Best Western Asheville -Blue Ridge Parkway

Reviews

• JC

  jay coeli

  4 days ago
  4.0
  Needed a single night in Asheville & chose this Best Western as convenient fond. Will certainly choose again.
• RD

  Rudy Degi

  Dec 2, 2025
  1.0
  We don't normally rate places this low. However, we were trying to help a family that didn't have a place to go this evening, and are out in the freezing cold, so a few people came together to pay for a room for a couple and their 9 month old baby. The person that worked this evening told them to leave, because they didn't have a card for incidentals. When I called the front desk manager to pay for this family for the incidental, he refused it and told this family to leave. He also took our money, and didnt offer a refund, because it was paid for through a second party booking system. Helping folks when they are in need is something we should all be willing to do. Just something to think about before going to stay at this place.
• AM

  Amy Miller

  Nov 23, 2025
  1.0
  We want to Asheville to handle a personal family matter concerning my elderly grandmother and family arrived from out of town. They stayed beside us at another hotel and we stayed at this hotel BW bc Glo had no more rooms. Anyway, we go to bed late and wake up at 9 a.m. to a housekeeper walking into my room and I'm half undressed with the covers pulled back. I yelled excuse me and she said sorry and closed the door. Wth!! I called the front desk and all they had to say was that shouldn't have happened. Well no shit. I'm very upset with how this was handled bc I could've slapped them w a charge. This is the 2nd time we've stayed here and the first time was bs as well. We won't be back!
• BB

  Brittany

  Nov 20, 2025
  5.0
  AMAZING STAY! ROOM WAS IMMACULATE, front desk, SUPER WELCOMING and the hot breakfast!!!! 😀 Great breakfast attendant as well! Housekeeping very sweet. My new favorite stay in Asheville. The only minor complaint is people outside of rooms smoking cigarettes. The smell travels into the room and they were dropping the butts on the ground in front of the doors. Smell would travel into room. Amazing value!
• NN

  nicole newsham

  Nov 17, 2025
  1.0
  I booked 4 nights and I was not even given opportunity to stay at this hotel due to their night manager being a complete insensitive jerk. I drove over 10 hours to come see my dying nephew who was only given two weeks to live and the night manager had a horrible attitude towards from the second i walked into the hotel lobby. He claimed i was yelling at him which i was not but i was physically and mentally exhausted, so I tried to apologize to him.And he yelled at me further and told me that I can leave, and i'm not going to stay there. When i left the lobby and walked to my car, i ended up having a horrible anxiety attack and collapsed right in front of my car door. Then the night manager came outside to tell me to shut up or he was going to call the police. I did my best to get myself back together but he kept coming outside to yell at me more. I tried to drive out of the parking lot and almost crashed. This so called night management should not be allowed to treated people like that. I am so angry that my nephew who is Marine, a husband,an amazing father and just awesome person doesn’t get live but this monster night manager does. Life is so unfair. Shame on best western for employing a person who treats others so poorly. My best advice is, if you're going through an awful time in your life dont book a room there. And the whole hundred dollars upfront is extremely ghetto.

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