Best Western Asheville -Blue Ridge Parkway

4.2
1980 reviews

About

Hotel
Located in Asheville,NC, the Best Western Asheville -Blue Ridge Parkway is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Asheville -Blue Ridge Parkway
501 TUNNEL RD, Asheville, NC
28805, United States

Hours

Reviews

4.2
1,980 reviews
5 stars
1,038
4 stars
596
3 stars
182
2 stars
68
1 star
96

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and common areas, although some reported issues with specific rooms being dirty or having unpleasant odors.

Staff Service

The staff received positive feedback for being friendly and helpful, although there were some complaints about rudeness and unhelpfulness in certain situations.

Breakfast Quality

The complimentary breakfast was frequently highlighted as a positive aspect, with many guests enjoying the variety and quality of food offered.

Noise Issues

Several reviews mentioned noise disturbances from thin walls and outside traffic, impacting the overall comfort of the stay.

Safety Concerns

A number of guests expressed concerns about safety due to the presence of unsavory individuals and drug-related activities in the vicinity of the hotel.
  • BB
    Brittany
    4 days ago
    5.0
    AMAZING STAY! ROOM WAS IMMACULATE, front desk, SUPER WELCOMING and the hot breakfast!!!! 😀 Great breakfast attendant as well! Housekeeping very sweet. My new favorite stay in Asheville. The only minor complaint is people outside of rooms smoking cigarettes. The smell travels into the room and they were dropping the butts on the ground in front of the doors. Smell would travel into room. Amazing value!
  • NN
    nicole newsham
    Nov 17, 2025
    1.0
    I booked 4 nights and I was not even given opportunity to stay at this hotel due to their night manager being a complete insensitive jerk. I drove over 10 hours to come see my dying nephew who was only given two weeks to live and the night manager had a horrible attitude towards from the second i walked into the hotel lobby. He claimed i was yelling at him which i was not but i was physically and mentally exhausted, so I tried to apologize to him.And he yelled at me further and told me that I can leave, and i'm not going to stay there. When i left the lobby and walked to my car, i ended up having a horrible anxiety attack and collapsed right in front of my car door. Then the night manager came outside to tell me to shut up or he was going to call the police. I did my best to get myself back together but he kept coming outside to yell at me more. I tried to drive out of the parking lot and almost crashed. This so called night management should not be allowed to treated people like that. I am so angry that my nephew who is Marine, a husband,an amazing father and just awesome person doesn’t get live but this monster night manager does. Life is so unfair. Shame on best western for employing a person who treats others so poorly. My best advice is, if you're going through an awful time in your life dont book a room there. And the whole hundred dollars upfront is extremely ghetto.
  • KG
    Kira Goguen
    Nov 5, 2025
    4.0
    Stayed here for 2 nights over the weekend while visiting Asheville. Hotel was clean and quiet! Our room was nice and also clean. No issues at all and value was great. Location is PERFECT to downtown Asheville. It's not walking distance, but finding cheap parking downtown was a breeze. Would stay here again when we come back to Asheville!!
  • JT
    James Tow
    Nov 4, 2025
    1.0
    I called about getting a few nights because my wife is having a procedure done tomorrow was told yes they they still take locals I told the woman my name and she said yes it's fine they had plenty of rooms available I get there n get told I'm on the do not rent to list n then get rudely told because I asked why am I on the list when I've done absolutely nothing wrong n got told he thinks I need to leave extremely hateful I'll be calling back to speak with the manager but for rudeness like this I'm not liable to bring me family who are coming in in a couple of weeks n had plans on recommending there but not just no but hell no
  • JJ
    Janice
    Nov 4, 2025
    4.0
    Great location, clean rooms and great staff. Only issue is that the walls are extremely thin and you can hear EVERYTHING in the room next to you. I was moved at my request but the same thing happened in the next room so that is how this facility is built.

Frequently Asked Questions About Best Western Asheville -Blue Ridge Parkway

What are the check-in and check-out hours for Best Western Asheville - Blue Ridge Parkway?

The hotel is open 24 hours a day, 7 days a week, allowing flexible check-in and check-out times.

Is free Wi-Fi available at Best Western Asheville - Blue Ridge Parkway?

Yes, complimentary Wi-Fi is available for all guests throughout the hotel.