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Chico Hot Springs Resort & Day Spa

4.5
(3234 reviews)

Business Details

163 Chico Road, Pray, MT
59065, United States
(406) 333-4933

About

ResortHotelLodge

Location

Chico Hot Springs Resort & Day Spa
163 Chico Road, Pray, MT
59065, United States

Hours

Reviews

4.5
3,234 reviews
5 stars
2,300
4 stars
601
3 stars
173
2 stars
79
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Issues

Several customers reported poor customer service experiences, including unresponsive staff and disorganization during check-in.

Pool Conditions

Many reviews highlighted that the hot springs pool was not hot enough, often described as lukewarm, and cleanliness was a significant concern.

Room Quality

Guests frequently mentioned that the rooms were outdated, uncomfortable, and in need of maintenance, with issues like noise and cleanliness.

Dining Experience

While some diners enjoyed the food, others found it overpriced and lacking in quality compared to previous visits.

Atmosphere

The venue's rustic charm and beautiful location received praise, but overcrowding and noise levels detracted from the overall experience.
  • TC
    Traveling Couple
    5 days ago
    5.0
    Being somewhat local (over the mountain), Chico is always a refreshing escape for us. We love the pool, the rustic ambience, the fireplace during cold seasons, the live music variety on weekends, and the vibes. This visit in late February, 2026 was a perfect distraction from the daily grind.
  • JB
    James Beaver
    5 days ago
    5.0
    My fiancee and I visited the spa for a couples massage and it was incredible. Booking over the phone was simple and the manager was very accommodating. The spa was clean and the drinks were a nice touch. The massage felt incredible. One of the best massages I have had! I highly recommend.
  • SM
    Shannon McGee
    Feb 15, 2026
    5.0
    We LOVED every minute of our 3-night stay! I had read some reviews that made me hesitant about booking, but there was nothing to worry about. We did Yellowstone 2 days. We got in the hot springs 2-3 times each day of our stay. We went to music at Pine Creek 2 nights. Every bite of food we had in the main dining room and the saloon was tasty!! Don’t miss out on the trails at the top of the stairs. The views are beautiful!
  • JC
    jodie crowley
    Feb 12, 2026
    1.0
    We booked a room for two nights and left early in the morning after one night and didn’t bother going back for the second night. After 5 hours of being there, we had an unusual amount of bad experiences, mostly customer service. This was only one, of many bad situations and the final one when we decided we were leaving. We were told the closest place to eat was Livingston after 9pm. We thought we would go to the room where we saw the vending sign only to find drinks and ice. I reached out to Chico twice about our experience and waited two weeks for their response before I wrote a review. I still haven’t heard from them.
  • KR
    Krista Rider
    Feb 8, 2026
    2.0
    Honestly not worth the price. The water is nice, yes, but the rooms are dated, the beds suck, there are no TVs which is kind of necessary with little kids, the wifi is so slow, and there’s very little cell service. Our dinner reservation was at 8, after being double booked for 6 and being bumped, and even then, our table wasn’t ready until 8:15. The staff were all nice but probably not somewhere I’ll rush back to, at least with kids in tow.

Brand Certified Facts from Chico Hot Springs Resort & Day Spa

Chico Hot Springs Resort & Day Spa partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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