Best Western Plus Grand-Sault Hotel & Suites

4.3
745 reviews
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Business Details

187 Ouellette St, Grand Falls, NB
E3Z 3E8, Canada
(506) 473-6200
http://bestwestern.com
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About

Hotel
At the Best Western Plus Grand-Sault Hotel & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Grand-Sault Hotel & Suites will stand out among other hotels in Grand Falls,NB. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Grand-Sault Hotel & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Grand-Sault Hotel & Suites
187 Ouellette St, Grand Falls, NB
E3Z 3E8, Canada

Hours

Reviews

4.3
745 reviews
5 stars
427
4 stars
210
3 stars
59
2 stars
21
1 star
28

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and accommodating staff, highlighting individuals like Ryan, Harleen, and Melissa for their exceptional service.

Cleanliness

The hotel received consistent positive feedback regarding the cleanliness of the rooms and common areas, with several guests noting it as one of the cleanest hotels they have stayed in.

Pricing Concerns

Numerous reviews mentioned that the hotel is overpriced, especially considering the lack of complimentary breakfast and the quality of the restaurant.

Restaurant Quality

The on-site restaurant received negative feedback for its food quality and pricing, with many guests expressing disappointment in the dining options.

Amenities Issues

Guests reported issues with the pool and hot tub, including cleanliness and maintenance concerns, which detracted from their overall experience.
  • BW
    Brian Walsh
    Nov 1, 2025
    5.0
    At the end of a long journey the bright light was Ryan at reception. The most welcoming demeanour made the trials of the day slip away. Everything else was on spot, and because it was Halloween there was a bag of treats in the room. Ryan's intuition making our stay most pleasant. Thank you Princess.
  • GS
    Glenn Sheil
    Oct 13, 2025
    5.0
    Stayed the night on way to Quebec City from PEI. No reservation. Greeted by Harleen with big smile. Friendly accomodating and very professional and quick. Hotel is very clean and modern and little pub restaurant a nice end to long day. Harleen a great asset to the BW team
  • MW
    Melanie Ward
    Oct 5, 2025
    5.0
    Very nice staff. Clean rooms, quiet and comfortable. Was a perfect stay.
  • MC
    Martine Chartier
    Sep 2, 2025
    4.0
    Nous avons très bien été accueillis les 2 fois que nous y avons séjourné
  • ML
    Melissa Leclair
    Aug 29, 2025
    2.0
    Ok hotel. The pool needs updating, it was peeling and had a weird smell. Gave me a headache after 10 minutes. Room was ok. Good for one night, wouldn't want to stay much longer then that.
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Frequently Asked Questions About Best Western Plus Grand-Sault Hotel & Suites

What amenities does Best Western Plus Grand-Sault Hotel & Suites offer for business travelers?

All guest rooms include a spacious work desk and free internet access to support business needs.

Is WiFi available at the Best Western Plus Grand-Sault Hotel & Suites?

Yes, free WiFi is available for all guests at the hotel.