Best Western Asheville -Blue Ridge Parkway

4.2
1998 reviews

About

HotelBest Western
Located in Asheville,NC, the Best Western Asheville -Blue Ridge Parkway is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Asheville -Blue Ridge Parkway
501 TUNNEL RD, Asheville, NC
28805, United States

Hours

Reviews

4.2
1,998 reviews
5 stars
1,046
4 stars
604
3 stars
182
2 stars
68
1 star
98

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the rooms were clean and well-maintained, although some reported issues with specific rooms being dirty or having unpleasant odors.

Staff Service

The staff received mixed reviews; while many praised their helpfulness and friendliness, others reported negative experiences with management and front desk staff.

Breakfast Quality

The complimentary breakfast was frequently highlighted as a positive aspect, with many guests enjoying the variety and quality of food offered.

Noise Issues

Several guests complained about noise disturbances from adjacent rooms and outside, indicating that soundproofing could be improved.

Safety Concerns

Some reviews raised concerns about safety and security, mentioning drug activity and unsavory individuals around the property.
  • SB
    scott behm
    3 days ago
    4.0
    Staff here are truly great. Breakfast was really good. Rooms were clean.
  • JK
    Jennifer Kern
    Jan 1, 2026
    5.0
    Nice hotel. The best part was the spa in the room.
  • NP
    Nancy Pohl
    Dec 30, 2025
    4.0
    The bed was comfortable and the room was fine. My only complaint is that the rooms have old bathtubs that are slippery when wet and the water pressure wasn't great.
  • JJ
    Jenni
    Dec 25, 2025
    5.0
    The stay was great and very pet friendly! Front desk were very helpful and knowledgeable about nearby events to do. Breakfast is also very good. The beds were comfy.
  • RD
    Rudy Degi
    Dec 2, 2025
    1.0
    We don't normally rate places this low. However, we were trying to help a family that didn't have a place to go this evening, and are out in the freezing cold, so a few people came together to pay for a room for a couple and their 9 month old baby. The person that worked this evening told them to leave, because they didn't have a card for incidentals. When I called the front desk manager to pay for this family for the incidental, he refused it and told this family to leave. He also took our money, and didnt offer a refund, because it was paid for through a second party booking system. Helping folks when they are in need is something we should all be willing to do. Just something to think about before going to stay at this place.

Frequently Asked Questions About Best Western Asheville -Blue Ridge Parkway

What are the check-in and check-out hours for Best Western Asheville - Blue Ridge Parkway?

The hotel is open 24 hours a day, 7 days a week, allowing flexible check-in and check-out times.

Is free Wi-Fi available at Best Western Asheville - Blue Ridge Parkway?

Yes, complimentary Wi-Fi is available for all guests throughout the hotel.