Located in Shelby,MT, the Best Western Shelby Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Guests consistently praised the hotel for its cleanliness, noting spotless rooms and well-maintained facilities.
Staff Service
The staff received high marks for their friendliness, helpfulness, and exceptional customer service.
Breakfast Quality
Many reviews highlighted the quality and variety of the complimentary breakfast, with specific mentions of fresh options and attentive staff.
Location Concerns
Some guests expressed concerns about the hotel's location, citing limited nearby dining options and a rough parking lot.
Amenities
While the hotel offered good amenities, there were complaints about the pool area and WiFi connectivity.
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Sarah Schiltz
Nov 16, 2025
4.0
Place looked pretty great, was clean and mostly quiet. Beds were a bit worn and you can hear a metal grinding sound which is the trains. The sound was very low though, I'm just a super sensitive sleeper. There are pads for RVs behind the hotel too which is awesome. not much shade cover / privacy, but nice.
JT
Jackie Tallman
Nov 12, 2025
5.0
Great spot to park your semi truck and trailer in front of the hotel. Everyone was pleasant. Located next door to a clinic and near family dollar if you need something. Mrs. Peterson delivered a wonderful delicious warm breakfast. (Gluten free options available)
LZ
Luke Ray Zimmerman
Nov 9, 2025
5.0
Good rooms. Excellent breakfast.
VB
Vince Byfield
Oct 30, 2025
5.0
Rooms were very clean. Handwritten welcome on the notepad and freshly baked cookies at registration were a nice touch. Morning breakfast was great.
MS
Missy Strong
Oct 21, 2025
5.0
Perfect for an overnight stay between East Glacier National Park and the Great Falls airport. Really nice front desk receptionists, clean pool and hot tub, and a good hot breakfast with very helpful attendants. The parking lot is a bit rough, but that’s not a big deal.