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Green Roof lounge with 360 mountain views
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Candlewood Suites Asheville Downtown by IHG

4.2
(284 reviews)

Business Details

49 Tunnel Road, Asheville, NC
28805, United States
(828) 220-0300
https://www.ihg.com/candlewood/hotels/us/en/asheville/avltu/hoteldetail

About

HotelWedding VenueConference CenterBusiness Meeting LocationsExtended Stay HotelCandlewood Suites
The unique character of Downtown Asheville and the beauty of the Blue Ridge Mountains surround Candlewood Suites Asheville Downtown. We are only 20 minutes from Asheville Regional Airport (AVL) and a short drive from the many attractions in Downtown Asheville. We go beyond ordinary Asheville hotels to offer the comforts you deserve, such as comfortable beds with HDTVs, free Wi-Fi access and a stovetop, dishwasher, microwave, and refrigerator in each room. Our hotel's location puts you close to it all: dining, shopping, entertainment, and the River Arts District. You can spend a day perusing the galleries of Grove Arcade, exploring breweries in downtown, or touring the historic Biltmore Estate. Our hotel is less than 3 miles from the Blue Ridge Parkway allowing easy access to stunning mountain views and hiking trails. While lodging in our hotel, check out Asheville's only Green Roof lounge with 360° mountain views, where you can hang out, do yoga, or even host your next event. With over 11,000 square feet of space, the options are endless! You are also invited to use our meeting rooms, heated indoor pool and whirlpool, free guest laundry, and 24-hour Business Center. Located only 0.5 mile from the heart of downtown, corporate travelers appreciate our hotel's proximity to Asheville's central business district as well as many after hours establishments to enjoy food, drinks, and entertainment.

Location

Candlewood Suites Asheville Downtown by IHG
49 Tunnel Road, Asheville, NC
28805, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

4.2
284 reviews
5 stars
172
4 stars
56
3 stars
14
2 stars
12
1 star
30
  • BB
    Babezilla
    2 days ago
    3.0
    I recently stayed at this hotel and had a fairly average experience overall. One of the biggest downsides was that they don’t allow DoorDash or other food deliveries to be brought directly to the rooms, which was pretty inconvenient after a long day of travel. Having to go down and meet the driver every time was a bit of a hassle. The beds were also noticeably stiff, which made it hard to get a really comfortable night’s sleep. It wasn’t unbearable, but definitely not what I was hoping for. On a more positive note, the staff was decent, nothing extraordinary, but they were polite when needed. Overall, it wasn’t a terrible stay, but there are definitely some areas that could be improved.
  • RW
    Ryan Wagner
    Apr 6, 2026
    3.0
    It’s fine, nice staff and decent rooms, I would give it a much higher rating but they insist on sticking you with the garbage five dollar amenity fee when they literally provide nothing for free, seriously no amenities, they even charge for packets of hot chocolate. It’s just an unnecessary jab to take advantage of their customers that really irritated me.
  • JA
    Joey Abaté
    Mar 28, 2026
    5.0
    I can’t speak highly enough of this Candlewood Suites. Our stay definitely exceeded our expectations. It was really nice to see a hot tub and an indoor pool available. This location also has a rooftop terrace with an amazing view. The kicker was the service and friendly staff. Kay was extremely helpful and incredibly kind. And Mark the security guard made us feel like this place was bulletproof. This crew is legit and dedicated to the guest experience. I can’t wait to come back
  • TJ
    Tylieah Jade
    Mar 14, 2026
    5.0
    Over great experience for our first couple trip in Asheville, NC. Our stay was amazing, as well as the staff. We had the greatest host Trisa!
  • JG
    Jessica Gordon
    Feb 25, 2026
    3.0
    It's an "okay" hotel. Nothing to write home about. They dint offer breakfast. The rooms are smaller than most hotels we've been too. The 'suite' is hardly as suite but it's okay. It's clean and the service is on top of it. It's just an average hotel tho. Nothing crazy. If you need a nicer place to lay your head and not looking for anything picky this is your place.

Frequently Asked Questions About Candlewood Suites Asheville Downtown by IHG

What are the check-in and check-out times at Candlewood Suites Asheville Downtown by IHG?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Does Candlewood Suites Asheville Downtown allow pets?

Yes, dogs are allowed and pets are welcome at this hotel. However, cats are not allowed.

Brand Certified Facts from Candlewood Suites Asheville Downtown by IHG

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