Crowne Plaza Saint John Harbour View by IHG

3.8
1175 reviews
Welcome to Crowne Plaza Saint John Harbour View.

About

HotelLuxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
Welcome to Crowne Plaza Saint John Harbour View, offering breathtaking views of the Saint John Harbour. Located just 18 km from the Saint John Airport and a short distance from Uptown, we place you at the heart of the city’s best attractions, dining, and entertainment. Our amenities elevate your experience, whether you’re here for business or leisure. Start your day with a nourishing breakfast at our on-site restaurant, then unwind after a productive day with a swim in our heated indoor pool or a soak in the hot tub. Our fitness centre, free Wi-Fi, business centre, and flexible meeting spaces ensure you’re always connected. Book your stay at one of the top Saint John hotels and enjoy a seamless blend of work, relaxation, and inspiration.

Location

Crowne Plaza Saint John Harbour View by IHG
10 Portland Street, Saint John, NB
E2K 4H8, Canada

Hours

Reviews

3.8
1,175 reviews
5 stars
468
4 stars
296
3 stars
190
2 stars
100
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the staff for their friendliness, helpfulness, and exceptional service, particularly highlighting individuals like Wasana, Ishan, and Cindy.

Cleanliness

Many reviews noted the cleanliness of the rooms and facilities, although some mentioned issues with specific areas like the pool and hallways.

Dining Experience

The restaurant received mixed reviews; while many enjoyed the food and service, some criticized the breakfast options and overall dining experience.

Location

The hotel is well-located with good views and easy access to walking trails, though some guests found the surrounding area less appealing.

Noise Issues

Several guests reported noise disturbances from other guests and construction, impacting their overall comfort during their stay.
  • KC
    Krista Carpenter
    Dec 30, 2025
    5.0
    Work Christmas party! Top of the town, beautiful spot to rent for a party. Beautiful view of Saint John for up there
  • MC
    Michael Clark
    Dec 19, 2025
    5.0
    Phenomenal service! Clean rooms and very accommodating with us have a dog. We will be back soon with our Mac :)
  • MF
    Melinda Foster
    Dec 9, 2025
    5.0
    Came for a meeting and lunch. Great location, parking, food and service! We will be back.
  • SA
    Steve Arsenault
    Dec 8, 2025
    5.0
    We have gone here several times to bring our son to the hospital for treatments in St John They have a hospital rate, you have too call them for it. Very clean, very easy to get in and out. Friendly staff that recognized us after a day. we appreciate this hotel!
  • CR
    CeCe Reviewed
    Nov 30, 2025
    5.0
    We stayed for 4 nights at the end of November and it met all our needs. The building is on the older side but the staff did all they could to decorate the lobby nicely and made it look inviting and clean. We could see the big "Saint John" sign on the hill and the harbour so we absolutely enjoyed the location. The room we had was renovated so our beds were comfortable, there were multiple chargers available and the bathroom was very practical. There was good water pressure and we never had trouble with the temperature. Also, the room AC/Heat was very reactive so the room cooled and warmed up very quickly. There is a gym there and each time we were there, no one else was there so lots of privacy and plenty of towels, wipes, and water. The pool area was pretty big and if I had to nitpick, I would say this area could use a bit more care. The pool and hot tub area could use a more regular cleaning schedule and the towels also need to be refilled more often. The breakfast is not free but the front desk could offer it at a discount. We only ate there once and the only difference from a free breakfast buffet at another hotel is that they offer fresh pico de gallo and baked beans. The other offerings are pretty standard things like pancakes, eggs, sausage, bacon, muffins, toast, yogurt, oatmeal, etc. Overall, we were really happy with the hotel and the service we received.

Frequently Asked Questions About Crowne Plaza Saint John Harbour View by IHG

Is parking available at Crowne Plaza Saint John Harbour View?

Yes, we offer secure, on-site parking for our guests. Parking rates may vary, so please inquire at the front desk or check online for the latest information.

Are there any fitness facilities at Crowne Plaza Saint John Harbour View?

Yes, our hotel has a fully equipped fitness centre available to all guests. It includes cardio and strength-training equipment to help you stay active during your stay.