Business Details
About
Luxury HotelWedding VenueConference CenterBusiness Meeting Locations
Whether travelling on business or leisure we are excited to provide you an even better guest experience with all renovated guest rooms. These rooms provide all the standard amenities including 50” flat screen TV, fridge, in-room safe, complimentary wireless high speed internet, a work desk and complimentary Keurig coffee service. Now featuring executive and club King rooms with a panoramic view of downtown Moncton and the Petitcodiac River. Located in the heart of Downtown Moncton and across the street from the Avenir Event Centre. Within walking distance to the Capitol Theatre, restaurants, bars, the VIA Rail train station, and a 10 minute drive to the Moncton International Airport. We feature the following amenities and services: fitness center, heated indoor pool, hot tub, free WiFi. Tailor your day for whatever comes your way. When multi-tasking is your M.O., we've got the right space for you. Whether you're working solo or in a team huddle, Plaza Workspace offers adaptive spaces with access to food and service when you need it most. Check out our Lobby Market. If you are looking for a place to host a meeting or event, we got you covered. We offer 14 meeting rooms with over 14,000 square feet and state of the art AV equipment. An experienced Crowne Meetings Director will help you set up the perfect conference or event.
Location
Hours
Reviews
4.5
2,124 reviews
5 stars
1,384
4 stars
493
3 stars
150
2 stars
34
1 star
63
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customers consistently praised the friendly and attentive service from staff, particularly highlighting individuals like Hannah, Tess, and Karl.
Cleanliness
The hotel received numerous compliments for its clean and well-maintained rooms and facilities.
Breakfast Experience
Many guests enjoyed the breakfast offerings, noting the quality of food and service, although there were some issues with billing clarity.
Location
The hotel's location was frequently mentioned as ideal, being close to local attractions and amenities.
Overall Satisfaction
Overall, guests expressed high satisfaction with their stays, often mentioning they would return.
- TDTodd Davidson2 days ago5.0Room was very cozy and clean. Beautiful Christmas decorations. Breakfast was excellent, food was wonderful and the servers, Tess & Leo were very friendly! Service at the check in counter and and breakfast was a little slow but they were very busy so we were still very happy with our stay and would definitely stay here again!
- NDNiki deveau3 days ago5.0We came to Moncton to see Colin James at the Capitol Theatre. The hotel was close to the venue. We ate at Baton Rouge, accessible without going outside. Liked the accessible entrance and parking close to that door. Loved the kingsize bed! Front desk staff friendly and helpful. Room was a nice size. Walkin shower was great. Hairdryer, nice! Also a microwave. Loved the plant based shampoo, conditioner, soap etc. Would have been nice to have a complimentary breakfast.
- CPChristopher Payne4 days ago5.0The room was amazing. Extremely clean and plenty of room. The check in was a breeze even though it was busy. Very well organized staff and extremely friendly and helpful. We will be back again.
- JCJosephine ClementsNov 10, 20255.0My daughter is disabled. Upon entering the room, we found a little note and a little frog trinket! This was such a nice little touch and made my daughter so excited. Thank you. The tins are clean and comfortable. I wish I could spell the name of the person who left this trinket and did the room up for us. I think it is Tishano or tishanq. Great place to stay!
- LDLeeann DennisNov 9, 20255.0The Crowne Plaza Moncton Downtown offers a breakfast buffet experience that combines convenience, comfort, and commendable service. The buffet selection presents a well-balanced assortment of classic breakfast staples — from fresh pastries and seasonal fruits to hot entrées like eggs. What truly distinguishes this breakfast experience, however, is the service. The staff demonstrate a genuine attentiveness that elevates the entire visit. Overall, breakfast at the Crowne Plaza Moncton Downtown is a pleasant experience defined by thoughtful service and dependable quality.
Frequently Asked Questions About Crowne Plaza Moncton Downtown by IHG
Is there free Wi-Fi available at Crowne Plaza Moncton Downtown by IHG?
Yes, complimentary Wi-Fi is available at Crowne Plaza Moncton Downtown by IHG for guests.
What is the cancellation policy at Crowne Plaza Moncton Downtown by IHG?
The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.
Can I earn loyalty points for my stay at Crowne Plaza Moncton Downtown by IHG?
Yes, we Crowne Plaza Moncton Downtown by IHG participates in IHG One Rewards, allowing guests to earn points for their stay.
Does Crowne Plaza Moncton Downtown by IHG have accessible rooms?
Yes, Crowne Plaza Moncton Downtown by IHG has accessible rooms designed to ensure the comfort of guests with disabilities.
Is there a concierge service available at Crowne Plaza Moncton Downtown by IHG?
Concierge is available at most of our hotels to connect with guests and assist them in their stay. Please contact the Crowne Plaza Moncton Downtown by IHG front desk for more information.
Is room service available at Crowne Plaza Moncton Downtown by IHG?
Yes, room service is available at Crowne Plaza Moncton Downtown by IHG serving delicious food and drink to your room.
What are the check-in and check-out times at Crowne Plaza Moncton Downtown by IHG?
Check-in time is at 15:00 and check-out time is at 11:00.
Does the hotel provide accessible parking and rooms?
Yes, the hotel offers accessible parking and accessible rooms to ensure comfort for guests with disabilities.
Is there a fitness center available for guests?
Yes, a fitness center with elliptical machines, free weights, and treadmills is available for guests free of charge.
Are pets allowed at Crowne Plaza Moncton Downtown by IHG?
Yes, pets are welcome at the hotel.
What dining options are available at the hotel?
The hotel has one restaurant and offers room service as well as breakfast options for guests.
Is there a business center and meeting facilities available?
Yes, the hotel features a business center and 15 meeting rooms with over 14,000 sq ft of space equipped with state-of-the-art AV equipment.
Does Crowne Plaza Moncton Downtown by IHG provide additional sanitation and cleaning measures?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, and employees are trained in cleaning procedures and hand washing.
What transportation or car rental options are nearby?
Several car rental agencies are near the hotel including Dollar Car Rental, Hertz Car Rental - Mountain Road, Thrifty Car Rental, and Dollar Rent a Car, convenient for guests needing vehicles during their stay.
What entertainment and dining establishments are close to the hotel?
Nearby you can enjoy dining at Bâton Rouge Grillhouse & Bar, The Dandelion Café, T-bone's, Carrabba's Italian Grill, and Monk10 Taproom and Fine Eatery. For nightlife, The Pit Stop Sports Bar and Racing Simulators, The Bunker Golf Bar & Lounge, and Monk 10 bar are nearby.
What local attractions and services can guests visit near Crowne Plaza Moncton Downtown?
Guests can visit the Capitol Theatre, VIA Rail train station, Avenir Event Centre across the street, and nearby places like Canadian Heritage and Highfield Square Shopping Centre for cultural and shopping experiences.