Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

4.4
799 reviews
Our hotel is directly across from  the Outlet Center.

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to Asheville: Your Adventure Awaits! Experience the unique charm of Asheville at the Holiday Inn Express & Suites Asheville SW - Outlet Center Area, ideally situated just off I-40 and I-26. Our contemporary guest rooms provide a cozy haven for a restful night’s sleep, complete with complimentary Wi-Fi to keep you connected. Kickstart your day with our complimentary hot buffet breakfast, featuring a selection of hot and healthy options. Stay energized with our 24-hour Fitness Center or take a refreshing swim in our seasonal outdoor pool. If you're traveling with pets, you'll be pleased to know that our dog-friendly hotel welcomes up to two furry friends. Just a quick drive to the magnificent Biltmore Estate where you can enjoy wine tastings or take in the King Tut exhibit. Discover the lively atmosphere of downtown Asheville, where you can enjoy live music and local dining options or the River Arts District, a vibrant artist hub. The Asheville Tanger Outlet Mall is just around the corner. Depending on the time of your visit, you might catch the Asheville Art in the Park, or the Asheville Wine & Food Festival, where you can indulge in local culinary delights. Nature enthusiasts will appreciate our proximity to the Great Smoky Mountains National Park, while the scenic Blue Ridge Parkway offers stunning vistas or stop at the NC Arboretum for a picturesque walk. We look forward to welcoming you soon, let your Asheville adventure begin!!

Location

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG
12 Rocky Ridge Road, Asheville, NC
28806, United States

Hours

Reviews

4.4
799 reviews
5 stars
506
4 stars
200
3 stars
50
2 stars
17
1 star
26

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and common areas, noting that cleanliness is a priority for the hotel.

Staff Service

The staff received numerous compliments for being friendly, helpful, and professional, contributing positively to the overall experience.

Breakfast Quality

Feedback on breakfast was mixed; while some guests enjoyed the variety and quality, others reported issues with food availability and preparation.

Amenities Issues

Several reviews highlighted problems with amenities such as the gym equipment being out of order, the pool being closed, and inconsistent breakfast service.

Location

The hotel is conveniently located near shopping and dining options, making it a favorable choice for guests.
  • MM
    May
    Jan 3, 2026
    5.0
    ⭐⭐⭐⭐⭐ We had an excellent stay at Holiday Inn Express & Suites Asheville South. From the moment we arrived, everything was smooth, welcoming, and well organized. The room was spotless, comfortable, and very well maintained. The bed was great, the bathroom was clean and modern, and everything felt fresh and thoughtfully prepared. It’s clear that cleanliness and comfort are a priority here. The service was outstanding—friendly, professional, and genuinely helpful. Staff members were attentive without being intrusive, which made the experience even better. Breakfast exceeded expectations: fresh, well stocked, and with a great variety of options. Everything was organized, clean, and easy to enjoy, making mornings simple and pleasant. The location is convenient, quiet, and easy to access, and the price was excellent for the quality offered. This stay delivered real value—comfort, service, and quality all aligned. We would absolutely stay here again and highly recommend it to anyone visiting Asheville. A truly wonderful experience all around.
  • MD
    Mark Dodds
    Dec 9, 2025
    5.0
    Good motel nice pool!
  • TH
    Tonja Houston
    Nov 29, 2025
    3.0
    appears to be an older hotel that had some renovation..some things old (the elevators,hotel doors,bathroom doors)..no walk in shower like im accustomed to with most holiday inn express..this room had a step in bath tub.. this hotel directly across the street from the outlet mall..several fast food restaurants in the area..the breakfast wasn't what I was accustomed too...not many options and the juice dispenser made all the juices taste water downed.
  • MC
    Merton Canady
    Nov 14, 2025
    5.0
    We spent 2 enjoyable and quiet nights here. Location is easy to travel to anywhere in the city.
  • GZ
    Gabrielle Ziems
    Nov 1, 2025
    5.0
    Great location, staff was excellent very friendly and welcoming, hot tub spa was great after a day of hiking, different hot breakfast items each day. Would stay again if visiting Asheville!

Frequently Asked Questions About Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

Check-in time is at 16:00 and check-out time is at 11:00.

Does the hotel provide free breakfast?

Yes, complimentary hot buffet breakfast is available for guests.