Best Western Plus Saint John Hotel & Suites

4.4
753 reviews

About

Hotel
At the Best Western Plus Saint John Hotel & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Saint John Hotel & Suites will stand out among other hotels in Saint John,NB. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Saint John Hotel & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Saint John Hotel & Suites
55 Majors Brook Dr, Saint John, NB
E2J 0B2, Canada

Hours

Reviews

4.4
753 reviews
5 stars
431
4 stars
239
3 stars
50
2 stars
10
1 star
23

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, highlighting exceptional service from individuals like Pam, James, and Joe.

Cleanliness

Overall, guests noted that the hotel was clean, with many mentioning spotless rooms and well-maintained common areas.

Breakfast Quality

Feedback on breakfast was mixed; while some enjoyed the variety and quality, others criticized it for being subpar or poorly prepared.

Room Condition

Several reviews indicated that while rooms were spacious and comfortable, many felt the decor and amenities were outdated.

Location

The hotel is conveniently located near restaurants and shopping, making it a favorable choice for guests.
  • HL
    Hank Lemoine
    Nov 18, 2025
    5.0
    Excellent stay.
  • MM
    Muhammad Mosa
    Nov 6, 2025
    5.0
    great service and clean environment. i really enjoyed my visit. delicious food with excellent hospitality. high recomended.
  • LH
    Lakshmi Menon H
    Nov 4, 2025
    5.0
    The perfect stay! I love this place, their service and staff is incredible.I just had to stay for a night but I wish I had longer😅 Thankyou for your service!
  • AS
    Ashley Smith
    Oct 16, 2025
    2.0
    UPDATE: Called head office and complained about this stay... recieved a call from the "manager" today which was a joke.. said the breakfast was actually half decent.. which i thought was a prank LOL would never ever stay here agian! Will be called back head office manager pretty much said he it is what it is ... We sadly stayed here, and we had a bad experience. It started off good with the male representive that checked up in.. Then when we got in our room (room 314) we noticed pee stains on the matress. It was gross!!!! The rooms are very old style and the wireless charger were not working. There no fan in the bathroom. Then to make matters worse the breakfast was the WORST we ever had!!!!! Cold eggs which were fake and cut up like cubes of jello, hashbrown was cold! Dried up. Waffles were cold even though they were undwr a heater which wasnt working. I hate a bite of the waffles and they were like 3 day old soggy. The fridge that holds the yogurt was warm so we were nervous to even try the yogurt. We didnt even eat anything! We paid 40,000 points and when i wrote a review the manager didnt even offer to refund any. Very dissapointed and wont be back. At checkout the lady was rude and she didnt even ask us how our stay was, i am guessing she doesnt ask cause the hotels gets so many complains. We stayed october 9-11 in room 314.
  • KB
    Karen Basque
    Oct 13, 2025
    5.0
    Prices are too high for a basic hotel

Frequently Asked Questions About Best Western Plus Saint John Hotel & Suites

Does Best Western Plus Saint John Hotel & Suites offer free Wi-Fi to guests?

Yes, free Wi-Fi is available in all guest rooms and public areas at Best Western Plus Saint John Hotel & Suites.

Where is Best Western Plus Saint John Hotel & Suites located?

The hotel is located at 55 Majors Brook Dr, Saint John, NB, E2J 0B2, Canada.