Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Welcome to the Holiday Inn Asheville Biltmore West, your ideal hotel in Asheville, NC, nestled in the stunning Blue Ridge Mountains. Our hotel combines modern comfort with a warm, inviting atmosphere, making us a perfect escape for nature lovers and adventurers.As a top hotel Asheville NC, we are perfectly positioned for you to explore everything this vibrant city offers. From the artistic flair of the River Arts District to the scenic overlooks of the Blue Ridge Parkway, Asheville invites you to discover and be inspired.Experience the magic of Asheville with us. We are the convenient Biltmore Asheville hotel for visiting the iconic Biltmore Estate, and we're just moments from the exciting downtown area and the Harrah's Cherokee Center.
Location
Holiday Inn Asheville - Biltmore West by IHG
435 Smokey Park Highway, Asheville, NC
28806, United States
Hours
Reviews
4.2
1,388 reviews
5 stars
760
4 stars
375
3 stars
132
2 stars
44
1 star
77
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests noted that the rooms were clean, but some reported issues with cleanliness in specific areas, such as carpets and bathrooms.
Staff Service
Customer service received mixed reviews; while some staff were praised for their friendliness and helpfulness, others were criticized for being rude or unhelpful.
Amenities
The hotel offers a variety of amenities, including a bar and restaurant, but many guests expressed disappointment over the lack of complimentary breakfast and issues with the pool.
Room Quality
Rooms were described as comfortable and spacious, but several guests mentioned that they were outdated and lacked certain features like microwaves.
Location
The hotel is conveniently located near attractions and restaurants, which was appreciated by many guests.
- CECharles EdsonDec 27, 20251.0It has a really nice lobby, but that is ruined by junky rooms and a rude, unhelpful staff.
- DBDaryl BrownDec 26, 20252.0Was welcoming when arrived However tv did not work internet did not work woke up am to a loud pounding and power tools in the adjoining wall ??
- TATravis ArnoldDec 20, 20255.0Great bar ..the bartender is soooo sweet...great place to have a drink and unwind
- ALAnts 4 LifeDec 3, 20251.0Really not sure if the room was ever clean and maybe just the beds made. Trash on the floor kids found boogers on the sheets on the side of the bed. Paint chips on all the furniture the door frames. Hair dryer bag in the bathroom with no hair dryer. I was on the second floor I am handicapped and the elevator was that order. We called and asked for trash bags because there were none in the trash cans in the room or the bathroom they never came up had to get pillows the second night because the pillows were so flat I've never seen a pillow that flat in my life. Mattress was rock hard. And no free breakfast options and also no coffee pot no coffee available in the lobby after 10:00 a.m. which really sucks for us because we love to drink coffee all day long. Even low budget hotels and ends have coffee pots when you walk in the door with fresh coffee. I will never stay at this hotel again it was horrible
- NKNathan KirbyNov 27, 20255.0Clean and cheap this is what you want. Big open lobby with indoor pool and restaurant bar in lobby. The rooms have a mini fridge but no microwave. AC unit works great. Be warned this side of town feels a bit worn down and ruff. Homeless people frequent the closest gas station. Hotel parking lot feels safe and is well lit.
Frequently Asked Questions About Holiday Inn Asheville - Biltmore West by IHG
How Far is Holiday Inn Asheville - Biltmore West to Biltmore Estate?
Holiday Inn Asheville - Biltmore West is approximately an 11 minute drive (7 miles).
How to get to the Blue Ridge Parkway from Holiday Inn Asheville - Biltmore West?
Blue Ridge Parkway is approximately 2 1/2 hours (171 miles) from Holiday Inn Asheville - Biltmore West via I-40 E and I-77 N.
What are some local restaurants, breweries, etc. to try when staying at Holiday Inn Asheville - Biltmore West?
When staying at the Holiday Inn Asheville - Biltmore West, you're just a short drive from downtown Asheville's restaurant and brewery scene, including Wicked Weed Brewing, Highland Brewing, and Green Man Brewery in the South Slope area. For restaurants, consider Biscuit Head or Nine Mile.
Does Holiday Inn Asheville - Biltmore West have a pool?
Yes, Holiday Inn Asheville - Biltmore West has indoor and outdoor pools.
Is there free parking at Holiday Inn Asheville - Biltmore West?
Yes, Complimentary parking is available at Holiday Inn Asheville - Biltmore West for hotel guests.
What time is check-in and check-out at Holiday Inn Asheville - Biltmore West?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Holiday Inn Asheville - Biltmore West offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at Holiday Inn Asheville - Biltmore West?
Yes, dogs are allowed and pets are welcome at the hotel.
Does the hotel provide accessible parking and facilities for guests with mobility needs?
Yes, the hotel has accessible parking and is mobility accessible with an elevator available.
What fitness and recreational amenities does the hotel offer?
The hotel features a free fitness center with elliptical machines, free weights, and a treadmill, as well as indoor and outdoor pools and a hot tub.
Is breakfast available at Holiday Inn Asheville - Biltmore West?
Yes, breakfast is available at the hotel.
Are there dining options onsite?
Yes, there is one restaurant and a bar on the premises for guests to enjoy meals and drinks.
What nearby attractions can guests explore while staying at Holiday Inn Asheville - Biltmore West?
Guests can visit the historic Biltmore Estate, explore the vibrant River Arts District, watch games at Bob Lewis Ballpark, or enjoy shows at Harrah's Cherokee Center, all nearby.
Are there convenient nearby services for travelers at or near Holiday Inn Asheville - Biltmore West?
Yes, nearby services include Enterprise Rent-A-Car for vehicle rentals, UPS Access Point locations for shipping needs, and CVS Pharmacy for medical supplies.
How can guests use local transit or nearby amenities to enhance their stay?
Guests can visit nearby restaurants like 435 Grill and Zaxby's for varied dining options, and relax after exploring the Blue Ridge Parkway. The hotel's location makes accessing these local amenities easy and convenient.