Best Western Plus Saint John Hotel & Suites

4.4
758 reviews

About

HotelBest Western
At the Best Western Plus Saint John Hotel & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Saint John Hotel & Suites will stand out among other hotels in Saint John,NB. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Saint John Hotel & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Saint John Hotel & Suites
55 Majors Brook Dr, Saint John, NB
E2J 0B2, Canada

Hours

Reviews

4.4
758 reviews
5 stars
433
4 stars
241
3 stars
50
2 stars
10
1 star
24

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most customers praised the cleanliness of the rooms and common areas, noting that the hotel was well-maintained.

Staff Service

The staff received high marks for being friendly, helpful, and accommodating throughout guests' stays.

Breakfast Quality

Feedback on breakfast was mixed; while some enjoyed the variety, others criticized the quality and presentation of the food.

Room Comfort

Guests generally found the rooms comfortable and spacious, although some mentioned outdated decor and issues with noise.

Customer Complaints

Several reviews highlighted issues with customer service, particularly regarding room cleaning and handling of complaints.
  • SS
    Solange Sharkie
    5 days ago
    5.0
    Near perfect in everyway.
  • AW
    Andrew White
    Jan 2, 2026
    5.0
    Great hotel. Everything was perfect. Great check-in, rooms clean, comfortable and modern. Breakfast was great with attentive staff.
  • MB
    Meaghan B
    Dec 28, 2025
    5.0
    We had a great stay at the Best Western. The room was very clean and the beds were SO comfy! The staff were very friendly and made us feel right at home. We didn't have time to try the breakfast but maybe next time. The only complaint I would make is that we couldn't bring our fur baby along for our stay as they are not pet friendly. I would rate my stay 9/10!
  • DA
    Dr Charles Amadi
    Dec 28, 2025
    4.0
    We had an awesome experience @ BWPSJ…..the breakfast was delicious, lots of variety and the customer service was superb. Will stay there anytime, any day.
  • RE
    Regan Ede
    Nov 29, 2025
    4.0
    The staff was super friendly and helpful from the time I made the reservation to the time we checked out. The rooms are a little louder than you would like. I was in room 103 which is one of the suites and I could hear most people checking in which was less than ideal. Hotel was clean, pool was warm (no hot tub), and they made my towel into a swan for a nice touch. I will say breakfast was not the greatest. It was a standard warm continental breakfast but everything looked unappealing. We didnt touch the sausages it looked like it was about to fall apart and the bacon was sitting in a tray full of bacon grease. The danishes also were just visually unappealing and the wife said kinda stale. Overall 4/5 stars because the breakfast is basically just an added bonus.

Frequently Asked Questions About Best Western Plus Saint John Hotel & Suites

Does Best Western Plus Saint John Hotel & Suites offer free Wi-Fi to guests?

Yes, free Wi-Fi is available in all guest rooms and public areas at Best Western Plus Saint John Hotel & Suites.

Where is Best Western Plus Saint John Hotel & Suites located?

The hotel is located at 55 Majors Brook Dr, Saint John, NB, E2J 0B2, Canada.