Business Details
About
HotelBest Western
At the Best Western Plus Edmundston Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Edmundston Hotel will stand out among other hotels in Edmundston,NB. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Edmundston Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Hours
Reviews
4.4
1,942 reviews
5 stars
1,148
4 stars
541
3 stars
126
2 stars
44
1 star
83
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and hotel facilities, although some reported issues with specific areas like bathrooms and hallways.
Staff Performance
Feedback on staff was mixed; while some guests highlighted friendly and helpful service, others experienced poor communication and unprofessional behavior.
Breakfast Quality
The breakfast received positive remarks for variety and quality, though some guests noted issues with space and food temperature.
Room Comfort
Guests appreciated the spacious and modern rooms, but there were complaints about uncomfortable beds and noise issues.
Maintenance Issues
Several reviews mentioned maintenance problems, including malfunctioning amenities and cleanliness concerns in certain areas.
- EEEmRose5 days ago2.0Unfortunately, our experience with Best Western Edmunston was really disappointing. We had stayed here once before and remembered it being good. Our room upon entering seemed very nice but it turned into one of our worst hotel stays. I went to take a shower, and discovered it was covered in hairs all along the shower walls and tub. Obviously not cleaned, as I can’t imagine someone cleaning it and leaving obvious hairs. The king size bed had its base sheet coming off, and we discovered it wasn’t even a proper fitted sheet, just a top sheet loosely tucked under it. I feel like your bare minimum expectations of a hotel, especially one you’re spending $250/night, is for clean shower and well made bed. The night continued with a large group of people checking in to the right of us, and the smell of weed filled our room. It was intoxicating and we called the front desk to see if there was anything they could do. We couldn’t open a window as it was -30 out and the bathroom fan was very loud. Around midnight we were woken up for the 3rd time from a different group of partying men that were treating the hallway like their own space, yelling up and down it and partying all night. I don’t mind if people use their hotel rooms for whatever they want, but bringing it into the hallways at 12/1am in the morning seemed unreasonable. We called the desk to see if there was anything they could do. We eventually fell asleep after 1am, and had to get up at 5:30am and head out. We had breakfast before we left, which was very good, however everything else was extremely disappointing, especially for the cost and reputation we expected better cleanliness, and higher standard of room, customer service and overall expectation to feel comfortable.
- WWweisslapinJan 1, 20265.0Really great breakfast. Lovely staff. Nice rooms.
- IPIvana PDec 31, 20254.0Convenient to the highway and family friendly. Large rooms with comfortable beds. Looks like an older hotel that has been renovated. We chose this hotel for the pool. Appreciated the kiddy pool with umbrella water feature. Disappointed the slide was closed due to maintenance issues, but these things happen. Hot tub chemicals were really strong, like eye stinging strong. But facilities were enough for the kids to burn some energy so overall a good stop on our road trip.
- IIIsabelleDec 30, 20255.0We just stayed at the Best Western in Edmundston and wanted to give a shout out to the front desk staff. Nanima was incredible in making sure our large party was well taken care of during our stay (particularly so when one of the young kids got hurt). She was very kind and professional and made all the difference. Thank you!!
- DODavid OuelletteDec 29, 20251.0room stank. staff had hard time understanding english. the one thing we booked this hotel for was the waterslide and the waterslide was busted. no forewarning. dont bother with this hotel
Frequently Asked Questions About Best Western Plus Edmundston Hotel
What are the check-in and check-out hours at Best Western Plus Edmundston Hotel?
The Best Western Plus Edmundston Hotel is open 24 hours a day, 7 days a week, allowing flexible check-in and check-out times.
Is Wi-Fi available at the Best Western Plus Edmundston Hotel?
Yes, free Wi-Fi is available for all guests at the Best Western Plus Edmundston Hotel.
Does the Best Western Plus Edmundston Hotel offer amenities for business travelers?
Yes, all guest rooms include a spacious work desk and free internet access, ideal for business travelers.
Are there in-room conveniences for extended stays at the hotel?
Yes, each room provides a mini fridge for storing drinks and snacks, perfect for extended stays.
Is there a fitness center available at Best Western Plus Edmundston Hotel?
Yes, the hotel features an in-house fitness room for guests to maintain their workout routine.
Does the Best Western Plus Edmundston Hotel have an on-site restaurant or dining options?
Yes, the hotel has a restaurant as part of its amenities.
What is the address and contact number for Best Western Plus Edmundston Hotel?
The hotel is located at 280 Boul Hebert, Edmundston, NB, E3V 0A3, Canada. The main phone number is +1 506-739-0000.
What nearby places can guests visit around the Best Western Plus Edmundston Hotel?
Guests can visit L'Inox Lounge, a nearby lounge and bar located close to the hotel, ideal for relaxing evenings.
Are there any dentists located near Best Western Plus Edmundston Hotel for emergency dental needs?
Yes, Dr. Morneault Julien, a dentist, is located nearby the hotel for any dental care requirements.
How can nearby points of interest enhance my stay at Best Western Plus Edmundston Hotel?
Visiting nearby places like L'Inox Lounge offers guests convenient options for leisure and entertainment close to the hotel, enhancing the overall experience.