Business Details
About
HotelWedding VenueBusiness Meeting Locations
Discover a Home Away from Home at our Asheville, NC Hotel.
The unique character of downtown Asheville and the beauty of the Blue Ridge Mountains surround the newly renovated Holiday Inn Express & Suites Asheville Downtown. We're only 20 minutes from Asheville Regional Airport (AVL) and a short drive from the many attractions in downtown Asheville, NC.
Our hotel's location puts you close to it all: dining, shopping, entertainment and the arts. You can spend a day perusing the galleries of Grove Arcade, exploring breweries in downtown, or touring the magnificent Biltmore Estate. Our hotel is less than 3 miles from the Blue Ridge Parkway.
Located only 1/2 mile from the heart of downtown, corporate travelers appreciate our hotel's proximity to Asheville's central business district as well as many after hour’s establishments to enjoy food, drinks and entertainment. While lodging in our Asheville hotel, you're invited to use our meeting rooms as well as the 24-hour Business Center.
We go beyond ordinary Asheville hotels to offer comforts you deserve, such as comfortable beds with triple sheeting, HDTVs, free Wi-Fi access and a microwave and refrigerator in each room. An indoor/outdoor pool are just a taste of the premium amenities you'll enjoy at the Holiday Inn Express & Suites Asheville Downtown.
Location
Holiday Inn Express & Suites Asheville Downtown by IHG
42 Tunnel Road, Asheville, NC
28805, United States
Hours
Reviews
4.3
1,251 reviews
5 stars
743
4 stars
314
3 stars
105
2 stars
24
1 star
65
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most guests praised the cleanliness of the rooms and common areas, although some reported issues with specific rooms.
Staff Service
While many reviews highlighted friendly and helpful staff, there were mixed experiences with check-in and customer service.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the variety while others noted issues with food quality and availability.
Location
Guests appreciated the hotel's convenient location near downtown Asheville and local attractions.
Value for Money
Overall, guests felt the hotel provided good value for the price, though some expressed dissatisfaction with specific charges and policies.
- MFmr f2 days ago5.0Having just trashed a Holiday Inn Express in Gatlinburg, let me call your attention to this one in Asheville. The complete opposite!! This is what you dream of when dreaming of your family vacation👏😇🙏 Perfect, perfect, perfect! Staff, food, rooms! If I were corporate, this is the place I would use as a model.
- SKSarah KennedyNov 10, 20255.0This is the nicest Holiday Inn Express I’ve had the pleasure of staying at. The rooms were so clean and my breakfast was delicious.
- JMJake MiddletonNov 10, 20251.0We have been camping and needed a day to recoup shower and relax. Unfortunately, first thing we did was experience more bugs than we did at the campsite! There was a cockroach crawling on our stuff when we were in the pool, and when we got to our room there were dead bugs lining the edge of the rooms. We thought the service was good for offering to comp us a free night! Come to find out they only would give 1,000 points towards our next stay, keep in mind a $137 room is equal to 25,000 points. When I called to get clarification they used the “general policy”. ABSOLUTELY AWFUL!
- GCGrace CrosbyOct 21, 20254.0Spent two nights at this hotel to enjoy Asheville. I had an enjoyable stay! 1. Great location, close to downtown, without having to be in downtown Asheville, and not too far from apple picking and hiking trails. 2. Service was a mix. Alan (hope I spelled his name right!), who helped me get checked in, was amazing! Super friendly and helped me remain in the room I had originally booked through Expedia, when I decided to extend my stay, Expedia could not help me stay in my original room, but Alan worked his magic and made it happen! Thank you! However, the other ladies who were handling check-in the next day, when I had to get my room key updated, due to the situation based on my staying an extra day, seemed not as friendly, had faces of annoyance or frustration on their faces. They were not mean and were helpful, but management may want to address that when you manage check-in, first impressions do make a difference, and I honestly felt like an inconvenience versus a valued guest. 3. The room was great overall. The only downside was that the TV remote was old and outdated, and did not work very well. Also, my room, while I felt safe and comfortable, was right near the parking garage, so you could hear cars leaving at various hours, which, when you are trying to sleep, is not convenient. If I ever come back to Asheville, NC, I will definitely stay at this Holiday Inn Express again!
- JMJacqueline MillerOct 16, 20255.0Above and beyond a great stay..(well appointed room...Quiet HVAC made for a great night's sleep..OUTSTANDING breakfast).. I lost a piece of jewelry in the parking lot..staff retrieved it, catalogued it and were able to identify it quickly when I called in. Thank you ...KUDOS !!!
Frequently Asked Questions About Holiday Inn Express & Suites Asheville Downtown by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Asheville Downtown?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast to guests?
Yes, complimentary buffet breakfast is available for free.
Are there any fitness facilities available at the hotel?
Yes, the hotel has a fitness center available for free, including elliptical machines and treadmills.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessible parking and is mobility accessible with elevators available.
Does the hotel allow pets such as cats or dogs?
No, cats and dogs are not allowed as pets at this hotel.
What sanitation and cleaning protocols are in place at the hotel?
The hotel uses commercial grade disinfectants, with enhanced cleaning in common areas and guest rooms; high-touch items are removed and plastic key cards are disinfected or discarded. Employees are trained in cleaning and hand washing protocols.
Is free Wi-Fi available in the hotel?
Yes, free Wi-Fi is available in public areas of the hotel.
Can I store my luggage at the hotel after check-out?
Yes, baggage storage service is available.
What nearby restaurants can guests visit around the hotel?
Guests can enjoy various nearby restaurants such as Outback Steakhouse, Panda Express, Mikado Japanese Steak House, Taco Bell, and Cracker Barrel Old Country Store for diverse dining options.
Are there interesting attractions near the hotel for sightseeing?
Yes, the hotel is close to notable attractions including Chimney Rock State Park, the Blue Ridge Parkway, and downtown Asheville with galleries and breweries for guests to explore.
What shopping options are available near the hotel?
Nearby shopping includes Lovers World, Casual Male XL, Hot Topic, and Up N Smoke for retail and professional services.