About
Hotel
Located in Laurel,MT, the Best Western Yellowstone Crossing is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.0
823 reviews
5 stars
398
4 stars
212
3 stars
88
2 stars
32
1 star
93
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and accommodating staff, highlighting their helpfulness during check-in and throughout the stay.
Cleanliness Issues
Numerous reviews reported cleanliness problems, including dirty rooms, unclean bathrooms, and unpleasant odors, indicating a need for improved housekeeping.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests enjoying the options available.
Noise Concerns
Several guests mentioned noise disturbances from nearby trains and other guests, impacting their overall comfort during the stay.
Facility Maintenance
Guests reported issues with amenities such as the pool and hot tub being out of service, as well as problems with air conditioning and room maintenance.
- NCNat C5 days ago5.0AGM Jeremy was so helpful, professional and accommodating. I will go out of my way to stay here again.
- JCJose CamposNov 16, 20255.0Was on a business trip and this hotel is in a nice location. There's also a McDonald's right at the entrance. The staff members so kind and generous. Breakfast was good not to shabby. Also about like a 10min walk to Walmart
- JNJenny NissenOct 29, 20255.0The staff was amazing. From the front seat to the breakfast crew. I highly recommend this location.
- JPJL POct 18, 20255.0Manager a great guy, will bend over backwards. Clean rooms. Generally quiet. This trip a little annoying, neighbors arrived at 1030pm, proceed to smoke some pot, which wafted int our room. Then the guests stayd up laughing and giggling until 2. It was like they were in the same room. Asked the male overnight guy to say something. He walked down the hall, didn't hear anything at that moment, and went back to his desk. NOT impressive!!!
- JDjames duncanSep 26, 20253.0Paid for king suite upgrade on BestWestern app for 26 September. Near railroad, train horns audible. Extremely disappointed. I understand No one's perfect, but come on... Clerk quick at check in, asked for credentials (not sure why) handed key and informed us of breakfast hours. Went to room, opened door and room smelled like backed up plumbing or someone went #2 without airing room out. Started getting details together for review (I do allot of reviews for Google maps) and found cleaners clip board in chair, under desk. Chair was riped on right arm (photo'd). Room well appointed with mini fridge, wet bar, safe, microwave, coffee maker, hair dryer, ironing board and toiletries. Hotel information packet loosely under television, no binder? Not a show stopper, just attention to details. I went to address the smell issue and found the clerk out front vaping... asked about any previous leaks or issues that would contribute to smell, they report "no issues". I gave her the clipboard from house cleaning and inquired about water at ck in, she relied yes... behind you on the rack. I said no, bottled water. Are you a rewards member she asked?... in my head I'm like, why ask for my credentials, if you're not even going to bother looking me up in the system at ck in? I said "yes, diamond member" well, I have to ask... shaking my head, she gave me one bottle. Pool and hot tub are indoor, look operational, but hot tub won't cycle bubbles?... no pool towels? On site laundry for the travelers out there, $2 per load, 1hr cycles each wash and dry. Fast food real close (McD and TB) Albertsons accross the street. A few things I really liked, the note pad note form clean team and the cute bear holding remote. (Photo'd) Bestwestern has awesome linens. This location is no different, good job. Shower had great pressure & plenty hot. Breakfast was good, gravy was really nice, biscuits were soft, good job
Frequently Asked Questions About Best Western Yellowstone Crossing
Does Best Western Yellowstone Crossing offer free breakfast to its guests?
Yes, Best Western Yellowstone Crossing provides complimentary breakfast for all guests.
Is Best Western Yellowstone Crossing a pet-friendly hotel?
Yes, the hotel welcomes pets, including dogs.
Does the hotel have a hot tub available for guest use?
Yes, there is a hot tub available at Best Western Yellowstone Crossing for guests to enjoy.
Is the property smoke-free?
Yes, Best Western Yellowstone Crossing is a smoke-free property to ensure a clean environment.
Does the hotel offer free Wi-Fi to guests?
Yes, guests have access to free Wi-Fi throughout their stay.
What are the operating hours of Best Western Yellowstone Crossing?
The hotel operates 24 hours a day, 7 days a week, providing continuous service to guests.
Where is Best Western Yellowstone Crossing located?
It is located at 205 SE 4TH ST, Laurel, MT 59044, United States.
Are there any nearby attractions worth visiting when staying at the hotel?
Yes, Calvary Chapel Big Sky, a local church, is nearby and can be visited during your stay.
Can the nearby Calvary Chapel Big Sky help visitors find local community events?
Yes, visitors to Calvary Chapel Big Sky can learn about local community gatherings which might enhance your experience while staying at the hotel.
Are there any automotive service centers close to Best Western Yellowstone Crossing?
Yes, MasterLube, an oil change and automotive repair service, is located nearby and can assist with vehicle maintenance during your visit.