Holiday Inn Missoula Downtown by IHG

4.2
1155 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Looking to experience all that makes Missoula special – The Holiday Inn Missoula Downtown is your ideal place to stay! The hotel has a gracious, park-like setting along the Clark Fork River in the Heart of Downtown Missoula. It is just steps from vibrant shopping, dining, live-music, outdoor recreation, festivals, farmer’s markets, the historic Wilma Theater, The University of Montana and much more! A stay at this hotel puts you in the center of it all! Missoula’s largest full-service hotel has 196 refreshed guestrooms, including newly renovated 3rd floor premium voco guestrooms; 20,000sf of flexible meeting and event space with a signature outdoor venue; a hearty breakfast buffet for purchase; a lobby bar serving craft cocktails and local breweries; a grab-and-go market featuring lite bites, local favorites, and espresso. Complimentary features include complimentary on-site gated guest parking (a rarity in the heart of Downtown Missoula), an indoor swimming pool, state-of-the-art Fitness Center, 24-hour Business Center, wireless Internet, airport and area-wide transportation. The hotel offers pet-friendly rooms and will welcome your furry family member with a special amenity to make them feel at home. This hotel also offers pet-free guest rooms for guests with allergies. All guestrooms are smoke-free. Located 6 miles from Missoula International Airport. This hotel is the perfect choice for business, pleasure, or your next group.

Location

Holiday Inn Missoula Downtown by IHG
200 South Pattee, Missoula, MT
59802, United States

Hours

Reviews

4.2
1,155 reviews
5 stars
588
4 stars
339
3 stars
117
2 stars
56
1 star
55

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for their friendliness, helpfulness, and exceptional service, particularly highlighting individuals like Ash and Rita.

Cleanliness

Overall, guests found the hotel clean, but some reported issues with room cleanliness and maintenance, particularly in older rooms.

Location

The hotel is well-located in downtown Missoula, with easy access to restaurants, shops, and the river.

Amenities

While some guests enjoyed the amenities, others were disappointed with the lack of complimentary breakfast and issues with the pool and hot tub.

Room Quality

Feedback on room quality was mixed, with some guests appreciating the comfort and renovations, while others noted outdated decor and maintenance issues.
  • SS
    scott stone
    6 days ago
    5.0
    Great hotel. Helpful, friendly staff. Clean rooms. Great water pressure in the shower.
  • RG
    Robin Griggs
    Dec 15, 2025
    5.0
    I cannot say enough about this hotel and their staff. I was recently in town for a family emergency. The hotel staff was kind, caring and compassionate. I used their shuttle service with Robert to come from the airport during a snow event. I was greeted by Ash upon check in. Let me tell you Ash is wonderful. She later was able to shuttle me a couple of places in the snow. She didn't hesitate to say yes, when I asked her to take me and pick me up. I had to extend my stay by two days. Ash was able to extend the stay, keeping us in the same room. I was there when the winds hit the city and knocked out power for a couple of hours. The staff was wonderful taking care of the guests. When in Missoula our family usually stays in an Airbnb for private bedrooms or extra bathrooms. That being said when I travel to Missoula without my extended family, I will definitely choose this property again.
  • BC
    Brandi Churchwell
    Dec 15, 2025
    3.0
    This place is a bit dated but pretty clean. They do not have a free breakfast, it's $16 per person, why?
  • DZ
    Dean Zajac
    Nov 25, 2025
    5.0
    The rooms were nice size and very clean. Beds and pillows very comfortable. Differently stay again.
  • SW
    Saghal Group (Fashion Wholesale)
    Nov 9, 2025
    1.0
    Deeply Disappointed We stayed two nights and are extremely disappointed with the service. This morning, we specifically requested our room to be cleaned — both directly to housekeeping and again at the front desk — yet when we returned after a full day out, the room was exactly as we left it. No cleaning at all. After spending all day exploring, coming back to an uncleaned room is beyond frustrating and unacceptable, especially for a hotel under the Holiday Inn name. Traveling shouldn’t mean having to beg for basic service. I want to thank the night front desk staff for trying their best to help, but the damage was done. The hotel is clean and has a nice location, but this level of service failure completely ruined the experience. Definitely not what you expect from Holiday Inn.

Frequently Asked Questions About Holiday Inn Missoula Downtown by IHG

What are the check-in and check-out times at Holiday Inn Missoula Downtown?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Does Holiday Inn Missoula Downtown offer free Wi-Fi?

Yes, there is free Wi-Fi available in public areas at the hotel.