Located in Shelby,MT, the Best Western Shelby Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Guests consistently praised the hotel for its cleanliness, noting spotless rooms and well-maintained facilities.
Staff Service
The staff received high marks for their friendliness, helpfulness, and exceptional customer service.
Breakfast Quality
Many reviews highlighted the quality and variety of the breakfast, with guests appreciating the fresh options and attentive staff.
Location Concerns
Some guests mentioned the hotel's location as a downside, citing limited nearby dining options and issues with the entrance driveway.
Comfort Issues
A few guests reported discomfort with the beds and noise from nearby train tracks, though many found the rooms generally comfortable.
GG
Georgette
5 days ago
5.0
We usually stop in Milk River when heading to Arizona, hotel was full and we couldn’t get a room. Best thing that ever happened. I love Best Western hotel because they are always clean, friendly, and reasonable prices. The front desk service was top notch here in Shelby!
SS
Sarah Schiltz
Nov 16, 2025
4.0
Place looked pretty great, was clean and mostly quiet. Beds were a bit worn and you can hear a metal grinding sound which is the trains. The sound was very low though, I'm just a super sensitive sleeper. There are pads for RVs behind the hotel too which is awesome. not much shade cover / privacy, but nice.
GK
Going Keep
Nov 13, 2025
4.0
房間很舒服又很大,早餐選項不多但不錯吃
JT
Jackie Tallman
Nov 12, 2025
5.0
Great spot to park your semi truck and trailer in front of the hotel. Everyone was pleasant. Located next door to a clinic and near family dollar if you need something. Mrs. Peterson delivered a wonderful delicious warm breakfast. (Gluten free options available)