Mountains, the Holiday Inn Express is your perfect location for adventure! We are conveniently located off HWY 64 and Old Hendersonville HWY close to schools, shopping, hospitals and many leisure activities. The hotel is just minutes from Downtown Brevard, where local artisans work, the local dining options of a small mountain town delight your taste buds, and Oskar Blues Brewery is waiting for you to sample the assortment of music and libations! With all the comforts of home, you can rest in our 100% smoke free and high-tech spacious guestrooms featuring 50inch SMART HDTVs with IHG Studio casting of apps such as YouTube and NetFlix, microwave/refrigerator, and desk-level electrical outlets with USBs. Looking for the perfect way to start your day? Enjoy the Express Start™ Breakfast Bar featuring eggs, yogurt, cereal, Cinnamon Rolls, pancakes, juice, coffee and more. In addition, our hotel offers free amenities such as high-speed Internet access, 24Hours Business Center, Fitness Center, and an outdoor pool and patio with fire pit. Dupont and Pisgah Forests and many area waterfalls are nearby including Looking Glass and Raven Cliff Falls near Caesar's Head State Park, SC. We are the choice hotel for visitors to Brevard College as well!

Location

Holiday Inn Express & Suites Brevard – City Center by IHG
185 Old Hendersonville Hwy, Brevard, NC
28712, United States

Hours

Reviews

4.5
213 reviews
5 stars
159
4 stars
31
3 stars
6
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its cleanliness, noting spotless rooms and well-maintained facilities.

Staff Service

The staff received numerous compliments for being friendly, helpful, and accommodating, although some reviews mentioned unhelpful experiences.

Breakfast Quality

The breakfast was frequently highlighted as a strong point, with many guests enjoying the variety and quality of food offered.

Customer Service Issues

Several reviews pointed out significant issues with customer service, including problems with reservations, unresponsive staff, and unresolved complaints.

Room Comfort

While many guests found the rooms comfortable and well-equipped, some reported issues with room assignments and maintenance problems.
  • KC
    K Connolly
    Dec 2, 2025
    3.0
    Very incompetent housekeeping barely knocked at 9am and barged into our room while saying "housekeeping" before we could even respond. Front desk said they'd speak to her and there should be no entry before 11am anyway. They're "sorry." Yeah you're sorry all right
  • DG
    Derek Geer
    Oct 31, 2025
    1.0
    The staff were amazingly unhelpful. The TV channels were not listed on the on screen TV guide were missing. We asked the front desk for the station list so we could cuddle up and watch a good movie. She said no. It was on the TV. We explained they weren't there and she said their were changing providers and had no clue who the new service was and no clue about the stations and said we could spend our time clicking through the channels. She did not offer to track any information done., to call and get the information, or doing the service so we might even research it ourselves. She was quite happy not to help in the least. We asked for a standard pillow, since the oversized pillows were not comfortable. Again she was happy to tell us there was nothing could be done. Whether this is management or just a very lazy night clerk, i don't exponentially using this hotel unless don't mind having an undocumented dozens of stations and overstuffed pillows, and could-care-less staff.
  • CJ
    Carla Jacobson
    Oct 22, 2025
    4.0
    It’s a nice hotel and really clean rooms and good price and good breakfast. I just wasn’t happy about the fact that the refrigerator froze and ruined all my produce. And completely froze solid all my liquids.
  • SM
    Susan Mercer
    Oct 19, 2025
    5.0
    Very clean. Staff very courteous and knowledgeable. Highly recommend. We'll stay here again. Breakfast was excellent.
  • FR
    Fran Rose
    Oct 18, 2025
    5.0
    This was a really nice hotel. Staff was very friendly. Rooms were very clean and breakfast was excellent.

Frequently Asked Questions About Holiday Inn Express & Suites Brevard – City Center by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Brevard – City Center?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the hotel offer free breakfast?

Yes, a complimentary Express Start™ buffet breakfast is available for guests.