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Best Western Plus Saint John Hotel & Suites

4.4
(763 reviews)
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Business Details

55 Majors Brook Dr, Saint John, NB
E2J 0B2, Canada
(506) 657-9966
http://bestwestern.com
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About

HotelBest Western
At the Best Western Plus Saint John Hotel & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Saint John Hotel & Suites will stand out among other hotels in Saint John,NB. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Saint John Hotel & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Saint John Hotel & Suites
55 Majors Brook Dr, Saint John, NB
E2J 0B2, Canada

Hours

Reviews

4.4
763 reviews
5 stars
435
4 stars
242
3 stars
51
2 stars
10
1 star
25

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and common areas, although some reported issues with specific rooms.

Staff Service

The staff received numerous compliments for their friendliness and helpfulness, although there were a few negative experiences reported.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it unappealing or of poor quality.

Room Conditions

While many guests found the rooms comfortable and spacious, some noted that certain rooms were outdated or had maintenance issues.

Location

The hotel is well-located near restaurants and shopping, which was frequently mentioned as a positive aspect.
  • RB
    Randy Burke
    Feb 9, 2026
    1.0
    Stayed here Jan 30 and 31st. Booked 2 rooms through Avion points, first room was fine, the other room not so much. As soon as we opened the door there was a bad smell from the room, smell of chemicals, covering mold/must, wet dog smell. Combine that with the fact that there was a silverfish crawling across the floor when we opened the door as well. There was hairballs all over the floor and just a very unclean room. Asked front desk if we could have a new room, since this was not up to par for someone to stay in. Told us there was nothing they could do since it was booked on points, can't change the room at all. All he could do was offer us some Febreze to help cover the smell. Or we could book another room. I asked to see the other rooms and the one he showed us was fine, so I spent more avion points and booked the 2nd room. I contacted Avion to see about refunding me the points we paid for the one room that was substandard, but when they called me back they told me the Hotel had said they did everything they could and we didn't accept any of their solutions. I'm sorry but Febreze doesn't cut it for me when the room is dirty, smells bad and had a live silverfish crawling in it. In the end, I would really like to have the points back I wasted on the first room.
  • SS
    Solange Sharkie
    Jan 7, 2026
    5.0
    Near perfect in everyway.
  • AW
    Andrew White
    Jan 2, 2026
    5.0
    Great hotel. Everything was perfect. Great check-in, rooms clean, comfortable and modern. Breakfast was great with attentive staff.
  • MB
    Meaghan B
    Dec 28, 2025
    5.0
    We had a great stay at the Best Western. The room was very clean and the beds were SO comfy! The staff were very friendly and made us feel right at home. We didn't have time to try the breakfast but maybe next time. The only complaint I would make is that we couldn't bring our fur baby along for our stay as they are not pet friendly. I would rate my stay 9/10!
  • DA
    Dr Charles Amadi
    Dec 28, 2025
    4.0
    We had an awesome experience @ BWPSJ…..the breakfast was delicious, lots of variety and the customer service was superb. Will stay there anytime, any day.
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Frequently Asked Questions About Best Western Plus Saint John Hotel & Suites

Does Best Western Plus Saint John Hotel & Suites offer free Wi-Fi to guests?

Yes, free Wi-Fi is available in all guest rooms and public areas at Best Western Plus Saint John Hotel & Suites.

Where is Best Western Plus Saint John Hotel & Suites located?

The hotel is located at 55 Majors Brook Dr, Saint John, NB, E2J 0B2, Canada.

Brand Certified Facts from Best Western Plus Saint John Hotel & Suites

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