At the Best Western Plus Moncton you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Moncton will stand out among other hotels in Moncton,NB. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Moncton will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Numerous reviews highlighted dirty rooms, bathrooms, and common areas, with reports of mold, bugs, and unclean furniture.
Staff Performance
While some guests praised the friendly and helpful staff, others reported rude or unhelpful service, particularly at the front desk.
Room Quality
Many guests found the rooms outdated and poorly maintained, with issues such as broken furniture, unpleasant odors, and inadequate amenities.
Breakfast Experience
The breakfast was generally considered basic and repetitive, with some guests appreciating the variety while others found it lacking.
Location and Parking
The hotel is conveniently located near the highway and shopping areas, but some guests expressed concerns about safety in the parking lot.
JW
Joey Wiseman
Nov 24, 2025
3.0
VERY DIRTY ROOMS!! Moved from first room on first floor to our second room on second floor both were filthy. Floors not swept, bathroom floor full of stains around tub and toilet.
Beer corks under coach and plenty of food wrappers.
Coach and chair very dirty and you could not sit on coach. Metal bar hitting right on your tailbone. $506.00 for the weekend. Forwhat??
HL
Hank Lemoine
Nov 14, 2025
5.0
Lots of parking. Rooms are nice.
SN
syed naqvi
Nov 13, 2025
5.0
Sure
KL
K Lelievre
Oct 19, 2025
4.0
The location is not the easiest to go in however, the bed and the rooms were clean...wish the tvs were newer, but for sleeping only this is a good place to go. Oh the beds are comfy
CT
Chris Tough
Oct 3, 2025
1.0
We stayed at your property Friday night August 22, 2025 in room 332. Upon getting back from the yqm concert, our living room in the king suite had no a/c or heat the thermostat was not working, the couch bed was broken and wouldn’t fold out, and was collapsed in the back so you can’t even sit properly. The cushions on that couch were filthy. Defiantly not what I would expect from a best western plus, a normal 195$ room that was jacked up to almost $600 for the concert. Contacted the main desk and they didn’t have any workers to bring a couple more towels and no one to check the A/c and said we have to come to the main desk if we want towels and blanket. So the worker at the desk couldn’t do anything but apologize and told me to contact the manager.